Royal Caribbean Cruises Reviews | Glassdoor

Royal Caribbean Cruises Reviews

Updated May 21, 2017
461 reviews

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461 Employee Reviews

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Pros
  • Crew members get to travel the world and work with people from over 50 countries (in 30 reviews)

  • Free Food , accommodation and travel around the world (in 21 reviews)

Cons
More Pros and Cons

  1. Helpful (2)

    "Outbound Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outbound Sales Representative in Miramar, FL
    Current Employee - Outbound Sales Representative in Miramar, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Royal Caribbean Cruises full-time (More than 3 years)

    Pros

    Great work environment and people

    Cons

    work and personal life balance


  2. "Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coordinator in Miami, FL
    Current Employee - Coordinator in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Royal Caribbean Cruises (More than a year)

    Pros

    Flexibility
    Empowerment
    Room for Growth
    Benefits are incredible

    Cons

    There has been an increase in traffic lately which makes the commute much longer than normal


  3. Helpful (1)

    "Luggage Handler"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Anchorage, AK
    Former Employee - Anonymous Employee in Anchorage, AK
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Royal Caribbean Cruises part-time (Less than a year)

    Pros

    Flexibility in choosing your schedule, great pay, and management was very welcoming

    Cons

    Sometimes you would be asked to state late and/or extend your schedule

    Advice to Management

    Keep up the good work.


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  5. "Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Miami, FL
    Former Employee - Consultant in Miami, FL
    Recommends
    Positive Outlook

    I worked at Royal Caribbean Cruises (Less than a year)

    Pros

    Dedicated group of employees. Interesting work

    Cons

    Fast paced and challenging work.

    Advice to Management

    Improved communication


  6. "It's like a Horror Movie"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Royal Caribbean Cruises full-time (More than a year)

    Pros

    Travel, you get to work with people from all over the world, tax free salary. They do take safety seriously.

    Cons

    Too much stress from shoreside management who create systems that though on paper sound great, in practice they are time consuming and frustrating. Some of the policies they create anger the guests who then take it out on the staff.
    The create policies they expect you to impose, but when a guest complains, they throw you under the bus, leaving you to take the downfall.
    Something in the food is bad, perhaps they use saturated fats or trans fats - during my health checks, it was noted that my cholesterol levels had doubled.
    Due to stress my overall health was affected. It was recommended to head office,several times by visiting management, that I be transferred to another ship because the relationship between myself and my immediate supervisor was not a healthy one (she undermined me in front of the team, was unsupportive). However, they ignored this. I learnt that my head of department did not want me to be transferred and as they had so much clout with shoreside, I got stuck with a horrible supervisor, whom shoreside also knew was not a good boss. Yet they did nothing to change this, in the form of accountability.
    You work 7 days a week with no day off for months on end, depending on your position this could be from 4-6 months.
    Poor HR management policy and methods.

    Advice to Management

    Before passing new procedures, involve the onboard management in the development process. Be supportive of the policies you put in place, stand by what you say.
    The company could make so much more profit but you have bad management and policies, starting from shoreside decisions. Why put a policy in place restricting the guest from doing something, only to compensate the guest in the end. Not only is it time consuming but adds unnecessary pressure to the onboard staff. If you do it well from the get go - shoreside - then the ship staff don't have to deal with damage control.
    Ships compensate guests to get good ratings.


  7. "Excellent and it is good around"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - DSU in Miami, FL
    Former Employee - DSU in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great remuneration than any other competitors

    Cons

    Some management bosses tend to favour their own country men and women

    Advice to Management

    Some managers are impartial


  8. "Senior Program Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Program Coordinator in Miami, FL
    Former Employee - Senior Program Coordinator in Miami, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Royal Caribbean Cruises full-time (More than a year)

    Pros

    Best in the service industry with great benefits and compensation.

    Cons

    Company too large unable to communicate between departments and not enough internal growth.

    Advice to Management

    All employees should be required to learn hands on with shipboard employees working similar jobs.


  9. Helpful (3)

    "Work life balance in IT is a thing of the past."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miramar, FL
    Current Employee - Anonymous Employee in Miramar, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Royal Caribbean Cruises full-time

    Pros

    Benefits are good and most co-workers are helpful and accountable.

    Cons

    Over the last year, Executive Management shows loyalty to the shareholders, but not the employees. Morale is very low!

    Advice to Management

    Appreciate your IT workers. The repetitive saying about being onboard with the vision or leave is really getting old! If all the IT workers decided to walk out, what would you have?


  10. "My Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pool Attendant, Housekeeping in Miami, FL
    Former Employee - Pool Attendant, Housekeeping in Miami, FL
    Recommends
    Neutral Outlook

    I worked at Royal Caribbean Cruises full-time (Less than a year)

    Pros

    Quite competitive salary on average in the industry. traveling to many places ard the world and meet new peoples from different countries with different cultures

    Cons

    Long working hours, 10 hours a day, 7 days a week, no day off, to much pressure on my experience as a pool attendant. to strict policy.

    Advice to Management

    More care to employees, reduce 1 or 2 hours working hours each day and at least 1 day off every week wud be greatly appreciated! wifi can be free for crew member or at least reduce the cost! company rule and policy cud be more flexible


  11. "Great Workplace"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Royal Caribbean Cruises full-time (More than 10 years)

    Pros

    Good place for entry levels and very open for fast growth

    Cons

    Location downtown has challenges with traffic


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