Royal Mail Reviews | Glassdoor

Royal Mail Reviews

Updated October 21, 2017
596 reviews

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3.3
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Royal Mail CEO Moya M. Greene
Moya M. Greene
275 Ratings

596 Employee Reviews

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Pros
  • Good pay for stress free simple work (in 71 reviews)

  • Get to meet interesting people on the rounds, keeps you fit (in 27 reviews)

Cons
  • Usually a full time colleague will work with a part time colleague (in 22 reviews)

  • Company as a whole cutting hours which means you cannot survive on part - time (in 14 reviews)

More Pros and Cons

  1. "nice job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Royal Mail full-time

    Pros

    good pay great work mates

    Cons

    long hours out in all weathers

    Advice to Management

    listen to employees


  2. "Very poor man management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - OPG in Ballymena, Northern Ireland (UK)
    Former Employee - OPG in Ballymena, Northern Ireland (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Royal Mail full-time (More than 5 years)

    Pros

    Good pay
    Working alone on delivery
    No late nights
    No Sunday work
    Off on Bank Holidays
    Helps keep a healthy lifestyle walking 8+ Miles a day

    Cons

    Paid very little for delivering door to door items on top of your own routes mail.
    Management try to force you to work past your time if you don’t have your delivery finished.
    A fight to get paid any overtime hours owed.
    Getting time off that you’re entitled to is a nightmare.
    Unpredictable weather at times.

    Advice to Management

    Management need to look after their staff much better and bullying tactics in this day and age is not acceptable.

  3. "Great company to workk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Postman in London, England (UK)
    Former Employee - Postman in London, England (UK)

    I worked at Royal Mail part-time (More than a year)

    Pros

    Poorly organised working hours
    Little possibilities for training

    Cons

    Great working conditions
    Competitive salary
    Good place to work


  4. "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Postman in Glasgow, Scotland (UK)
    Current Employee - Postman in Glasgow, Scotland (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Royal Mail part-time (More than 3 years)

    Pros

    Pay is good but it is getting to the point it doesn't reflect the hard work you do.

    Cons

    Never get finished on time.
    Managers try to stop you from receiving or obtaining paid overtime you are due.
    You work unpaid time a lot.
    You're lied to and manipulated by management.
    The work that is needed to be done before you start your shift is never done on time therefore you leave from the office to deliver later than you should.
    Bags you carry are excessively heavy, broken straps make it hard to carry.
    You are given trollies but using them when you should would add a minimum of 30 minutes onto your finishing time.
    There's a maximum amount of parcels you're supposed to take out but youre forced into taking more.
    They give you more deliveries that take you past your time.
    You work through your break to try and get finished, so you don't get one.
    A lot of favouritism amongst managers and employees.
    If you're new there is no set shift pattern and you're told at the end of the week your day of is the next week making it impossible to plan anything.
    If you're part time and there's a lot of staff in your office, you're sent out to other ones.
    They squeeze every bit of life they can get out you.
    As it's harder to get the work done you move quicker, almost jogging, so by Saturday you're nackered so can't really enjoy your weekend.
    You will pick up multiple foot, leg and back pains.
    Unless you have been there over 10 years you will never have your own duty and never get full time hours.
    If you lose uniform you have to wait weeks/months before you get a replacement.

    Advice to Management

    The management know


  5. "24 years service and learnt a lot about the business."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Royal Mail full-time

    Pros

    You are left to you own accord and get on with the job.

    Cons

    New changes Been brought in.

    Advice to Management

    Stand on your own two feet.


  6. "Good company to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Postman in Saint Austell, England (UK)
    Current Employee - Postman in Saint Austell, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Royal Mail full-time (More than 10 years)

    Pros

    As many hours overtime as you like. Good pay/Benefits for reletively stress free work.

    Cons

    Progression is slow or non existent, pension, weather, heavy workloads

    Advice to Management

    Stop asset stripping and cuts


  7. "Mail Carrier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Royal Mail full-time

    Pros

    Very good hours, sense of achievement at the end of each day, keeps you very fit and healthy

    Cons

    Working Saturday, management dont really listen to what you have to say. Pretend to care.

  8. "christmas"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good pay for flexible shifts

    Cons

    Not much support in terms of progression


  9. "Pretty Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Xmas Temp in Chelmsford, England (UK)
    Current Employee - Xmas Temp in Chelmsford, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Royal Mail full-time (Less than a year)

    Pros

    Flexible shifts, good rate of pay

    Cons

    Night shifts, little scope for promotion


  10. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager
    Former Employee - Operations Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Royal Mail full-time (More than 10 years)

    Pros

    Very good Salary package & earnings opportunities with good pension
    Paid 5 weeks holiday & sick pay (after 1st year), Bank Holiday's, 5 day per week working over 6 days.
    Good people to work with - majority of people want to provide a good customer service and work hard in order to achieve this (staff and managers).

    Cons

    Change & efficiency resistant culture (mindsets stuck in 1970's)
    Extensive restricted working practises & flexibility driven by over influential, militant and negative trade union resistant to change & reality of competition, creating a very anti-management/business (them and us) culture negatively impacting on customer service and competitiveness (long-term job security).
    Managing decline & daily/weekly fire-fighting, lack of job satisfaction.

    Advice to Management

    Need a different business model with a genuine 'together for growth' change culture and relationship with a positive thinking trade union. Good luck!


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