Ruby Tuesday Reviews in Columbia, SC | Glassdoor

Ruby Tuesday Columbia Reviews

Updated June 8, 2017
8 reviews

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Columbia, SC Area

3.5
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Approve of CEO
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James J. "J.J." Buettgen
2 Ratings

8 Employee Reviews

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Pros
  • flexible schedule, fun environmtn, room to grow (in 69 reviews)

  • Very good food and as well as a very flexible schedule (in 38 reviews)

Cons
  • The recent upper management plan (in 61 reviews)

  • long hours, hard to find good people (in 30 reviews)

More Pros and Cons

  1. "Excellent pay compared to other Hosts jobs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Host/Server Assistant in Lexington, SC
    Current Employee - Host/Server Assistant in Lexington, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ruby Tuesday full-time (Less than a year)

    Pros

    After working there only 2 months i've already been promoted and offered 2 more positions. I make $11-$12 an hour. good pay, awesome people, management can be a little to possessive at times. Again this is the restaurant business it's so up and down. So stressful.

    Cons

    NO work life balance if you're full time.

    Advice to Management

    Hire more Hosts/Server Assistants


  2. "Waitress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Waitress in Columbia, SC
    Current Employee - Waitress in Columbia, SC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Ruby Tuesday part-time (Less than a year)

    Pros

    50% food discount, 25% friends and family discount, fast-paced

    Cons

    Rude and horrible tipping customers, high-priced menu items, lower level management

    Advice to Management

    Stop letting people run all over you. You are the manager, if someone isn't doing their job maybe they shouldn't have one.

  3. "Bartender"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bartender in Columbia, SC
    Former Employee - Bartender in Columbia, SC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Ruby Tuesday full-time (More than a year)

    Pros

    Flexible hours, good management, lots of advances to move up,

    Cons

    decent money, open on every holiday except for one (Thanksgiving or Christmas). Making money goes by credit card tip percentage with sucks a lot of the time.

    Advice to Management

    Maybe some more perks to doing well


  4. "Enjoyable if you get along with co-workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Service Coordinator in Columbia, SC
    Former Employee - Guest Service Coordinator in Columbia, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ruby Tuesday part-time (More than a year)

    Pros

    Easy to learn menu / computer system, great benefits, and a systematic approach that helps guide people through their shifts. The online scheduling also makes it easy for people to trade shifts with one another.

    Cons

    Hours are very unpredictable. For a server it depends on your average tip percentage, and for hosts and cooks it depends on how busy the restaurant is. The management primarily cares about the reputation of the restaurant. For example, a customer's food came out wrong and the kitchen was to blame, but the manager told the customer it was the server's fault.

    Advice to Management

    Good job overall, but there needs to be a little more emphasis on employee's inputs and values.


  5. "OK Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cook, Expo, Server, Dishwasher, SBA in Columbia, SC
    Former Employee - Cook, Expo, Server, Dishwasher, SBA in Columbia, SC
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Ruby Tuesday full-time (More than 5 years)

    Pros

    You can take off whenever you want.

    Cons

    Its cooperate structure allows no career growth.

    Advice to Management

    Try promoting within the company not hiring new employees with no Ruby Tuesdays experience.


  6. "All was well till new regional manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Service Coordinator in Sumter, SC
    Former Employee - Guest Service Coordinator in Sumter, SC
    Doesn't Recommend
    No opinion of CEO

    Pros

    Fun Coworkers, good burgers, decent bar selection

    Cons

    Terrible Upper Management, Constant focus/ menu changes

    Advice to Management

    Find a winning formula and stick to it. Coupons are not the answer


  7. "good for a student, anyone else run the other way!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Columbia, SC
    Current Employee - Server in Columbia, SC
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Ruby Tuesday is a good place to work for minimal reasons; these reasons include that RTs offers flexible scheduling, you create great rapport with co-workers, and the job itself is an easy job to for most people to pick up

    Cons

    The reason Ruby Tuesday is an awful place to work is simple- upper management sucks. Their idea of good business tactics-ridiculous! Coupons available to everyone on the planet doesnot solidify sales, it creates a sales base that is directly dependent on coupons! Get rid of the coupons and you lose half your business...from a servers standpoint coupons equal more work for less tips- and they bring out all the people that would otherwise not be able to afford to eat at RTs! And for the Cola area especially, waste of time- avg tip percent for good service = 12% do yourself a favor and work at Applebees- same customers and tips but higher volume (adds up to more $$ at the end of the day)

    Advice to Management

    Please seek the advice of your average front line workers and stop pulling ridiculous ideas out of nowhere- RTs could thrive with some solid ideas that come from the people who actively take care of the guests you are so eager to please!

  8. "Not bad, Not good"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Waitress in Columbia, SC
    Former Employee - Waitress in Columbia, SC
    No opinion of CEO

    Pros

    I was allowed most time off when needed, made ok money, the managers were flexible with my college class schedule.

    Cons

    Slower than other restaurants I've worked in, did not like having to work other positions than waitressing or cocktail waitressing.

    Advice to Management

    The managers needed to be better at cutting the waiters and waitresses. They always kept too many on during slow nights.


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