Rue La La Reviews | Glassdoor

Rue La La Reviews

Updated November 10, 2017
202 reviews

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202 Employee Reviews

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Pros
  • Fun company outings and good work/life balance (in 13 reviews)

  • Get to participate in sample sales (in 21 reviews)

Cons
  • Can sometimes be stressful but you'll like it if you enjoy a fast paced environment (in 19 reviews)

  • When you have a concern or issue you have no one to go to because everything is leaked (in 14 reviews)

More Pros and Cons

  1. Helpful (6)

    "Do NOT work here"

    StarStarStarStarStar
    Former Employee - Anonymous
    Former Employee - Anonymous
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Portfolio work, some great friends, and networking

    Cons

    Management is beyond horrible and cruel. I have never in my life been treated so terribly by a company both within my position and personally. They are incredibly discriminatory, and will never take you seriously. They want everyone to be a robot, and stay static within their position. You will never be appreciated or respected for a job well done or exceeding expectations. There is a high school vibe there, and people are very cliquey which leads to major favoritism. The hr department is a total joke, and have zero idea what they are doing. The CEO of the company quit a year ago with one day notice, followed by the resignation of the creative director, so...what does that tell you. There is something seriously wrong with this company, so do yourself a favor and stay away. The only thing you will walk away from this company with is some great friends.

    Advice to Management

    Take some management classes, tone down your egos, respect and value your employees, create a beneficial and successful structure, and stop hiring your best friends because all it has done is create an unpleasant work environment, and the disability of those who work so hard, to get anywhere within the company. Figure it out.


  2. Helpful (9)

    "Toxic Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Rue La La full-time (More than a year)

    Pros

    - Sample Sales
    - Smart People
    - Strong sense of team in some parts of the organization
    - Cool office in a great location

    Cons

    - Jerks in leadership positions
    - Little reward for hard work
    - Constant message to employees that they're underperforming
    - Ever changing direction
    - Undecisive leadership
    - No accountability
    - A lot of dead weight
    - Layoffs happening
    - Unclear organizational goals
    - No work/life balance
    - Nepotism thrives here
    - Underpayed

    Advice to Management

    Pick a direction and stick with it for more than 3 months.

  3. Helpful (3)

    "many laying off/firing, Micro management, overwork and bad working environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good pay and perks, good location to commute

    Cons

    too much micro management and over work (may be 60 hours a week)

    Advice to Management

    Treat well to your employees.


  4. Helpful (8)

    "Looks like a good place, but it's awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Rue La La full-time (More than 5 years)

    Pros

    The benefits package was decent enough, as well as holidays off and vacation time.

    Cons

    Rue La La doesn't care about the people that work for them, that has to be the biggest con. Year over year you will see the best people, the ones with the biggest visions, the most creative insight, and hardest workers let go. It's very common to be notified that the head of a creative department has been fired for no reason or that someone who was in line for a promotion is no longer with the company. You will also see other loyal workers leave right behind them out of disgust. It's very typical to hear "Keep your resume updated." Rue also does mass firings early in the year and then tells the company that former employees are just lucky to be able to put Rue's name on their resume. It's laughable. I would never work for a company that holds themselves in this regard ever again.

    Those who kiss the most butt get raises and promotions, not the people doing the actual work. The people who skimp on work and lie are the ones that are praised by upper management. Things like this make it so hard to get up and go into work most days, knowing you will never be recognized or rewarded no matter how much effort you put in.

    While the holidays are nice they are all focused for the home office in Boston. If you work at a satellite location some of the paid holidays will leave you scratching your head and they will not respect holidays normally observed in your area. They will also promise "summer Fridays" and then management will either attempt to guilt you into not leaving early or plainly tell you that you cannot leave.

    HR does not care either. There are some great people in HR, but at the end of the day they will never side with employees, always with the company. And the best ones never stay long. Also, don't expect to be offered a fair wage. They pay employees next to nothing and men make a lot more than women. It's rare that they promote up, even if you've been there for four or five years. And men are almost always in management positions over women, even when the whole department is women. At my position I was making less than $40K and later found out someone with a junior title below my status was making $60K+. They will also make you sign a non-compete and when you choose to leave they company for a better opportunity they will threaten you with it.

    Rue also spends a lot of time concerning themselves with their competitors, especially Gilt. Having known a few Gilt employees I asked how frequently Rue was mentioned at their meetings throughout the year. The answer? Never. Rue La La's entire focus is about trying to outdo Gilt and they talk about it a lot while Gilt is just about trying to raise their company up. It's kind of funny.

    Processes change from month to month and sometimes week to week so you will constantly feel like you have no control. If you have trouble grasping a concept, learning a new program, or trying to sort out some new organizational method and need help, forget it. You will be left to your own devices. And managers who screw up too will place the blame on you. Be prepared to be a scapegoat.

    Most managers are completely inexperienced, in either general management or in the retail industry. (That's probably the best way to go if you're going to low ball them on pay.) It's embarrassing to hear someone who is making double your salary incorrectly pronounce designer names or be clueless as to what kinds of products they make. But, Rue doesn't care. They just want a team of clueless people to slave away, never reward actual hard working employees.

    If you are fine with being a sheep and can be okay with never having an opinion or any ideas of your own this may be the place for you. If you have any ambition or want to grow in a career, run. They won't let you do it here and you will only be disappointed on a regular basis.

    Advice to Management

    Treat your workers better.


  5. "ADD Workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Boston, MA
    Former Employee - Senior Software Engineer in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Always something exciting and new, bright and shiney. The novelty keeps things fresh and fun.

    Cons

    ADD workplace leads to many projects started, but not finished. Very little consistency. especially considering the site handles hundreds of thousands of dollars of commerce a day.

    Advice to Management

    Take your ADD meds. Every day. No exceptions.


  6. Helpful (3)

    "Not The Same Company Anymore"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Rue La La full-time

    Pros

    Some talented people are still left, ok work/life balance

    Cons

    The change in management is for the worse as they don't seem to know where Rue should be going or how to innovate and inspire. Most of the great people have left due to management decisions. Associates are not utilized for their skill set. Management micro manage everything and don't empower. Promotions are meaningless and make everyone resentful. Management plays favorites and rewards Yes people only. Talent not recognized. Terrible morale. Everyone is looking for a way out.

    Advice to Management

    Treat everyone fairly. Promote for the right reasons. Let people do what they were hired to.


  7. Helpful (4)

    "Rue La La should be your last resort job offer."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    There are a lot of young, energetic employees who have a lot of great ideas to offer.
    Location is conveient for anyone living in Boston.

    Cons

    Morale is terrible. Most people at the company are not happy with their job. Their is no room for groth across multiple departments. There is zero accountability with senior employees. "Teamwork" attitude is lost on many. Huge disconnects between departments internally.

    Advice to Management

    Hierarchy at Rue is in shambles. A lot of run around. Treat your employees better and reward them for their hard work and effort.

  8. Helpful (6)

    "The magic is gone."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Rue La La full-time (More than 3 years)

    Pros

    I wanted to work at Rue because they were innovative thought leaders with an exciting brand and business platform. Now they are just struggling to stay afloat.

    Cons

    Leadership is non-existent. Management has no vision. Small, very fixable problems are ignored for every shiny new penny management thinks will be the one to save the business.

    Nearly every truly talented person has left the company because they were under utilized and under appreciated. Every person who remains is unhappy and looking for a way out. The only reason any one is left is because the hours are flexible, you can come and go as you please, and it is easy to coast if that's what you're looking for. No one is held accountable so you don't really have to contribute.

    Ask anyone and they will acknowledge it is a sinking ship. Management thinks they have stopped the mass exodus... think again...

    Advice to Management

    Any words of wisdom will fall on deaf ears.


  9. Helpful (12)

    "Oh Well"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Rue La La full-time (More than 3 years)

    Pros

    Some smart people who care about what's left of the brand. Great office space. There's always the bagels.

    Cons

    In January, they laid off the smartest people in the building, and left the do-nothings and top executives who rule with an iron fist. Once the head of creative, brand communications, customer service and partnerships were gone, and they got rid of photographers and stylists, the brand fell apart. The photo studio used to turn out great work in Boston. It's a shell of its former self. Look at some of the design stuff on the site today and you know that the A-team left the building. Hoping they sell to a company that can keep it going. I finally felt I had to leave for my health.


  10. Helpful (4)

    "You Deserve Better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend

    Pros

    Company has fun events and perks and the office space is nicely located and attractive.

    Cons

    VERY disorganized departments that don't work well with each other. The employees are pretty cliquey and it can feel like high school. The company used to care about their employees and rewarded them for their hard work, now they take advantage of young talent and drive. Their "on-call contract" program is basically just an excuse to not give benefits and and treat employees like their disposable with sudden mass lay offs. Pretty much no job security. Not worth your time.

    Advice to Management

    Actually communicate with your employees and treat them with some respect.


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