Runzheimer Reviews | Glassdoor

Runzheimer Reviews

Updated November 20, 2018
76 reviews

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3.4
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Craig Powell
3 Ratings

Employee Reviews

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Pros
  • "Work/Life balance actually happens here" (in 5 reviews)

  • "Great company, consistently looking for new ways to innovate" (in 8 reviews)

Cons
  • "They encourage open door policy, but it's not" (in 3 reviews)

  • "Armed guards and a room with 40 people getting let go with 2 week severance" (in 3 reviews)

More Pros and Cons

  1. "Amazing ride with Runzheimer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Runzheimer full-time (More than 5 years)

    Pros

    I spent 7 years in many different business units and was always valued based on my hard work. Great culture.

    Cons

    Greg Harper was a great CEO that cared about his employees and customers and it showed. It’s a shame that the company seemingly went in another direction after Greg’s tenure.

    Advice to Management

    Too late...they already ruined an amazing business by selling.


  2. "Great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Runzheimer full-time

    Pros

    Working with the best of the best.

    Cons

    Too much customization slows down the long term improvements.

    Advice to Management

    Keep focus on the long game.

  3. "Sales"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Runzheimer full-time (More than 3 years)

    Pros

    Wonderful co-workers dedicated to top-notch customer service to customers.

    Cons

    Rumors of owner selling out to private equity

    Advice to Management

    Be transparent to your loyal employees.


  4. Helpful (2)

    "IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at Runzheimer full-time

    Pros

    Was a wonderful place to work until Motus took it over. Their only goal is get all of Runzheimer's clients on their platform and then my guess would be all Runzheimer employees will be let go.

    Cons

    Cannot come up with even one

    Advice to Management

    Remember that your employees are "real people" and what you're doing does impact them and their families


  5. Helpful (3)

    "Wonder when the Waterford location closes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Runzheimer full-time

    Pros

    Was a great company when it was Runzheimer - but now it is Motus - and at least for the remaining employees in Wisconsin they still have a job. But a LARGE percentage no longer do. If they are hiring - I would question how long the role is for. They are a top heavy company and everyone seems to be VP of something and the model is to hire contractors for most everything.

    Cons

    Purchased by an investment firm along with competitor - CEO was from competitor and basically in process of transferring all customers over to their platform. Almost all of engineerring was let go at the beginning of the year and morale is almost nonexistant. By the end of 2018 there shouldn't be a need to keep the office open as the Runzheimer Platform should not exist.

    Advice to Management

    Advice woul be honest to the employees. Geting let go with two weeks of severance may be humaine your eyes - but to an actual person is really isn't.


  6. Helpful (1)

    "Runzheimer WAS an excellent company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Runzheimer full-time (More than 5 years)

    Pros

    Flexible hours, loads of benefits, ability to move up or sideways as needed, opportunities to grow

    Cons

    Runzheimer was purchased by a private equity firm and no longer has that family feel

    Advice to Management

    Get Runzheimer back!


  7. Helpful (2)

    "Was a Good Company Prior to 2018"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Runzheimer full-time

    Pros

    Was a good company prior to recent acquisition and exit of Rex Runzheimer.

    Cons

    Management says one thing and does another. Not trustworthy anymore.

    Advice to Management

    Tell the truth to your employees.

  8. Helpful (32)

    "Motus, Lies, and more Lies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Engineer in Waterford, WI
    Current Employee - Systems Engineer in Waterford, WI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Runzheimer full-time (Less than a year)

    Pros

    Nothing. Runzheimer was a great company. Unfortunately the CEO of Motus is good friends with a POS from a private equity firm. He convinced him to buy both companies and liquidate Runzheimer and steal all the customers.

    Cons

    Being lied to! These people came in and told us how this would be this wonderful thing for everyone! So great! And of course maybe just a couple of people may be laid off but they would be, and this is a quote!, Treated in a humane way and giving a generous financial package”. Guess what that was? Armed guards and a room with 40 people getting let go with 2 week severance!!! 2 weeks!

    Advice to Management

    This was nothing more than straight robbery and then cut throat lay offs. You will get what you deserve and that’s the failure of Motus as a company. No one will ever support a group of horrible people like you.


  9. Helpful (2)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Runzheimer full-time (More than 5 years)

    Pros

    I've been with Runzheimer for almost 8 years, and cannot begin to express how thankful I've been for working here. I started my career at Runzheimer with no experience in the for-profit world. They brought me in, worked on coaching and development, saw potential and continued to invest in me. I've been offered 5 promotions in 8 years, have participated in so many development opportunities, and continue to learn every day. If there are any young professionals looking for a way to get a step into the corporate world, this is the place to do it. Everyone makes themselves available to you, from your direct supervisor all the way up to the President. The special promotions, lunches, giveaways, and so on encourage the work hard play hard atmosphere.

    Cons

    You'll get this with any technology company: this space changes daily. New players, different technologies, etc. This causes us to need to change frequently to meet market demands. For those that like stability of what their job is, what their company does, and so on - this might not be the place for you. You have to be prepared to embrace quick change or working here won't work for you.

    Advice to Management

    Thank you for everything you've done for my family over the years. Forever grateful.


  10. Helpful (2)

    "Customer Support"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Runzheimer full-time

    Pros

    Flexibility, great team, great company moral.

    Cons

    Pay, no sick time, over-worked