Rush Enterprises Reviews | Glassdoor

Rush Enterprises Reviews

Updated July 16, 2018
135 reviews

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2.9
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Rush Enterprises Chairman of the Board, President and CEO Rusty Rush
Rusty Rush
77 Ratings

135 Employee Reviews

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Pros
  • "Good pay relative to market value" (in 9 reviews)

  • "good - no pressure, good benefits" (in 7 reviews)

Cons
  • "Old fashioned, micromanagement, CEO, horrible work/life balance" (in 3 reviews)

  • "Favoritism, segregation, no recognition of hard work" (in 4 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (8)

    "Aftermarket Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Sales Representative in Cleveland, OH
    Current Employee - Outside Sales Representative in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rush Enterprises full-time (Less than a year)

    Pros

    Growing company, a lot of advancement opportunities, fun place to work with support from management. Corporate is there to help and is very informative to all employees.

    Cons

    Wish I would have found them sooner, only con would be the health insurance options. Really lacking there in comparison to other benefits offered from the company.

    Advice to Management

    Need to update health options for employees and keep your current path.

    Rush Enterprises Response

    Sep 6, 2017 – Human Resources

    We’re happy to know you’ve been enjoying your time at Rush Enterprises! We appreciate your feedback about our benefits package and will consider it moving forward.


  2. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fast paced growth for career minded employees. Great stock ownership plan available to employees.

    Cons

    It's fast paced, but that's what keeps it interesting. If you get really succesful doing whatever you are hired to do in any position, it gets noticed.

    Advice to Management

    Keep on doing what you're doing, it's working.

    Rush Enterprises Response

    Apr 16, 2018 – Human Resources

    We are thrilled to hear of your experience with us! We pride ourselves on creating an atmosphere where all employees feel they have the opportunity for growth. Thank you for all your hard work at... More

  3. Helpful (2)

    "sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Parts Sales in Orlando, FL
    Former Employee - Parts Sales in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Rush Enterprises full-time (More than 8 years)

    Pros

    Well what can I say. The "Good Ole Boy's" are at it again.....

    Cons

    The "Good Ole Boy's" are at it again.....

    Advice to Management

    Getting rid of the "Good Ole Boy's" will happen as soon as congress votes for term limits.


  4. "Outside Sales"

    StarStarStarStarStar
    Former Employee - OUTSIDE SALES in Beaumont, TX
    Former Employee - OUTSIDE SALES in Beaumont, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Rush Enterprises full-time (More than a year)

    Pros

    The pay structure was favorable for a sales person in a new territory. They allowed me enough leeway to take care of my customers.

    Cons

    They did not provide the resources necessary to open a new territory. They had new been in the area for 20 years and the customers did not have faith they would stay.

    Advice to Management

    They should sell to a more established company that can cover the territory in a more comprehensive manner.


  5. "Parts Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New Braunfels, TX
    Former Employee - Anonymous Employee in New Braunfels, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Rush Enterprises full-time (More than a year)

    Pros

    Great Benefits and Pay structure

    Cons

    expect work 24/7 very little training

    Advice to Management

    hire more people

    Rush Enterprises Response

    Jun 7, 2018 – Human Resources

    Thank you for your review. We are excited to hear that you were satisfied with our employee offerings, but disappointed to hear about your experience with employee training. We encourage all... More


  6. "sales"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    i've like the company a lot

    Cons

    the opportunities are not great


  7. "Used and abused"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech I in West Palm Beach, FL
    Former Employee - Tech I in West Palm Beach, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Rush Enterprises full-time (More than a year)

    Pros

    When there are jobs to get done the work
    is great! When you have time the schooling they offer is awesome! When I was working all hours of the day and night things were great!

    Cons

    I was hire to be their south Florida tech to show the big corporate guys that there was a ton of work, the man they sent down to get the work promise allot of the company’s things that couldn’t get done in the time frame he gave them. They also used my fathers property to store their parts and also dump their used oil since they didn’t have a place (they didn’t give any money to my father or I for the use of the land and my storage space) . They’ll lie to your face and when you get fired they won’t keep it between them and you, they’ll tell everyone and lie to them (even to the people that don’t work for rush). The higher up’s think that they can do whatever. They will send a sales man to fire you as well. If your a hard worker they don’t care about you. They’ll treat you like trash. They’ll use and abuse you.

    Advice to Management

    Practice what you preach, be truthful to the clients. Be honest with your mechanics, and set things right when they are wrong! Help your mechanics out when they need help.

    Rush Enterprises Response

    Jun 7, 2018 – Human Resources

    We are disappointed to hear about your experience with us. At Rush Enterprises, we aim to create a company culture where everyone feels respected and treated fairly. As we are constantly looking for... More

  8. Helpful (1)

    "Decent enough company, poor culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New Braunfels, TX
    Former Employee - Anonymous Employee in New Braunfels, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Rush Enterprises full-time (More than a year)

    Pros

    Training is good. Advancement can be terrific.

    Cons

    No company culture. No core set of values or operational principles. Each dealership is its own microcosm of vague Rush identity. TLDR - Ask five people, you will get five different answers. Back to advancement, you will possibly have several new bosses within the span of a year. Couple that with no rudder, it becomes exhausting keeping up with today's boss.

    Advice to Management

    Corporate in NB sees itself as above the dealerships. Nip that in the bud, even if it means letting some directors and VPs find their way out. Engagement is minimal except for two hour conference calls, one hour of which is roll call and bs'ing or the occasional tongue lashing, usually chastising you for following company protocol and not knowing corporate's rules of when to break them. Note, while I have met Rusty several times and believe him to be of great character, I'm giving a thumbs down mainly because of the people surrounding him which ultimately he is responsible for.

    Rush Enterprises Response

    Apr 16, 2018 – Human Resources

    Thank you for your honest feedback. We’re sorry to hear of your disappointment with the company culture. At Rush Enterprises, we strive to create a company culture where every employee feels... More


  9. "It's a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SERVICE ADVISOR in Tucson, AZ
    Former Employee - SERVICE ADVISOR in Tucson, AZ
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Rush Enterprises full-time (Less than a year)

    Pros

    Always work to be done

    Cons

    The customers can threaten your job and have you fired if they dont like you. Customers can handle the truth and if you tell them the truth corporate will have your bum.
    You must get all customer into shop in 2 hours and that is not a lie. Unrealistic goals

    Advice to Management

    Stop letting the cutomers walk all over you and the owner

    Rush Enterprises Response

    Apr 16, 2018 – Human Resources

    Thank you for your review. We are sorry to hear about your negative experience with us. While we are committed to providing superior service to all of our customers, we also want our employees to... More


  10. "Incredible, and not in a good way"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Clerk in Cincinnati, OH
    Former Employee - Service Clerk in Cincinnati, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Rush Enterprises full-time (More than a year)

    Pros

    Decent pay and benefits, insurance is not expensive

    Cons

    See "Advice To Management" below

    Advice to Management

    When you are unable to meet sales goals, how about laying off the techs that can't fix trucks correctly instead of the administrative people that had nothing to do with it! I thought I had found a long term position, but the shortsightedness of management made sure that did not happen

    Rush Enterprises Response

    Apr 16, 2018 – Human Resources

    Thank you for your honest feedback. We are sorry to hear about your negative experience with us. We strive to create a culture where all employees are accountable for their performance equally. We... More


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