Rush Enterprises Reviews | Glassdoor

Rush Enterprises Reviews

Updated October 14, 2018
143 reviews

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2.6
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Rush Enterprises Chairman of the Board, President and CEO Rusty Rush
Rusty Rush
79 Ratings

143 Employee Reviews

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Pros
  • "Good pay relative to market value" (in 11 reviews)

  • "good - no pressure, good benefits" (in 8 reviews)

Cons
  • "Upper management does not value IT and does not fully fund it for what needs to be accomplished" (in 6 reviews)

  • "Old fashioned, micromanagement, CEO, horrible work/life balance" (in 3 reviews)

More Pros and Cons

  1. Featured Review

    "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fast paced growth for career minded employees. Great stock ownership plan available to employees.

    Cons

    It's fast paced, but that's what keeps it interesting. If you get really succesful doing whatever you are hired to do in any position, it gets noticed.

    Advice to Management

    Keep on doing what you're doing, it's working.

    Rush Enterprises Response

    Apr 16, 2018 – Human Resources

    We are thrilled to hear of your experience with us! We pride ourselves on creating an atmosphere where all employees feel they have the opportunity for growth. Thank you for all your hard work at... More


  2. "Left out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - New Truck Sales in Los Angeles, CA
    Former Employee - New Truck Sales in Los Angeles, CA
    Doesn't Recommend
    Approves of CEO

    I worked at Rush Enterprises (Less than a year)

    Pros

    Publicly traded company with stock options, other benefits,

    Cons

    Lack of training, felt out of the loop. No mentoring

  3. "Diesel Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Rush Enterprises full-time

    Pros

    Pay was great, benefits were great, great co-workers

    Cons

    Management would promote the guy who did less . Hours would fluctuate too much.


  4. "Environment to learn and grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Systems Analyst in New Braunfels, TX
    Former Employee - Business Systems Analyst in New Braunfels, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Rush Enterprises full-time (Less than a year)

    Pros

    Great Team Members
    Sound infrastructure which enables teams member to focus on doing their job well.
    Agile
    Progressive
    Great people
    Good Benefits

    Cons

    No Cons. this a great company to work for.

    Advice to Management

    Keep doing a great job


  5. Helpful (1)

    "Diesel Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Diesel Technician in Parma, OH
    Former Employee - Diesel Technician in Parma, OH
    Recommends
    No opinion of CEO

    I worked at Rush Enterprises full-time (Less than a year)

    Pros

    There's good people and pay is good. The shop in my case was very clean and was decently sizable.

    Cons

    Very stressful, flat-rate mechanic and management is up and down. They make you feel infesizablen metimes. The training is good but takes awhile to put it to use. They hardly give you any jobs at first and especially wheit gets slow. Shop tools go missing constantly.

    Rush Enterprises Response

    Aug 27, 2018 – VP of Human Resources

    Thank you for your honest feedback regarding your experience with us. We are sorry to hear you felt less than important while working with us. We truly do value our employees and know they are... More


  6. "Seems like another place where hard work does is not expected or rewarded."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Rush Enterprises full-time

    Pros

    Benefits are decent, still looking for more positives.

    Cons

    Low morale. Lack of urgency, procedures, and planning. Department not ran in a productive or efficient manner. Warehouse is jampacked and unorganized, parts are missing daily.

    Advice to Management

    Manage more.


  7. Helpful (1)

    "Review Title*"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Orlando, FL
    Current Employee - Sales Associate in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Rush Enterprises full-time (More than 8 years)

    Pros

    The continued training is good

    Cons

    The pay doesn't match the stress. Too much micromanagement. Huge good old boys club.

    Advice to Management

    Get rid of the good old boys.

  8. Helpful (1)

    "Great IT team but Upper Management does not value IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in New Braunfels, TX
    Former Employee - Software Engineer in New Braunfels, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Rush Enterprises (More than a year)

    Pros

    The team and our manager was great.
    Never a dull moment

    Cons

    Upper management does not value IT and does not fully fund it for what needs to be accomplished. They would rather farm a project out; to a 3rd party group that does not know what they are doing, does not deliver on time, and the work is wrong AND spend a huge about of money on it verses letting those engineers who know the application upgrade the application and back fill them with contractors.

    Advice to Management

    Learn the skills your software engineers have and let them do their job as opposed to having them handle level 1 help desk tickets!

    Rush Enterprises Response

    Aug 27, 2018 – VP of Human Resources

    Thank you for your comments and feedback regarding your experience with us. Often times, when taking on a project of short duration, we often do outsource that project to a 3rd party so as not to... More


  9. "Don’t get old"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warranty Administrator in Columbus, OH
    Former Employee - Warranty Administrator in Columbus, OH
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Rush Enterprises full-time (More than 10 years)

    Pros

    Good pay, lasting company, decent benefits

    Cons

    Upper management just wants the numbers. You mean nothing to them. Experience means nothing. They force seniors out by forcing them into crappy positions and calling it a promotion. Disloyal, uncaring. Not trust worthy.

    Advice to Management

    Get a clue


  10. Helpful (1)

    "Truck Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Used Truck Sales Representative in Parma, OH
    Former Employee - Used Truck Sales Representative in Parma, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Rush Enterprises full-time (Less than a year)

    Pros

    Talking with customers and not stuck at a desk all day. Other than that there’s no Pros.

    Cons

    Employees are not given the training or resources to have the best opportunity to succeed.
    - direct boss was at the Columbus Ohio location and never helped with training.
    -Direct boss never picked up the phone when I called with questions. On atleast 3 occasions I lost sales because he wouldn’t call me back or return emails.
    - Direct boss told me to ask other employees questions before I called him (I was the only used truck salesman at my location and the other employees either couldn’t help me or were too busy)
    - For my 6 month review I scolded and given negative remarks because I “asked other employees questions”.
    - Direct boss never showed me how to use CRM nor did he explain that I had a certain quota to meet as far as entries and quotes. He gave me negative remarks on my 6 month review about not meeting the CRM entries.

    The inventory was terrible and hard to sell.
    -The trucks at the Parma Ohio location were not advertised on Truckpaper.com nor on any website.
    -At most the used inventory was around 5 to 7 vehicles, which all had the Maxxforce engine. Box trucks were odd lengths like 30ft or 32ft with spring suspension or a refrigeration truck that had the refrigerated unit taken off but everything else remained.
    - I thought outside the box and sold a customer a box truck and had the box taken off and a dump body installed, after the truck was finished and sale was final my boss told me to never do that again (Rush made over $10,000 profit on sale).

    When I was actually told what Rush expected I hit every quota and goal set for me but I was fired because my direct boss didn’t like me on a personal level. On the day I was fired I sold 2 trucks and had deposit money for 3 other trucks and it was the first week of the month. My boss always turned down offers lower than asking price but almost always excepted other salesmen’s offers below asking. Every truck I sold was either at the listed asking price or OVER the listed asking price. I was fired for a petty personal reason that I still haven’t figured out.
    So it doesn’t matter how many vehicles you sell or how good you are as a sales representative, if the boss doesn’t like you for some small petty reason you will be fired.

    Advice to Management

    My advice is to fire Bill Thomas because he is hurting the company financially. He doesn’t give employees the proper training or resources to be successful. On a regular basis he turned down offers from customers that should have been accepted, like $250 below listed asking price of $34,900. He let's personal reasons be the driving factor in his decisions if Rush makes sales/profit.

    Rush Enterprises Response

    Aug 28, 2018 – VP of Human Resources

    Thank you for your candid feedback regarding your experience here at Rush Enterprises, Inc. I am sorry your experience was a negative one. We strive to develop our leaders and all of our employees so... More


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