Rush Enterprises Reviews | Glassdoor

Rush Enterprises Reviews

Updated March 5, 2019
154 reviews

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2.9
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Rush Enterprises Chairman of the Board, President and CEO Rusty Rush
Rusty Rush
88 Ratings

Employee Reviews

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Pros
  • "Good pay relative to market value" (in 13 reviews)

  • "Direct supervisor is good, good benefits, personal development is encouraged" (in 9 reviews)

Cons
  • "Upper management does not value IT and does not fully fund it for what needs to be accomplished" (in 6 reviews)

  • "Old fashioned, micromanagement, CEO, horrible work/life balance" (in 3 reviews)

More Pros and Cons

  1. Featured Review

    "Leadership Development Program"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rush Enterprises full-time

    Pros

    Senior Management really cares about employees, regardless of employee level. There are plenty of opportunities throughout the business. The company maintains being up to speed with technology and continuously makes changes to remain efficient

    Cons

    Medical benefits are a little on the pricey side

    Advice to Management

    5 year business plan is very well put together, just need to continue to assure that every employee is aware of the plan. More training on customer service for customer service representatives of the business (Front Counter Personnel).


  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rush Enterprises full-time (Less than a year)

    Pros

    Professional and the people are so nice

    Cons

    Nothing very good at doing business

  3. "Great place to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer
    Current Employee - Software Engineer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rush Enterprises full-time (More than 8 years)

    Pros

    Good management, compensation and work-life balance.

    Cons

    The business can be too demanding sometimes


  4. "Dreamers only"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outside Sales Representative in Richmond, VA
    Former Employee - Outside Sales Representative in Richmond, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Rush Enterprises full-time (More than a year)

    Pros

    Great benefits, company vehicle, great coworkers.

    Cons

    No support, horrible management.

    Advice to Management

    Less bosses more help, pay attention to what's happening and do something about it, besides a meeting about the email that was about the email.


  5. Helpful (1)

    "Under supported, under stocked and understaffed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Aftermarket Sales in Richmond Hill, GA
    Former Employee - Aftermarket Sales in Richmond Hill, GA
    Neutral Outlook
    Disapproves of CEO

    I worked at Rush Enterprises full-time (Less than a year)

    Pros

    Company vehicle, gas, hours were good, decent base salary.

    Cons

    Too many bosses, too much micromanaging, too many excuses, too little changes, no viable fixes about district level. Insufficient stock levels. ZERO cooperation between branches.

    Advice to Management

    Instead of continuing to line Rusty’s pockets, hire counter people. Invest more. Listen more. When your district manager tells you he knows you need more help, but it isn’t coming, there’s a problem. And, stop treating parts as the red headed stepchild. Yes, we know trucks are the backbone, but if you want to get into the aftermarket parts business, GET INTO IT. Stop tip toeing through the flower bed. Get the parts. Stock the parts. Sell the parts. Ordering an exhaust pipe for a unit we should have in stock, and having it take a month to come in, when the customer can go to one of the other competitors and have in delivered next day is incompetent. Either get into the business, or get out of it.


  6. "Okay Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Parts Sales in San Antonio, TX
    Former Employee - Parts Sales in San Antonio, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Rush Enterprises full-time (More than a year)

    Pros

    Good pay, opportunities.

    Cons

    Management was poor quality, a ton of micromanagement. Unrealistic goals, little support, shrinking bonuses after some time at the company.


  7. "Corporate Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New Braunfels, TX
    Current Employee - Anonymous Employee in New Braunfels, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Rush Enterprises full-time (More than 3 years)

    Pros

    Direct supervisor is good, good benefits, personal development is encouraged

    Cons

    over all not a progressive work environment.

  8. Helpful (2)

    "Very Corporate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Parts Management/Service Management in Gary, IN
    Former Employee - Parts Management/Service Management in Gary, IN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Rush Enterprises full-time (More than 10 years)

    Pros

    Good pay, lots of opportunities

    Cons

    A lot of redundant work, unless you are a big customer you get treated very unfairly. If it doesn’t fit in the “Rush Truck Center” mold, it is looked down upon, even if it’s to help out a long time customer.

    Advice to Management

    Things are haywire in the regional area I worked in. I’ve always been an honest employee, on the management side I seen a lot of things get brushed under the rug that shouldn’t have been. It hurt the integrity of the company, the hard work i’ve Seen other employees put in and the way customers where treated. If upper management really knew what went on they would be furious!


  9. Helpful (2)

    "Micromanaged, horrible training, horrible management, bad company culture."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outside Sales Representative in Pico Rivera, CA
    Former Employee - Outside Sales Representative in Pico Rivera, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Rush Enterprises full-time (Less than a year)

    Pros

    Decent pay, good 401K, company vehicle.

    Cons

    You are nothing but a number. You have too many people giving too many directions, this company does not care about its customers or employees.

    Advice to Management

    Better training, more precise expectations, less micromanagement.


  10. Helpful (2)

    "Corporate Should Lusten"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate Accounts Payable in New Braunfels, TX
    Former Employee - Corporate Accounts Payable in New Braunfels, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Rush Enterprises (More than a year)

    Pros

    I loved my co-workers and my direct supervisor.

    Cons

    No coordinated training. No one there who really knew the job details.

    Advice to Management

    Your rating is low. A lot of low moral. Job security always threatened by others.