Rush Enterprises Reviews | Glassdoor

Rush Enterprises Reviews

Updated April 9, 2018
131 reviews

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3.1
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Rush Enterprises Chairman of the Board, President and CEO Rusty Rush
Rusty Rush
74 Ratings

131 Employee Reviews

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Pros
  • good pay and benefits, hard working people (in 10 reviews)

  • good - no pressure, good benefits (in 7 reviews)

Cons
  • Old fashioned, micromanagement, CEO, horrible work/life balance (in 3 reviews)

  • Favoritism, segregation, no recognition of hard work (in 4 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (5)

    "Aftermarket Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Sales Representative in Cleveland, OH
    Current Employee - Outside Sales Representative in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rush Enterprises full-time (Less than a year)

    Pros

    Growing company, a lot of advancement opportunities, fun place to work with support from management. Corporate is there to help and is very informative to all employees.

    Cons

    Wish I would have found them sooner, only con would be the health insurance options. Really lacking there in comparison to other benefits offered from the company.

    Advice to Management

    Need to update health options for employees and keep your current path.

    Rush Enterprises Response

    Sep 6, 2017 – Human Resources

    We’re happy to know you’ve been enjoying your time at Rush Enterprises! We appreciate your feedback about our benefits package and will consider it moving forward.


  2. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fast paced growth for career minded employees. Great stock ownership plan available to employees.

    Cons

    It's fast paced, but that's what keeps it interesting. If you get really succesful doing whatever you are hired to do in any position, it gets noticed.

    Advice to Management

    Keep on doing what you're doing, it's working.

    Rush Enterprises Response

    Apr 16, 2018 – Human Resources

    We are thrilled to hear of your experience with us! We pride ourselves on creating an atmosphere where all employees feel they have the opportunity for growth. Thank you for all your hard work at... More

  3. Helpful (1)

    "Decent enough company, poor culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New Braunfels, TX
    Former Employee - Anonymous Employee in New Braunfels, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Rush Enterprises full-time (More than a year)

    Pros

    Training is good. Advancement can be terrific.

    Cons

    No company culture. No core set of values or operational principles. Each dealership is its own microcosm of vague Rush identity. TLDR - Ask five people, you will get five different answers. Back to advancement, you will possibly have several new bosses within the span of a year. Couple that with no rudder, it becomes exhausting keeping up with today's boss.

    Advice to Management

    Corporate in NB sees itself as above the dealerships. Nip that in the bud, even if it means letting some directors and VPs find their way out. Engagement is minimal except for two hour conference calls, one hour of which is roll call and bs'ing or the occasional tongue lashing, usually chastising you for following company protocol and not knowing corporate's rules of when to break them. Note, while I have met Rusty several times and believe him to be of great character, I'm giving a thumbs down mainly because of the people surrounding him which ultimately he is responsible for.

    Rush Enterprises Response

    Apr 16, 2018 – Human Resources

    Thank you for your honest feedback. We’re sorry to hear of your disappointment with the company culture. At Rush Enterprises, we strive to create a company culture where every employee feels... More


  4. "It's a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SERVICE ADVISOR in Tucson, AZ
    Former Employee - SERVICE ADVISOR in Tucson, AZ
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Rush Enterprises full-time (Less than a year)

    Pros

    Always work to be done

    Cons

    The customers can threaten your job and have you fired if they dont like you. Customers can handle the truth and if you tell them the truth corporate will have your bum.
    You must get all customer into shop in 2 hours and that is not a lie. Unrealistic goals

    Advice to Management

    Stop letting the cutomers walk all over you and the owner

    Rush Enterprises Response

    Apr 16, 2018 – Human Resources

    Thank you for your review. We are sorry to hear about your negative experience with us. While we are committed to providing superior service to all of our customers, we also want our employees to... More


  5. "Incredible, and not in a good way"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Clerk in Cincinnati, OH
    Former Employee - Service Clerk in Cincinnati, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Rush Enterprises full-time (More than a year)

    Pros

    Decent pay and benefits, insurance is not expensive

    Cons

    See "Advice To Management" below

    Advice to Management

    When you are unable to meet sales goals, how about laying off the techs that can't fix trucks correctly instead of the administrative people that had nothing to do with it! I thought I had found a long term position, but the shortsightedness of management made sure that did not happen

    Rush Enterprises Response

    Apr 16, 2018 – Human Resources

    Thank you for your honest feedback. We are sorry to hear about your negative experience with us. We strive to create a culture where all employees are accountable for their performance equally. We... More


  6. "Service adviser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Rush Enterprises full-time

    Pros

    Decent pay, though could be better, management was forgiving.

    Cons

    The everyday atmosphere was full of ambiguity. Customers are uoset, workers are always upset, if no one blows up thats how you consider it a good day.

    Rush Enterprises Response

    Mar 7, 2018 – Human Resources

    Thank you for taking to time to give us an honest review. We’re sorry to hear that morale in your office is not better. We want our employees to be excited, focused, and proud of their work. Every... More


  7. "Harrassment"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in New Braunfels, TX
    Former Employee - Anonymous Employee in New Braunfels, TX

    I worked at Rush Enterprises full-time (More than 8 years)

    Pros

    Yearly cost of living raises, vacation and sick time

    Cons

    If you want to get sexually harassed by the vice president of medium-duty sales, then this is the place for you.

  8. "account manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    fun atmosphere, good brand and good compensation

    Cons

    long hours, inexperienced managers and no paid time off

    Rush Enterprises Response

    Mar 7, 2018 – Human Resources

    We appreciate your feedback! Sometimes long hours come with the work, but we are glad to hear you feel fairly compensated. Our PTO structure is such that we reward the hard work and commitment of our... More


  9. "Great Company, Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Clerk in Denton, TX
    Former Employee - Warehouse Clerk in Denton, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Rush Enterprises (More than a year)

    Pros

    Amazing management, great hours, good pay

    Cons

    mid level management can be a bit obstinate

    Advice to Management

    provide training to any newly appointed managers.

    Rush Enterprises Response

    Jan 16, 2018 – Human Resources

    Thank you for your review! We’re pleased that you had a good experience while working for Rush Enterprises and appreciate your feedback and insight.


  10. "Service Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rush Enterprises full-time

    Pros

    Great atmosphere. We are striving to improve our processes on a daily basis. Our goals and mission are reflected in that desire for ongoing improvement. We are a staff that genuinely cares about each other and the customer.

    Cons

    Long hours at times.

    Advice to Management

    We are on the right path. Onward and upward.

    Rush Enterprises Response

    Jan 16, 2018 – Human Resources

    We appreciate your feedback and are pleased that our efforts are paying off in your opinion. Onward and upward, indeed!


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