Rush Enterprises "dealership" Reviews | Glassdoor

Rush Enterprises Employee Reviews about "dealership"

Updated 14 Apr 2019

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2.9
50%
Recommend to a Friend
78%
Approve of CEO
Rush Enterprises CEO Rusty Rush (no image)
Rusty Rush
104 Ratings
Pros
  • "Good pay relative to market value(in 14 reviews)

  • "Direct supervisor is good, good benefits, personal development is encouraged(in 9 reviews)

Cons
  • "They rarely ever visit a dealership(in 7 reviews)

  • "not enough work for flat rate company(in 6 reviews)

More Pros and Cons

Reviews about "dealership"

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  1. Helpful (3)

    "Decent enough company, poor culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New Braunfels, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Rush Enterprises full-time for more than a year

    Pros

    Training is good. Advancement can be terrific.

    Cons

    No company culture. No core set of values or operational principles. Each dealership is its own microcosm of vague Rush identity. TLDR - Ask five people, you will get five different answers. Back to advancement, you will possibly have several new bosses within the span of a year. Couple that with no rudder, it becomes exhausting keeping up with today's boss.

    Advice to Management

    Corporate in NB sees itself as above the dealerships. Nip that in the bud, even if it means letting some directors and VPs find their way out. Engagement is minimal except for two hour conference calls, one hour of which is roll call and bs'ing or the occasional tongue lashing, usually chastising you for following company protocol and not knowing corporate's rules of when to break them. Note, while I have met Rusty... several times and believe him to be of great character, I'm giving a thumbs down mainly because of the people surrounding him which ultimately he is responsible for.

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    Rush Enterprises2018-04-09
  2. Helpful (4)

    "5th Floor Game of Thrones"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Support Manager in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Rush Enterprises full-time for more than 3 years

    Pros

    Same as other reviews. The pay is solid. The company is solid financially. The company is in a good position in the industry with growth. The employee stock purchase plan at a 15% discount is the only good benefit.

    Cons

    Benefits. Health care is horrible. Vacation policy is a joke. 10 years to get a 3rd week vacation.... Let that sink in....and compare that to any other company..... Culture is overbearing pushing to the point of breaking . Add on a micro managing management environment and you have a recipe for employee base of fear, stress, frustration. The executives on the 5th floor are all about themselves. They rarely ever... visit a dealership. That goes for people at corporate. Many have never experienced anything in the field or it's been so long that they forgot and so much has changed. The amount of calls, reports and things that tie people to their computers is insane. Training. What training. What is that?

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    Advice to Management

    Get out to the dealerships. Really.

    Rush Enterprises2019-04-14
  3. Helpful (5)

    "Misogynistic, Mistreats Women at Dealership Levels"

    StarStarStarStarStar
     

    I worked at Rush Enterprises

    Pros

    You get offered the basics, health insurance, 401K, stock purchase options. Don't plan on any tuition reimbursement because Rush doesn't see a value in education.

    Cons

    Rush dealerships are unprofessionally managed, with no HR on-site. The GM's are misogynistic and treat women as second-class. The management is a guys world, with over 100 dealerships, they are all managed by men except for 2-3 dealerships. General Managers act like Gods and unless you kiss up to them, you won't see any promotions just for hard work, especially if you're female. GM's are more worried about golf... than how their dealerships are doing or how employees were being treated. Companies that operate this way, with the mentality that all employees are replaceable and that women cannot achieve as much, will not even come close to ever being a top employer.

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    Advice to Management

    Google "servant leadership" and see how a real leader leads and inspires. Your customers will always suffer because of poor management. Positive leadership requires starting from the top down.

    Rush Enterprises2016-02-21
  4. Helpful (2)

    "More concerned about money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Office Manager 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Rush Enterprises full-time for more than 3 years

    Pros

    When you find a great GM, it's a great place to work. Decent hours, vacation and sick time. Very flexible when family issues come up.

    Cons

    Some managers tend to be more concerned with how they look personally, instead of how the department or dealership as a whole. Benefits are really expensive. Managers don't look at the quality of work coming out, just numbers.

    Advice to Management

    Focus more on your employees!! If the employees are happy, they will go above and beyond to make the customer happy. Then you will see the spike in numbers!

    Rush Enterprises2015-12-30
  5. Helpful (4)

    "Better "job" than McD's, but stick with the golden arches if you want a career."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Rush Enterprises full-time for more than 5 years

    Pros

    Decent starting pay. Large public organization with surplus capital compared to privately owned dealership resulting in better buying power for employee benefits and business costs, unfortunately the pricing is where that ends. Locally there were some good people who cared and tried to do the right thing.

    Cons

    Total disarray in the company structure, although there is a structure it's just chaotic. Communication from the top is poor at best. There are no defined job responsibilities, people doing the same job at different locations have different titles, different incentives, different pay structure, pay varies greatly for no obvious reason, seemingly depends on your relationship with your boss which is a dangerous way... to do business in today's politically correct world. Someone will take exception to that way of determining compensation and make a case of it. I am an accounting person not a Wall Street analyst, but the business model seems questionable, but it's important that employees and prospective employees see it for what it is....Being a public truck dealer and the only public truck dealer group in the country allows Rush to sell stock to investors and....employees. While on the surface you see tremendous growth in both revenue and physical locations it is all driven by those investors (employees) wanting to jump on the bandwagon, but this growth that all the Rush execs are so proud of is strictly a result of the investor cash flow going to buy out private dealers that exist. Essentially Rush is growing by buying business, not creating a demand and growing through success. Example (hypothetical): January 2014 Rush has 100 dealers and 100 million dollars in revenue. Say they take employee stock purchase dollars and buy 100 more dealerships each with a million dollars in revenue by December of 2014. Recap "In 2014 Rush Enterprises grows to add an additional 100 dealerships and an increase of 100 million dollars in sales thereby doubling its overall book of business in 12 months." Sounds great, but here is the problem, they are so busy acquiring new dealerships no one is paying attention to actually running the existing businesses. Operationally things are in total disarray. I would like to believe that at some point Rush will stop buying and actually have to run their core business. I suspect that than will be the end of their "growth" spurt. It is much more difficult to earn additional business. I truly feel the dealership I worked at was more efficient and offered better service and had real relationships with customers prior to the Rush acquisition, customers have turned into just numbers. There is one benefit to having multiple businesses operating under the same roof; it makes it easier to take a profitable business unit and mistakenly assign revenue or expense to another not so profitable business unit to even things out giving the appearance that all are profitable. I can personally attest to that practice on more than one occasion and it is disheartening to work under those circumstances. The senior/regional managers, while mostly inept at running their business, are good at polishing the knob and apparently conveying a sense of overall well being. This highlights another dangerous practice: to get a business unit recap from the mouth of someone who is paid to make sure that business unit is operating smoothly. Guess what, you are only going to hear part of the story... the good part, because no one wants to lose their 250k year job any sooner than they have to. I believe that they are actually surprised to find themselves in the position that they are now in, and knowing they are so far over their heads that they are afraid to do anything and potentially upset the apple cart. Only the visible apples on top of the cart are any good. All the apples underneath are rotten and if they spill out, the game is up and the kings and queens lose the thrones. I believe the obnoxious level of arrogance that most of the upper management people display is truly just a cover up for their incompetence - confidence comes with competence and it presents itself very differently.

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    Advice to Management

    You don't have to make a choice between big and good, it is possible to be both simultaneously. Learn to fail and acknowledge it. SAP does not work for your business. My guess is you know that already, utilize a different business system. Judge employees by their professional competency not their personal relationships with their managers, this is work not high school homeroom. Try to see through and beyond the... smoke and mirrors.

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    Rush Enterprises2016-01-09
  6. Helpful (4)

    "High pace environment with 100% focus on being #1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Administrative Support in Chicago, IL
    Doesn't Recommend
    Disapproves of CEO

    I worked at Rush Enterprises full-time for less than a year

    Pros

    401K Match is more than competitive; Stock purchase option plan is great. Work/life balance is generous as well as PTO plans.

    Cons

    Company is too focused on being #1, and has lost sight of what should be regarded as the highest asset......its employees. There is little direction and communication and virtually no training. Employees are expected to adapt, and as a result leadership is poor. This is demonstrated by the number of key employees at dealership level who have left the organization in the last 6 months.

    Advice to Management

    Listen to employee concerns. What works in one region may not necessarily be the best business decision for another. Merging company cultures is difficult at best. Employees need more support; more positive feedback, need to feel as if they belong to a team, not just a company.

    Rush Enterprises2014-11-18
  7. Helpful (2)

    "A waste of time."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Truck Sales Representative in Fontana, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Rush Enterprises full-time for more than 5 years

    Pros

    If you need a job. They'll hire you

    Cons

    On the west coast sales people are missing out. All the dealerships from other parts pay a base salary plus commission.

    Advice to Management

    Become a leader. Don't let the Peterbilt brand be the end all attitude to the customer.

    Rush Enterprises2014-08-26
Found 7 reviews