Rushford Center Reviews | Glassdoor

Rushford Center Reviews

9 reviews

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Rushford Center Director J. Craig Allen
J. Craig Allen
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Employee Reviews

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  1. Helpful (1)

    "2016 Intern"

    Star Star Star Star Star
    • Career Opportunities
    Former Employee - Intern in Windsor, CT
    Former Employee - Intern in Windsor, CT

    I worked at Rushford Center (More than a year)

    Pros

    All Staff members were very supportive and willing to assist in the learning process.

    Cons

    At times adolescent program was understaffed


  2. Helpful (1)

    "Unprofessional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff Nurse, Utilization Manager & Charge Nurse in East Hartford, CT
    Former Employee - Staff Nurse, Utilization Manager & Charge Nurse in East Hartford, CT
    Doesn't Recommend
    Negative Outlook

    I worked at Rushford Center (More than 8 years)

    Pros

    There are times when the patient finally gets recovery.

    Cons

    Very unprofessional management. Wastes time with power playing instead of caring for the patients.

    Advice to Management

    Rushford has gone down hill for the past 4 years with the current management. The clients get minimal help.


  3. Helpful (1)

    "Hostile Work Evnironment - Bottom Line Value"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Durham, CT
    Former Employee - Anonymous Employee in Durham, CT
    Doesn't Recommend
    Negative Outlook

    I worked at Rushford Center full-time (More than a year)

    Pros

    Some of the employees there are good hearted, salt of the earth people. Great benefits and health plans.

    Cons

    Employees were not trained well and often time incompetent. Constant new management and buyouts from Hartford Healthcare lead to a cycle of different cultures and tired employee. Good employees are not valued or promoted so they leave... constantly training new people. Very poor interview process looking at the employees who are hired. Employees live in fear of programs closing or violent clients. Since there is so much emphasis on the bottom line adolescents are often accepted when they do not meet what the program dictates. The employees are not trained to handle the clients that are accepted. Over and over again staff would go to upper management about concerns and they would be belittled and told that nothing was wrong.

    Advice to Management

    Do not create such a hostile environment where manager and staff are constantly fearful that the bottom line is not being met. This creates a culture that does not keep employees and is bad for the client. Hire more educated employees with stronger clinical backgrounds and professionalism.


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  5. Helpful (2)

    "Company Culture and Outlook"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Middletown, CT
    Former Employee - Anonymous Employee in Middletown, CT
    Doesn't Recommend
    Negative Outlook

    I worked at Rushford Center full-time

    Pros

    Salary is competitive and location is easy to reach via various major highways.

    Cons

    Senior Leadership is unstable. Company and jobs are unstable. Multiple re-organizations and changes in upper management have occurred and have not positively affected the bottom line or company culture. Attempt to adapt the philosophy, culture and values of the parent company Hartford Healthcare have been in process with little to no change. Direction and goals of the agency have changed numerous times. A number of programs continue to run in a large deficit affecting the overall bottom line and morale of employees. In the past year nearly all of senior leadership have left or been asked to leave.


  6. Helpful (1)

    "Great pay and benefits for non-profit but a little to paper-driven"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinician in Middletown, CT
    Former Employee - Clinician in Middletown, CT
    Recommends

    I worked at Rushford Center full-time (More than a year)

    Pros

    Their pay was very competitive when I was there a few years ago. I was actually making the same amount there as a BSW as I was at another agency with my MSW. They offer a wide variety of programs, making it easy to refer a client to another program. Paid for 2 trainings every quarter (or was it half) either with CSSD or DMHAS.

    Cons

    Since it is such a big organization, they could be a little too focused on paperwork, leaving less time for client interaction and aid.

    Advice to Management

    Help advocate for a more seamless approach to the paperwork so clinicians aren't sending out the same information on 3 different forms (or what have you). Work with clients should always be the priority.


  7. Helpful (2)

    "Not A Company I Would Recommend"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Rushford Center full-time

    Pros

    Ability to have a positive impact on the lives of recovering addicts, many of the direct care staff genuinely care about their clients and it shows

    Cons

    Very unstable corporate atmosphere. I worked at Rushford for five years and experienced about four major restructurings, each one bringing with it large numbers of job losses. Management is horrendous, we were routinely told in company meetings that if we were not happy to find another job.

    Advice to Management

    Treat your employees right. Try to keep good talent and focus on developing them instead of trying to find more ways to increase your ever shrinking bottom dollar.


  8. Helpful (4)

    "High turnover"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Working with clients is rewarding. Many great coworkers. Benefits are better given large Hartford Hospital umbrella.

    Cons

    High turnover due to very high caseloads, burnout, untrained managers, focus on numbers and productivity vs client focused, low staff morale, sense that management plays games pretending to care about these issues while perpetuating the above.

    Advice to Management

    Develop better training for management where clear implementation of staff suggestions is evident. Demonstrate policies supporting better work/life balance vs continuing to give out more work with high productivity/caseload/documentation requirements. Show staff support that goes beyond just saying "thanks" while ignoring burnout, high turnover, low morale.


  9. Helpful (1)

    "Clinician III"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The clinical team members are exceptional and caring individuals.

    Cons

    The administration has a bottom-line mentality that flies in the face of good, consistent clinical care - it is a fear-based workplace.

    Advice to Management

    Listen to the front-line therapists


  10. Helpful (1)

    "Hostile & miserable environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Paid well. Good benefits. Good place to get started.

    Cons

    As mentioned, "Senior Leadership is unstable. Company and jobs are unstable. Multiple re-organizations and changes in upper management have occurred and have not positively affected the bottom line or company culture. Attempt to adapt the philosophy, culture and values of the parent company Hartford Healthcare have been in process with little to no change. Direction and goals of the agency have changed numerous times. A number of programs continue to run in a large deficit affecting the overall bottom line and morale of employees. In the past year nearly all of senior leadership have left or been asked to leave." Co-workers were always miserable. Constant conflicts with administrative staff trickled down and created a severely hostile work environment.