Russ Reid Reviews in Los Angeles, CA | Glassdoor

Russ Reid Los Angeles Reviews

Updated March 28, 2017
40 reviews

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Los Angeles, CA Area

2.9
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Russ Reid President and CEO Alan Hall
Alan Hall
12 Ratings

40 Employee Reviews

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Pros
  • Great company, great people to work with (in 9 reviews)

  • Summer Fridays are nice but would be better if you could just take the entire day (in 7 reviews)

Cons
  • Upper management can seem a bit lost (in 6 reviews)

  • very low pay (much, much lower than average in LA area) (in 5 reviews)

More Pros and Cons

  1. Helpful (1)

    "A great place to work for most"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pasadena, CA
    Former Employee - Anonymous Employee in Pasadena, CA
    Recommends

    I worked at Russ Reid full-time (More than 10 years)

    Pros

    Really cares deeply about the success of the client
    Great sense of camaraderie at most levels
    Work with genuinely kind and caring people
    Truly wonderful feeling knowing that your hard work benefits the great work that clients do

    Cons

    Senior decision making is opaque
    Can feel like just waiting for the next shoe to drop
    office politics at the higher levels can be paralyzing


  2. Helpful (3)

    "Chaotic Management"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Pasadena, CA
    Former Employee - Anonymous Employee in Pasadena, CA

    I worked at Russ Reid (Less than a year)

    Pros

    The company is helping nonprofits, which is a great thing.

    Cons

    The management style was chaotic at best. The IT department was draconian. Rude.


  3. "Supervisor, Compliance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Compliance Supervisor in West Covina, CA
    Former Employee - Compliance Supervisor in West Covina, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Russ Reid full-time (More than 8 years)

    Pros

    It was a rewarding experience working for a company that helps those in need. Having the opportunity to be part of this culture was amazing!

    Cons

    One of the benefits includes volunteering for clients. I would have loved to do more of that!

    Advice to Management

    Keep striving to help others in need. Making a difference in someone's life is priceless.


  4. Helpful (5)

    "Account Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Director in Pasadena, CA
    Former Employee - Account Director in Pasadena, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Russ Reid full-time (More than 8 years)

    Pros

    Strong reputation. Leader in many areas of nonprofit marketing and historically an innovative company. Competitive benefits package and many collegial competent colleagues.

    Cons

    Weak leadership. This agency never overcame the retirement of the founder who was a brilliant and kind man. Current leadership not in the same league.

    Advice to Management

    Hire a strong competent leader with the intellect and kindness of the founder.


  5. Helpful (5)

    "Layoffs abundant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Coordinator in Pasadena, CA
    Former Employee - Senior Account Coordinator in Pasadena, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Russ Reid full-time (More than a year)

    Pros

    Smart and experienced employees, the best in the business (especially creative, digital and analytics teams.) Made great contacts during my time there.

    Cons

    Favoritism towards Christians and APU alumni. It's high school mean girls mentality- very clicky. And low pay for the hours they expect of you. They will work you to the bone.

    Advice to Management

    Stop laying off good, hardworking employees.


  6. Helpful (7)

    "The Writing's on the Wall"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pasadena, CA
    Former Employee - Anonymous Employee in Pasadena, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Russ Reid full-time (More than 3 years)

    Pros

    The few decent people left at the agency.

    Cons

    There is no future in the fundraising world for a full-service agency, especially one located in LA where overhead is so high.

    The coming years will be marked by a constant decline in revenue and reduction of staff until it eventually dies. Success will be measured by the amount of ground lost rather than the ground gained. At this point it's a matter of limiting the hemorrhaging.

    Working there is increasingly stressful as teams get smaller and smaller. And job security is non-existent

    The future is bleak for RR and its peers. Giving behaviors are changing. Clients results are down in traditional channels, which results in more and more turnover year-over-year.

    Avoid at all costs, as this will be a joyless place to work until it inevitably goes under. Plus it's led by incredibly deceitful people, who embody untrustworthiness.


  7. Helpful (3)

    "A mix of wonderful and not."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pasadena, CA
    Former Employee - Anonymous Employee in Pasadena, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Russ Reid (More than 3 years)

    Pros

    You co-workers, the people in the grind who are getting it done day-to-day, are amazing. It's cool to see results measured in lives saved and transformed.

    Cons

    Upper management can seem a bit lost. There are some brilliant people in their ranks, but overall there's an underlying fear of the new or different.

    Advice to Management

    Let your best and brightest rise to the top, both in management and in the ranks. You're losing too many smart people. The politics are a bit out of hand.


  8. Helpful (4)

    "Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Los Angeles, CA
    Current Employee - Supervisor in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Russ Reid full-time (More than 3 years)

    Pros

    Working to change the world and the people in it for the better

    Cons

    Higher ups demand changes with no real implementation plan in place. Many people have left the company and vacancies aren't being filled. Culture has change drastically for the worse

    Advice to Management

    Listen to people who do the work. They know what changes can work and what won't


  9. Helpful (4)

    "Agency is a dead end"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pasadena, CA
    Former Employee - Anonymous Employee in Pasadena, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Russ Reid full-time (More than a year)

    Pros

    Worked with some great people. Everyone except management and above were nice to work with.

    Cons

    Depending on your supervisor and department, you could be stuck working long hours and there is no overtime pay here if you have to work on the weekends or holidays. Half day Fridays in the summertime are not really a perk either. The agency makes you work an extra hour Monday through Thursday so you can leave by 1:30pm on Friday. "Summer hours" are the same hours as any other work week. You don't work less in the summertime, the hours are just shifted around and added to the other 4 work days. Very misleading.

    Not a lot of growth opportunity at this agency unless you're part of the club or you have a great supervisor and they take it upon themselves to mentor their employees. Russ Reid doesn't believe in any form of mentorship so if you're young and talented, but your supervisor doesn't want to mentor you or help you grow, then you're out of luck. Your best plan is to stay for 1-2 years max, learn what you can and leave for a better job. Don't get comfortable as many longtime employees do. This place is a dead end and if you stay 5+ years, you're only going to acquire obsolete "skills" that will not translate well outside of Russ Reid. Aside from no growth, there is a huge disconnect between the employees that do most of the work and those that supervise. A lot of supervisors and management just sit in meetings all day and rake in a six figure salary, while coordinators run around getting everything done and make pennies. Behind the scenes, Russ Reid treats their employees terribly. They see every employee as disposable, but they'll keep repeating the same bs about how much they value everyone. Complaints about management are ignored or employees receive responses along the lines of "oh that's just how he/she is." The agency should take the complaint of any misconduct seriously instead of brushing it off just because that manager has been with the agency for decades.

    Advice to Management

    Get a clue and stop being so lazy and out of touch. CEO: I'm not sure what you're really doing, but good leadership starts from the top. Get more involved and set an example for all the other lazy managers.


  10. Helpful (1)

    "I am glad I am no longer working here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Pasadena, CA
    Former Contractor - Anonymous Contractor in Pasadena, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Russ Reid as a contractor (More than a year)

    Pros

    Casual work environment.
    Most of the non-VPs are very nice and great to work with.
    Summer Fridays are nice but would be better if you could just take the entire day.
    I was on a contract so I was done with the place at the end of it.

    Cons

    Open-Office floor plan blows. Work area is LOUD and personal work space is smaller than university library cubbies. WTF?
    Management is WAY out of touch and many of them are RUDE.
    Pay is terrible and the benefits do not make up for it.
    There is no way to move up here.

    Advice to Management

    #1 there should be WAY less of you ... seriously wtf do all of you do?
    #2 Pay for parking for people coming to interview. I should have taken it as a HUGE red flag that you do not.
    #3 You work for non profits ... act like it.


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