Russ Reid Reviews in Los Angeles, CA | Glassdoor

Russ Reid Los Angeles Reviews

Updated September 20, 2017
7 reviews

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Los Angeles, CA Area

1.0
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Russ Reid President and CEO Alan Hall
Alan Hall
4 Ratings

7 Employee Reviews

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Pros
  • Great company, great people to work with (in 9 reviews)

  • Good culture and work/life balance (in 5 reviews)

Cons
  • Zero stability, low pay, chaotic working environments, unrealistic expectations for those who do stick around or aren't laid off (in 6 reviews)

  • Some highly qualified people were passed by for promotions due to office politics (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "The end of RR is near"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pasadena, CA
    Current Employee - Anonymous Employee in Pasadena, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Russ Reid full-time (More than 8 years)

    Pros

    Many amazing, pleasant and interesting people from all walks of life that you will meet. Some departments are close knit, fun and promote a positive culture despite the chaotic culture that envelops the entire agency.

    Cons

    Bumbling senior management always forces a new, futile initiative that is absolutely a detriment to the culture and morale of its talent. The initiatives this year: seek the help of a process improvement group who never fully understood what RR is all about, merge with a failing, micro managing culture of a sister agency and with the recommendation of the process improvement group, adopt all of the failing company’s business practices by cutting corners and running processes on the cheap and calling it a technological advancement. There is a reason why merging agency has been failing for years!!!!

    Weak Account Management teams all around. They mostly know nothing and leave it up to the Production teams to fix their messes.

    Clicky production teams that can be difficult to work with because they look down on Account Management. They think they know it all.

    Advice to Management

    Stop with all the initiatives already, it’s very frustrating and annoying.

    Progress into the future can be achieved without the idiotic initiatives and the merger with a company who hasn’t turned a profit in years.

    Production has never been the problem so stop trying to “fix” what’s not broken.

    Bite the bullet and actually pay to hire experienced Account Managers instead of hiring straight out of college entitled kids who know absolutely nothing about fundraising in an agency atmosphere.


  2. Helpful (1)

    "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Pasadena, CA
    Former Employee - Account Executive in Pasadena, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Russ Reid full-time

    Pros

    They have a good mission and some of the people are fantastic.

    Cons

    This is literally the worst place I have ever worked. Don't do what I did and try to give them the benefit of the doubt, read the rest of the reviews and take them into full consideration before accepting an offer. Management treats employees awful, yelling, talking down, trying to make you feel small. There are very few opportunities for growth, they under pay, there is a TON of work, with zero perks (except wine, if you like wine on the job and thats the minimum you require, this is a great place to be).

    Advice to Management

    Listen to the employees that leave. Stop promoting people that are cheap and milking them for all they are worth.

  3. Helpful (8)

    "The Writing's on the Wall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pasadena, CA
    Former Employee - Anonymous Employee in Pasadena, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Russ Reid full-time (More than 3 years)

    Pros

    The few decent people left at the agency.

    Cons

    There is no future in the fundraising world for a full-service agency, especially one located in LA where overhead is so high.

    The coming years will be marked by a constant decline in revenue and reduction of staff until it eventually dies. Success will be measured by the amount of ground lost rather than the ground gained. At this point it's a matter of limiting the hemorrhaging.

    Working there is increasingly stressful as teams get smaller and smaller. And job security is non-existent

    The future is bleak for RR and its peers. Giving behaviors are changing. Clients results are down in traditional channels, which results in more and more turnover year-over-year.

    Avoid at all costs, as this will be a joyless place to work until it inevitably goes under. Plus it's led by incredibly deceitful people, who embody untrustworthiness.


  4. Helpful (5)

    "Agency is a dead end"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pasadena, CA
    Former Employee - Anonymous Employee in Pasadena, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Russ Reid full-time (More than a year)

    Pros

    Worked with some great people. Everyone except management and above were nice to work with.

    Cons

    Depending on your supervisor and department, you could be stuck working long hours and there is no overtime pay here if you have to work on the weekends or holidays. Half day Fridays in the summertime are not really a perk either. The agency makes you work an extra hour Monday through Thursday so you can leave by 1:30pm on Friday. "Summer hours" are the same hours as any other work week. You don't work less in the summertime, the hours are just shifted around and added to the other 4 work days. Very misleading.

    Not a lot of growth opportunity at this agency unless you're part of the club or you have a great supervisor and they take it upon themselves to mentor their employees. Russ Reid doesn't believe in any form of mentorship so if you're young and talented, but your supervisor doesn't want to mentor you or help you grow, then you're out of luck. Your best plan is to stay for 1-2 years max, learn what you can and leave for a better job. Don't get comfortable as many longtime employees do. This place is a dead end and if you stay 5+ years, you're only going to acquire obsolete "skills" that will not translate well outside of Russ Reid. Aside from no growth, there is a huge disconnect between the employees that do most of the work and those that supervise. A lot of supervisors and management just sit in meetings all day and rake in a six figure salary, while coordinators run around getting everything done and make pennies. Behind the scenes, Russ Reid treats their employees terribly. They see every employee as disposable, but they'll keep repeating the same bs about how much they value everyone. Complaints about management are ignored or employees receive responses along the lines of "oh that's just how he/she is." The agency should take the complaint of any misconduct seriously instead of brushing it off just because that manager has been with the agency for decades.

    Advice to Management

    Get a clue and stop being so lazy and out of touch. CEO: I'm not sure what you're really doing, but good leadership starts from the top. Get more involved and set an example for all the other lazy managers.


  5. Helpful (1)

    "I am glad I am no longer working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Pasadena, CA
    Former Contractor - Anonymous Contractor in Pasadena, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Russ Reid as a contractor (More than a year)

    Pros

    Casual work environment.
    Most of the non-VPs are very nice and great to work with.
    Summer Fridays are nice but would be better if you could just take the entire day.
    I was on a contract so I was done with the place at the end of it.

    Cons

    Open-Office floor plan blows. Work area is LOUD and personal work space is smaller than university library cubbies. WTF?
    Management is WAY out of touch and many of them are RUDE.
    Pay is terrible and the benefits do not make up for it.
    There is no way to move up here.

    Advice to Management

    #1 there should be WAY less of you ... seriously wtf do all of you do?
    #2 Pay for parking for people coming to interview. I should have taken it as a HUGE red flag that you do not.
    #3 You work for non profits ... act like it.


  6. Helpful (14)

    "Dysfunctional and horribly managed agency."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pasadena, CA
    Current Employee - Anonymous Employee in Pasadena, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Russ Reid full-time (More than 3 years)

    Pros

    Working with nonprofits who want to change the world. There are also pockets of great people you'll meet and make lasting friendships with.

    Cons

    For an agency that services nonprofits, Russ Reid is dysfunctional, heartless and unethical. Steer clear of this shady, horribly managed agency that specializes in a dying medium. Russ Reid is old school and way behind on latest trends. This agency just can't seem to catch up. Ever. Russ Reid innovates at a snail's pace because the same geriatric higher ups are still calling all the same geriatric shots. Don't let their whole spiel of "50+ years experience in nonprofits" fool you. They may have 50+ years, but they have nothing to show for all those years. It's such a circus here and every SVP, VP and SP wants to be the ring leader, but none of them know what they're doing or have the slightest idea how to lead.

    The higher ups are a clique of very insecure and complacent slackers who just don't care and are waiting it out for retirement. Major inappropriate behavior from supervisors are ignored when brought to the attention of HR or management. As a result, we've seen coworkers left to struggle and suffer under bad conditions created by their bosses. Employees are also too afraid to speak up because those who have were quickly laid off. Those that keep quiet can keep their jobs...for now, but they are taken advantage of in the worst way then kicked to the curb when their time is up.

    We are also seeing upper management leave for several offsite or closed door meetings to discuss the status of the agency. After these meetings, management come back and lie to their employees about there not being any massive layoffs anytime soon. However, when these massive layoffs do happen, they are handled horribly and unprofessionally by management and HR.

    Since the right people are not in the right roles, there is a ton of insecurity, paranoia and backstabbing especially within the higher up clans. Russ Reid used to be about helping nonprofits, but the only thing that matters now is the bottom line. The agency doesn't care about their employees and this place is incredibly cheap. If they find out you have another talent, they'll exploit that and fudge it so you end up doing your normal tasks plus another job without compensating you. They follow this up by promising to invest time and money to grow their employees. Only the select "favorites" will ever get the growth they want.

    Advice to Management

    Really consider cleaning house now within your dozens and dozens of SVPs, VPs, Executives etc. (It seems like everyone and their mother's cousin is an SVP or a VP at Russ Reid.) Stop laying off employees that actually do the work just so you can keep your own cushy jobs. Trying to create efficiency also applies to upper management. You'll be amazed at how much better the agency will run when you hire the right people for upper management as well. If the higher ups are calling all the shots, but they're all idiots, then you're attempts at efficiency are pointless until you clean house.

    Think about providing adequate training for ALL employees, not just the select "favorites". Don't just throw your employees into a position without support and then stand by like idiots as you watch them drown then get rid of them once you've burned them out.


  7. Helpful (2)

    "Shocked"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Coordinator in Pasadena, CA
    Former Employee - Operations Coordinator in Pasadena, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Helping the homeless find food and shelter during the holidays.

    Cons

    Too many politics. Many people that work there are related or referred. Poor training. I had my Employee Orientation after 2 months.

    Advice to Management

    No checks and balances on job performance. More supervisor training and evaluation by subordinate is (when under fire) needed. Unprofessional treatment of co-workers provide a stressful and hostile environment.


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