Russ Reid Reviews in Los Angeles, CA | Glassdoor

Russ Reid Los Angeles Reviews

Updated March 28, 2017
12 reviews

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Los Angeles, CA Area

3.0
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Russ Reid President and CEO Alan Hall
Alan Hall
3 Ratings

12 Employee Reviews

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Pros
Cons
  • Upper management can seem a bit lost (in 6 reviews)

  • very low pay (much, much lower than average in LA area) (in 5 reviews)

More Pros and Cons

  1. Helpful (1)

    "A great place to work for most"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pasadena, CA
    Former Employee - Anonymous Employee in Pasadena, CA
    Recommends

    I worked at Russ Reid full-time (More than 10 years)

    Pros

    Really cares deeply about the success of the client
    Great sense of camaraderie at most levels
    Work with genuinely kind and caring people
    Truly wonderful feeling knowing that your hard work benefits the great work that clients do

    Cons

    Senior decision making is opaque
    Can feel like just waiting for the next shoe to drop
    office politics at the higher levels can be paralyzing


  2. Helpful (3)

    "Chaotic Management"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Pasadena, CA
    Former Employee - Anonymous Employee in Pasadena, CA

    I worked at Russ Reid (Less than a year)

    Pros

    The company is helping nonprofits, which is a great thing.

    Cons

    The management style was chaotic at best. The IT department was draconian. Rude.


  3. Helpful (3)

    "A mix of wonderful and not."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pasadena, CA
    Former Employee - Anonymous Employee in Pasadena, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Russ Reid (More than 3 years)

    Pros

    You co-workers, the people in the grind who are getting it done day-to-day, are amazing. It's cool to see results measured in lives saved and transformed.

    Cons

    Upper management can seem a bit lost. There are some brilliant people in their ranks, but overall there's an underlying fear of the new or different.

    Advice to Management

    Let your best and brightest rise to the top, both in management and in the ranks. You're losing too many smart people. The politics are a bit out of hand.


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  5. Helpful (4)

    "Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Los Angeles, CA
    Current Employee - Supervisor in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Russ Reid full-time (More than 3 years)

    Pros

    Working to change the world and the people in it for the better

    Cons

    Higher ups demand changes with no real implementation plan in place. Many people have left the company and vacancies aren't being filled. Culture has change drastically for the worse

    Advice to Management

    Listen to people who do the work. They know what changes can work and what won't


  6. Helpful (2)

    "Mostly wonderful folks, but the agency may be in trouble"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Coordinator in Pasadena, CA
    Former Employee - Account Coordinator in Pasadena, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Russ Reid full-time (Less than a year)

    Pros

    Important work: Most clients are stellar charities who do cool work.
    Kind staff: Most folks beneath director level are getting paid below the industry standard for their job titles and / or experience. This is mostly because the work is "feel-good." so it attracts delightful people. I personally adored my team and my manager.
    Ethics: I was never asked to do something outside of my ethical comfort zone. All of our ads and deliverables are non-offensive.
    Relaxed Atmosphere: The workloads are heavy, so there is plenty of work-related stress, but the dress code and general 'feel' of the office are low-key. Relaxed attitudes about food and alcohol in the office.

    Cons

    Out of Touch Within Agency: The upper echelons do not seem to have a good gauge on the daily morale and goings-on of the lower-level folks. This results in some unpopular policies.
    Pay: As noted, RR pays well below the industry standard.
    Specific Experience: Charities are risk-averse, so we don't get to do anything truly groundbreaking. RR is behind on the digital front, because nonprofits lean into print for their older demos.

    Advice to Management

    --Work harder to ensure your employees that surveys are truly anonymous (and stop sending out summative emails outlining which departments haven't completed it). This will give you more useful feedback.
    --Little things can be done to hold on to your young folks: check-in more frequently about workloads. Don't have loud parties in the shared workspace while the lower-level folks are still working hard. Don't turn off the A/C after 5p, while some folks are still working late. Distribute salaries more evenly. Provide more opportunities for ACs / AEs to explore other skils they want to develop, AND ensure that their workload allows time for exploration.


  7. "Standard job, nothing too exciting"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Intern in Pasadena, CA
    Former Intern - Intern in Pasadena, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Russ Reid as an intern (More than a year)

    Pros

    Easy tasks, doing good work for the community

    Cons

    Easy tasks are also very boring and repetitive

    Advice to Management

    Cut some of the fat, update IT


  8. Helpful (1)

    "God-speak and highly emotional female managers not for me."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Coordinator in Pasadena, CA
    Former Employee - Operations Coordinator in Pasadena, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Russ Reid full-time (More than a year)

    Pros

    Summer Fridays, contributing to work that makes a difference in the world, some really great people.
    Appreciation for the amount of amazing work that goes into what many of us consider "junk mail".

    Cons

    Too much religious overtone for me.
    Female managers at the highest level bursting into tears to diffuse situations.

    Advice to Management

    Make sure employees understand the diff between being religious and stuffing the religion down the throats of those who may be offended by it.


  9. "Great place to learn and grow"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in Pasadena, CA
    Current Employee - Senior Account Executive in Pasadena, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Russ Reid full-time (More than a year)

    Pros

    Great place to learn, grow and gain experience.

    Cons

    Long hours and low pay.


  10. "Good for someone wanting into direct mail marketing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Billing Analyst in Pasadena, CA
    Former Employee - Billing Analyst in Pasadena, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Russ Reid full-time (More than 3 years)

    Pros

    Size of company what they do for non-profit organizations

    Cons

    No movement, very hard to move into another position when most people have been with the company for 15 or more years. Making job growth hard.

    Advice to Management

    Expand roles and more flexible with pay


  11. Helpful (3)

    "Glad to be gone"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Pasadena, CA
    Former Employee - Account Manager in Pasadena, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Russ Reid full-time

    Pros

    There are a lot of smart and enthusiastic people working here. I worked with some wonderful clients while I was here. I had some fun times at Russ Reid and felt good about the work that I did. Their Commitment to Coworkers standard for employee behavior is refreshing and actually used by many. Company events are great, and so are the summer hours. There are many opportunities for professional development.

    Cons

    The pay is abysmal for a job that consumes your life. The line that is given you is that since the clients are non-profits, they can't pay more, but after looking into other agencies that serve nonprofits, I learned how untrue that is.

    Russ Reid is behind the curve when it comes to the digital space and is slow to embrace new technology and new ideas.

    There are layoffs every couple of years. Employee morale tends to be low and you will often find women crying in the stairwell or restroom.

    I hated dealing with the office politics at Russ Reid. It is common knowledge that they are slow to promote their employees.


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