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Ruth's Chris Steak House

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Ruth's Chris Steak House

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Ruth's Chris Steak House Reviews

Updated May 17, 2022

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Found 852 of over 872 reviews

3.9
65%
Recommend to a Friend
62%
Approve of CEO
Ruth's Chris Steak House Chief Executive Officer and Chairman  Michael P. O'Donnell
Michael P. O'Donnell
220 Ratings

Top Review Highlights by Sentiment

Pros
  • "If you can work mostly nights and avoid getting all the tourist you can make good money.(in 77 reviews)
  • "$12/hr is a great pay if you are a favorite who gets scheduled as much as possible.(in 50 reviews)
  • "great people to work with(in 37 reviews)
  • "Amazing food and friendly staff(in 32 reviews)
  • "Great benefits for health and retirement.(in 30 reviews)
Cons
  • "Must be available on holidays and weekends, hard to switch schedules with coworkers, management is poor(in 61 reviews)
  • "Long hours and never have holidays off(in 33 reviews)
  • "Managers have their favorites that have been around since dirt, new people work the hardest make the least.(in 26 reviews)
  • "Work every single holiday.(in 17 reviews)
  • "BLATANT favoritism and decisions not based on measurable job performance(in 12 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Ruth's Chris Steak House and is not affected by filters.

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  1. 5.0
    Current Employee, more than 3 years

    Great location!

    May 17, 2022 - Server in Gaithersburg, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great General Manager. A close knit team.

    Cons

    An interfering Regional Manager who constantly meddled and made a great job miserable.

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  2. 4.0
    Former Employee, more than 1 year

    Pay only good for servers

    May 17, 2022 - Host in West Palm Beach, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Short hours. Nice staff. Guests were really nice. Easy work.

    Cons

    Lists of phrases you must and cannot say. Long training. Pay only good for servers, and can’t just start as a server even with experience. Can get really busy, I’m talking 1000 head count. Good company just a little Abercrombie & fitch, had all the other races in the boh.

    1 person found this review helpful
  3. 4.0
    Former Employee, more than 1 year

    {}

    May 16, 2022 - Prep/Line Cook in Alpharetta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Original Owners "Anyone can do any job" attitude

    Cons

    Typical restaurant business downsides are amplified and precision tuned for profits I.E.: Under staffing, price hikes and overload of takeout orders .

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  4. 5.0
    Current Employee, more than 5 years

    Great company to grow with

    Apr 25, 2022 - Executive Chef in Pasadena, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Industry leading standards. You build the work environment. Great opportunity for growth individually. Great food. Deeply rooted brand across the Us and neighboring countries

    Cons

    Leadership from corporate levels is lacking. You can feel the weight of daily decisions being made. Communication tho constant can be misguided and mute tone at times. Corporate machines expected to create top end results.

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  5. 4.0
    Former Employee, more than 8 years

    Corporate is better than franchise

    May 16, 2022 - Bartender, Server in King of Prussia, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great hours while in school

    Cons

    Variation between locations and owners, bad managers can make work miserable

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  6. 3.0
    Former Employee, more than 8 years

    Good Restaurant Ruined by Corporate Level Management

    Apr 21, 2022 - Server in Princeton, NJ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Relatively High tips/check average Mostly Short shifts

    Cons

    Worked here from 2010 to 2020. When the RVP changed in 2017 the entire management team jumped ship and for good reason. She started her tenure by hiring two incompetent exec. chefs, and promoting an assistant from another restaurant to GM. None of these moves were good for the restaurant, as the GM was in over his head, and the kitchen resembled a Gordon Ramsay Nightmare. What followed were a string of senseless changes that only made the waitstaff's job more annoying and the kitchen less consistent. She sent prep cooks home at 3PM (while not actually present in our restaurant) on Mother's day and the store lost an entire star on yelp--in one day. When I started more than half the staff were original hires; now there are almost none of them left.

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    1 person found this review helpful
  7. 5.0
    Current Employee

    I don’t have anything to say

    May 11, 2022 - Server 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun place to work at

    Cons

    I don’t have anything to say

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  8. 1.0
    Current Employee, more than 8 years

    Terrible Corporate Micro Management

    May 7, 2022 - General Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    None…there is none period…look elsewhere.

    Cons

    RVPs will micro manage you from top to bottom. If you want to give a cook a $0.50 raise it has to be approved from corporate. If you try and do anything for “Your” store you will be reprimanded and in some cases fired. Be careful if you work for a lady named Doranne Hughs. She will make your work life hell. You will work 6-7 days a week with no compensation or help. You will never be given a raise…GMs have worked there for 10 plus years and never received a raise or review. Think again if you want to work for this company…things were better before Doranne Hughs was involved.

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  9. 4.0
    Former Employee, more than 1 year

    Job

    May 5, 2022 - Server in Huntsville, AL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You can make good money without thinking too much about the job.

    Cons

    Management team is terrible, coworkers does not want to work as team, work every holidays, Restaurant open 365/year.

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  10. 2.0
    Former Employee, less than 1 year

    Great people to work with, poor management

    May 16, 2022 - Hostess/Server Assistant in Nashville, TN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The hours are relatively good and the people there are fun to work with.

    Cons

    New management at the Nashville location does not care at all about the well-being of their employees. This location is poorly organized and run.

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Viewing 1 - 10 of 852 Reviews

Ruth's Chris Steak House Reviews FAQs

Ruth's Chris Steak House has an overall rating of 3.9 out of 5, based on over 872 reviews left anonymously by employees. 65% of employees would recommend working at Ruth's Chris Steak House to a friend and 60% have a positive outlook for the business. This rating has improved by 2% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Ruth's Chris Steak House employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Ruth's Chris Steak House. This rating has improved by 5% over the last 12 months.

65% of Ruth's Chris Steak House employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Ruth's Chris Steak House 3.3 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Ruth's Chris Steak House to be career development, coworkers, compensation and the cons to be culture, management, benefits.

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