Ruth's Chris Steak House Reviews

Updated May 12, 2021

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3.8
69%
Recommend to a Friend
66%
Approve of CEO
Ruth's Chris Steak House Chief Executive Officer and Chairman  Michael P. O'Donnell
Michael P. O'Donnell
138 Ratings
Pros
  • "Pretty good money, and good with my school schedule(in 31 reviews)

  • "Great pay, yummy food and friendly staff(in 27 reviews)

  • Cons
  • "we all have to work all holidays(in 47 reviews)

  • "Hated working long hours on holidays(in 19 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 5 years

      Happy where I work

      Apr 29, 2021 - Server/Waiter in Alpharetta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Awesome team work - Easy work - The management at my location is very understanding to one's needs.

      Cons

      -Inconsistent pay (obviously since we work for tips) -Working on holidays

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    2. 4.0
      Former Employee

      Decent Company

      May 5, 2021 - Restaurant Manager in Greensboro, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      competitive pay, full benefits, good training program, company takes good care of employees when traveling

      Cons

      long shifts, open every holiday, can become a toxic/stressful environment

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    3. 3.0
      Current Employee

      Hard work and no pay

      May 3, 2021 - Server Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Shift meal is ok sometimes...

      Cons

      A lot of heavy lifting. The company doesn’t pay you anything (2.13/hr), credit card tips pay your wage. The amount of server assistants working reduces earnings and they tend to overstaff. Servers think they own you and will complain if they have to work harder than usual. Servers commonly underreport cash tips, decreasing your earnings. Countless duties, a lot of them I’ve never seen FOH do. The same horrible songs play over and over. The stingiest discount policy I’ve ever seen in a restaurant; 6month waiting period Food runners shouldn’t receive credit card tips, that position should be hourly.

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      1 person found this review helpful
    4. 5.0
      Former Employee

      Great Place to Work

      Apr 29, 2021 - Human Resources in Hartford, CT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great money as well as easy menu. My location was only open for dinner, so I was able to work another job during the day.

      Cons

      The people there had been there for a while, and they were very much stuck in their old ways of doing things.

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    5. 3.0
      Current Employee, more than 1 year

      High school

      May 12, 2021 - Server in Myrtle Beach, SC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some times you get good tips but after 9pm it becomes a zero tip clientele

      Cons

      High school drama, always open every day,

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    6. 5.0
      Former Employee, more than 5 years

      Excellent place to work and the tips were great if you know how to take care of people

      Apr 24, 2021 - Server/Waiter in Coral Gables, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great money, work life balance, management, ability to move up in company if you want

      Cons

      Working holidays always sucks, but that is the nature of the business.

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    7. 4.0
      Current Employee

      Good company

      Apr 27, 2021 - Executive Chef in Hopewell, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good schedule and easy to follow structure

      Cons

      If you love cooking, not the place for you, boring mediocre food with good steaks

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    8. 2.0
      Current Employee, less than 1 year

      Don’t even bother at this specific Ruth’s Chris

      Jan 26, 2021 - Anonymous Employee in Charlotte, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Most coworkers are super nice and friendly, even thought favoritism shows sometimes and I guess having 50% off Managers are really nice at first until you can’t work every single day because they’re understaff but no wonder they are understaff to be honest

      Cons

      Managers are immature, disrespectful and rude and have a big favoritism that they do not care to show Be careful getting sick because they do not care about that or getting others sick And the racism and sexism there is so backhanded but obvious it’s disgusting

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      1 person found this review helpful
    9. 4.0
      Current Employee

      Solid Job

      Apr 26, 2021 - Key Lead in Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It is a very Flexibly job

      Cons

      The sifts can be long hours

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    10. 2.0
      Former Employee

      Great Co-Workers

      May 4, 2021 - Server 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing diverse co-workers that went above and beyond to take care of their guests. Would have been a great and positive work environment if support, direction & educational training was actually done.

      Cons

      Lack of consistent managerial staff.

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