Ryan, LLC Reviews | Glassdoor

Ryan, LLC Reviews

Updated July 8, 2017
58 reviews

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58 Employee Reviews

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Pros
  • Ryan has a flexible work environment that allows it's employees to create a customized approach to work life balance (in 93 reviews)

  • We have excellent compensation & benefits, with a very flexible work environment (in 75 reviews)

Cons
  • Even the team is working towards bringing more policies in terms of Work life balance but there seems to be some thing that need in this front (in 21 reviews)

  • bonus structure not transparent enough, too many small teams compete with each other (in 20 reviews)

More Pros and Cons

  1. Helpful (1)

    "Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Dallas, TX
    Current Employee - Senior Consultant in Dallas, TX
    Doesn't Recommend
    No opinion of CEO

    Pros

    Work life balance initiative allows you to work from home on a flexible schedule. Bonus compensation can be very good if you're assigned to the right projects. Young company with room to grow.

    Cons

    Work life balance is at the discretion of the managers. Some managers are not willing to give their employees this freedom. HR has not done a good job of ensuring managers are allowing employees to utilize flex-time. If you get stuck on a team with small revenue projects, you won't be compensated like some of your peers. The small revenue projects may take the same amount of time and effort, but you will not be compensated/recognized accordingly. Management does not respect staff level consultants. Principal group consists of a lot of new-money, and many lack tactfulness and class.

    Advice to Management

    Get over yourselves. You're not God's gifts.


  2. "OK"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Houston, TX
    Former Employee - Consultant in Houston, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Results only work environment is wonderful.

    Cons

    They fire easily. Throw good people away who do not reach their benchmark. Managers promote their favorites.

    Advice to Management

    There's more to a good employee than just a benchmark.

  3. Helpful (1)

    "Some very strong pros, and very strong cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant in San Francisco, CA
    Former Employee - Senior Consultant in San Francisco, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    myRyan, in theory, makes for a great work life balance - In practice the results can differ. I personally found myRyan to be great. It tries to measure employees against productivity goals and targets instead of 'face time' and hours worked. I absolutely believe this is a great idea that, with some refinement, will be Ryan's biggest selling point.
    Results oriented organization
    Potentential for good bonuses if they can measure your contribution correctly - My position was non-standard Ryan position that made it very hard to measure my contribution to projects. As such, my bonuses were initially non-existent. My principal (who is no longer there) managed to get some changes made and they were better, but still not comparable to what people 'below' me were getting
    Impressive client list
    Good plans for the future

    Cons

    Terrible hardware/IT/Laptops - Not entirely the IT staff's fault. Their IT was very cordial and as responsive as they could be with what they were given (not very much at all). They were stretched too thin. Most 'new' Ryan laptops were refurbs from Dell.
    Difficult to request software/purchases that are necessary or for productivity - Dollars are pinched tightly here, sometimes within reason, sometimes to an infuriating extent. PO/Purchase requests can take weeks to get approved or looked at.
    Some of the most mundane decisions (any purchase of any price, for instance) will work their way up to the CEO/Owner for final approval. This really slows things down.
    With the exception of a few really great upper managers, the rank and file spend a lot of time rolling their eyes.
    Thinking outside the box isn't recommended
    Pay can be very competitive, depending on experience, hiring manager, and position.

    Advice to Management

    You lose a lot of good people frequently to your competitors and elsewhere. myRyan is a great start at making your employees happier but the daily hoops that must be jumped through are a struggle. A lot of the rank and file do not have a lot of confidence in their leadership due to the amount of politics that are involved.


  4. "Had high expectations in the beginning..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ryan, LLC full-time

    Pros

    Work-life flexibility is excellent. The staff (ie- not management) is filled with great personalities that mesh well together.

    Cons

    Management is constantly playing favorites - this ultimately determines which projects your work on and when you will be promoted (if you're lucky enough)

    Advice to Management

    Start taking a closer look at your management, not just the revenue they bring in. There are managers who have ZERO interpersonal skills in the firm and this is contributing to employee attrition.


  5. Helpful (2)

    "OK place to work. Micro management seems to be the theme."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant, Property Tax in Dallas, TX
    Current Employee - Senior Consultant, Property Tax in Dallas, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Ryan, LLC full-time (More than 3 years)

    Pros

    "My Ryan" allows workers to work from home which leads to employee retention. The CEO is a very smart man who built the company from the ground up.

    Cons

    The salaries are low and the medical benefits are pretty bad compared to the rest of corporate America. Ryan is micromanaged to the lowest level and there are numerous inefficient corporate processes that divert attention away from actual productivity.

    Advice to Management

    Focus on bottom line results, not political agendas. You can't retain talent unless you promote producers.


  6. Helpful (3)

    "Poor Benefits, self serving, good flexibility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Los Angeles, CA
    Current Employee - Consultant in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ryan, LLC full-time (More than 3 years)

    Pros

    Flexible work schedule, thats about it...

    Cons

    401k horrible, insurance expensive, ability for advancement lacking

    Advice to Management

    Stop being so self indulgent and try to think about your employees


  7. "Must have an advocate to get anywhere. Company culture eroding."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Ryan, LLC full-time (More than 3 years)

    Pros

    Senior leadership is fine. Company growth presents ample opportunity for career growth if you have someone to advocate for you. Atmosphere is friendly and generally helpful. Great place to enter from another company. Company is awesome to work for if you only stay 2-3 years. Workplace flexibility is unmatched.

    Cons

    Middle management is based entirely on revenue with no thought to leadership or management ability. Hence, if they bring clients with them when they come, are able to sell effectively, or get fed by a Principal, they will generally be considered successful even if they are extremely poor at actually managing. If you don't have an advocate (i.e. a manager or Principal who is interested in seeing you progress), nothing you do will make a difference. Managers / Principals are generally too busy pursuing sales leads to take an interest in your career, which obviously compounds the previous problem.

    The poorer managers are also perfectly willing to accept mediocrity: poor performers are accepted, nurtured, and praised when they do well while star performers are expected to be stars and pick up the slack. This is a relatively new phenomenon (within the past 2 years) and is why I say the culture is eroding. When I started, mediocrity was not tolerated.

    The firm does not care about education beyond the required accounting hours that they want you to have as a Consultant; an MBA is useless here due to the aforementioned reason.

    Unless you come in as a manager or have an advocate you will never make manager (Team Leader) here. Having an advocate is the key to success here.

    With a few notable exceptions, the Principal group is wholly consumed with itself.

    Advice to Management

    Keep the good managers, fire the rest. You should know who they are, most of the employees probably do. If you want more sales, hire more BD's. Your managers should be there to manage. Your revenue would increase if engagements and employees were managed and motivated appropriately.

    On that note, some of the things you seem to think motivate us actually don't. When you sign an engagement that in no way affects my team, I don't care. Principals and the relevant engagement teams benefit from those engagements, not me. I don't need the informative email. The amount of interest I have in that engagement and the amount of interest you have in my personal stock portfolio gaining 3% is roughly equal.

    If you want to motivate your employees, find out what they want as individuals and then give it to them. I can tell you right now what would motivate each member of my team and about half the members of other teams in my office; I feel quite confident that their managers couldn't and don't care anyway.

    Finally, you rest your laurels on myRyan and workplace flexibility. It's great, don't misunderstand; it's just not the only thing most employees are concerned with. You seem to have the attitude that since we have myRyan your job is complete and no one will even dream of leaving, which is clearly not the case. By all means keep it and be proud of it, but don't think it gets you off the hook for motivating your employees. Employee motivation is a job for the managers who have (or should have) one-on-one professional working relationships with their employees. Give your managers training on how to motivate their employees and measure them on their success. Rather than using their teambuilding budget for dinners and cirque shows, encourage them to use it on Myers-Briggs or Strengths Finder. Or better yet, let them do the cirque shows and you pay for their Strengths Finder.

  8. "Ok Place to Start Your Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Houston, TX
    Current Employee - Consultant in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Ryan, LLC full-time (More than a year)

    Pros

    Can set your own work hours if your manager approves. Flexible vacation time

    Cons

    You are expected to work until the job is done, which can vary depending on the project. You do not get a set amount of PTO. You can utilize "myryan" if your manager approves it. Apparently not too many managers approve it because no one is working from home. Basically if you don't have an emergency you will be in the office. Expect to be overworked and overwhelmed.

    Bonuses are few in between and expect to be work for a year and a half before you will see a bonus. Depending on your projects bonuses may not be too rewarding and not every project will get you a bonus. Most likely there will be several dead end projects.

    There is no training aside from the one week technical training that is irrelevant. Other than that hopefully someone on your team is good at helping you learn the job. Don't expect a warm welcome because majority of people will not even speak. The atmosphere can be strange. A lot of people are walking around pretending to be satisfied but are not happy with their current position. People are consistently quitting or getting fired, especially around promotion time. There is a lot of turnover, expect to have a newly staffed office every year.

    Advice to Management

    Check in with employees before they leave the firm. Make sure employees are knowledgeable about the bonus structure.


  9. Helpful (4)

    "Internal processes are choking the company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ryan, LLC full-time

    Pros

    The company is very customer centered and will do what is right by the customer. They also do a good public service by trying to limit tax burdens.

    Cons

    Generally speaking, mistakes are not tolerated well. When a mistake happens, the reaction is to create an internal process to make sure that the same/similar mistake does not happen again. The result is a mountain of interal processes and policies that take away decision-making ability. It also results in resources being mis-allocated to managing internal process instead of working on the business. The Chief of Staff spends most of her time creating this internal bureaucracy -- she also implements ineffective HR programs just for the sake of trying to win workplace awards (rather than HR programs that acutally help the business).

    Advice to Management

    Go through internal processes/policies one a time and strike the ones that don't help the business.


  10. Helpful (2)

    "Be weary if you are in a corporate support position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Ryan, LLC full-time (More than 3 years)

    Pros

    Global tax firm known for finding significant client savings

    Cons

    Limited work life balance, managers are not trusted to make business decisions, people are seen as a commodity. Senior leadership has no respect for corporate staff and treats them like "overhead".

    Advice to Management

    The support staff work very hard, but need more resources to do their job. Stop treating people as though they can be replaced!


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