Ryan, LLC Reviews | Glassdoor

Ryan, LLC Reviews

Updated August 17, 2017
544 reviews

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544 Employee Reviews

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Pros
  • Ryan has a flexible work environment that allows it's employees to create a customized approach to work life balance (in 96 reviews)

  • We have excellent compensation & benefits, with a very flexible work environment (in 76 reviews)

Cons
  • Even the team is working towards bringing more policies in terms of Work life balance but there seems to be some thing that need in this front (in 22 reviews)

  • bonus structure not transparent enough, too many small teams compete with each other (in 20 reviews)

More Pros and Cons

  1. Helpful (7)

    "Non appreciative company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Disapproves of CEO

    I worked at Ryan, LLC full-time (Less than a year)

    Pros

    Compensation is decent. Wellness incentives are promising

    Cons

    Top Management has no tolerance for mistakes. HR is non sympathetic. Benefits team is non responsive to issues. Annual meetings are dismal.

    Advice to Management

    Staff appropriately so employees can have more of a work/life balance. Short staff is burning out employees


  2. Helpful (16)

    "Carrots and sticks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    - Secure jobs for lazy, unmotivated professionals.
    - Excellent place to learn everything about indirect taxes.
    - You don't need a college degree to do well here. Just get a Principal/Director to protect you.
    - Work for a company that knows how to manipulate the "Best Place to Work" awards.
    - Don't question authorities or the processes and you will do well here.
    - Health insurance is good.

    Cons

    - MyRyan is a big selling point to potential employees. Beware, this is a huge SCAM. It is only applicable to a specific group and only if you are willing to brown nose.
    - Base pay is the one of the lowest in the industry.
    - Pay raise has been less than 3% for the last 3 years. To get more, you have to be promoted.
    - Bonus have been less than 5% in the last 3 years.

    Advice to Management

    - Moral is down. Listen to your front line. The camaraderie among the co-workers are very cohesive. Don't try to create drama among the different groups. We know what managements are trying to do.
    - Share the wealth. Stop dangling the carrots in front of us.

  3. Helpful (7)

    "Sale tax"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant, Sales and Use Tax in Los Angeles, CA
    Current Employee - Consultant, Sales and Use Tax in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Ryan, LLC full-time (More than a year)

    Pros

    I received a 3,000 bonus to start. It's in downtown Los Angeles easy accessible. Ryan pays for your parking and gym membership, but you never have time to go.

    Cons

    You work 15 hours plus daily including weekends, so no family time.
    Pay is below the standard 50k to start.
    Good old boy good old girl place.
    Demotivating place to work for.
    Management doesn't care, you have to brown nose.
    No good raises nor bonuses.
    Managements culture is pretty bad. Stay away from this place. If you can don't work here

    Advice to Management

    Pay more, make mandatory work 9 or less hours. Get rid of good old boy girl club


  4. Helpful (19)

    "The featured review for this company is obviously a plug created by their management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Washington, DC
    Former Employee - Consultant in Washington, DC
    Doesn't Recommend
    Neutral Outlook

    I worked at Ryan, LLC full-time (More than 3 years)

    Pros

    Ability to work at home. If you want to put in 10-12 hour days. 2 weeks vacation. But be prepared to be contacted via email or phone while you are on vacation. Always.

    Cons

    25 Highest Rated Companies for Vacation & Paid Time Off.....Deloitte and KPMG are there, Ryan is not. Meetings upon emails upon training videos and classes make it impossible to get in a groove on a daily basis. Consultants are treated like slave labor, and fat cat principals/owners make sure they get a piece of all the action at the expense of the hardest workers.

    Advice to Management

    Quit being narcissistic and wanting that clients fill out your monthly surveys. They are busy people and usually don't have time to tell you how great you think you are doing.


  5. Helpful (19)

    "Lacks Diversity, MyRyan is Not All What it's Suppose to Be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant in San Francisco, CA
    Former Employee - Senior Consultant in San Francisco, CA
    Doesn't Recommend
    Disapproves of CEO

    I worked at Ryan, LLC (More than a year)

    Pros

    Nice to telecommute and work remotely.

    Cons

    MyRyan Work-Life Balance does not serve all employees; lacks inclusiveness and diversity. Not a people oriented work place. Tax work is stressful and hours are long. Hard work gets you little recognition unless you're favored. Company doesn't do enough nor does management to ensure employees work is evenly distributed and ignore employee burn out. Turnover is constant unless you fix this ongoing problem.

    Advice to Management

    CEO self absorbed over recognition awards and how high the company ranks. God forbid if there is negative feedback. Makes an example of employees and drags you thru the mud if you don't conform. Forced attendance to these grandiose annual meetings is a waste of time and money. All Employees deserve respect and recognition not just the select few who get there crystal trophy and huge bonus displayed up on the screen. Make it equitable for everyone because we all contribute to the company.

    Ryan, LLC Response

    Dec 7, 2016 – Ryan, LLC

    Thank you for your comments. We are not sure what you mean by "inclusiveness and diversity." myRyan is designed to be implemented at the manager level. Not all groups and all people will be able to... More


  6. Helpful (36)

    "Awful Experience - get out while you can!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Dallas, TX
    Former Employee - Consultant in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ryan, LLC full-time (More than a year)

    Pros

    If put on a high-revenue team, you can make great money.

    Cons

    First off - let me start by saying how most of these "great reviews" aren't legitimate. If you scroll through you'l notice that the negative reviews are flagged as "Helpful" 10x more than these "great reviews. Funny...isn't it?

    I'll start by saying that Brint Ryan is an extremely arrogant and self-absorbed person. I'm sure almost any employee can attest to this. From his boastful speeches about his giant house/accomplishments, etc to the fact that the growth of the company is celebrated by honoring HIM (what about your employees?!?!) The company is only going downhill, as evident by the increased employee turnover (even senior partners) as well as the fact that he now offers "incentive" packages for anyone that thinks Ryan isn't a "great place to work. HA I wish this existed when I still worked there! Would've been out in a heartbeat. If a CEO can't learn to change this top-down company structure, good luck surviving (or rather, being successful).

    Next...COMPLETE lack of company culture! We all laughed about how bad it was when I worked there. From the establishment of the "culture council" to Ryan PRIDE...it still lacked so much. Probably because senior management is so stuck in their old ways. No company morale, nothing.

    Moving on...I will say I was fortunate enough to be on a high-revenue producing team, but I cannot say the same for everyone at the company. As many other people have said...it all depends on the luck of the draw. You're already making below industry average, so if you lack bonuses, then good luck getting anywhere in this company. It's a total niche business so if you think you should get out, do it before it's too late.

    What else...hmm. MyRyan is completely depended on the manager, as much as good ole Brint liked to brag about how its so commonly used. Too much catty-ness. Never been in such a "high-school" like environment where people talked behind each others backs constantly. I think I was even the worst version of myself there. Brint forces you to fill out all these surveys with tons of annoying emails - it's far from the Best Place to Work, don't kid yourself.

    TL/DR....DON'T WORK HERE! There's a reason everyone leaves and that the Big 4 just laugh. Get out while you can.

    Advice to Management

    Work on your company culture and structure. Stop ignoring feedback through Glassdoor through mockery (aka 2015 Annual Firm Mtg) and 5-star ratings that are hiding the real problems your company has.


  7. Helpful (18)

    "Toxic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ryan, LLC full-time (More than 5 years)

    Pros

    Most of the office are wonderful people. Flexibility of work schedule.

    Cons

    Extremely low/non-existent morale. Employees are not empowered. Management is unprofessional and unapproachable. I worked for a manager who bullies their entire team. My manager assaulted me during a meeting in front of another co-worker. My manager supplemented an employee's bonus by writing a personal check. When candidates would come in to interview, the managing principal would say they didn't need to talk to the candidate because they already saw what they looked like.

    Advice to Management

    You may have eliminated many unhappy employees by asking them to come forward and leave voluntarily, however it does not address the complacent, unengaged managers who are coasting on their staff's hard work and working 20 hours a week.

  8. Helpful (20)

    "Bring Back Meritocracy!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Dallas, TX
    Former Employee - Consultant in Dallas, TX
    Negative Outlook
    No opinion of CEO

    I worked at Ryan, LLC full-time (More than 3 years)

    Pros

    Like many reviews state if you get put on a high performing team you will make decent bonuses, however it really depends on luck for what team you end up on. The employees are hard working and are willing to help each other out.

    Cons

    The main issue with this company is mid to upper management. Employees that were great at the technical aspects of the non-management positions were promoted to management, however they lack the skill set to be managers. These managers are kept because they at the end of the day bring in the money. This may work in the short term but eventually enough people will know that working for Ryan is not best for their career or professional growth because the managers don't know how to manage their teams or develop employee skills effectively.

    To resolve the currently dissatisfied employees, the CEO offered anyone not happy to work for Ryan the opportunity to leave with double severance in October 2016. 53 employees took him up on his offer or about 3% of their US employees. This is a fact they don't advertise when they are touting Ryan as a great place to work.

    Advice to Management

    Mr. Ryan throwing money at your problems does not solve them. Your company should operate on trust, honesty, hard work, and the right skill sets. As of right now your company operates on greed.

    Although it might hurt your bottom line in the short term, it is time to look at cutting out bad management from the company. Ryan should operate as a continuous meritocracy as it once did. Now that the company has reached a mid size level company those that took the company there are resting on their laurels and promoting those loyal to them even if they don't have the skill set for the job.


  9. Helpful (20)

    "Company is going downhill."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Ryan, LLC full-time (More than 3 years)

    Pros

    Flexible work schedule - if your team allows it.

    Cons

    - They company will throw survey after survey at you to give your opinion of the company, but the CEO will openly dismiss the negative reviews on this site. If you're not going to take this feedback, stop asking for it.
    - Very low pay and raises.
    - Asked the unhappy employees to take a check and leave - instead of actually addressing the underlining problems.
    - Most management is a joke. They are so "busy" they don't see a lot of the day to day problems they create.
    - We now have monthly phone call conferences where very little important information is given by the CEO and others take the time to a-- kiss. Waste of time.
    - Got rid of the Christmas parties to save money - as if management doesn't have enough.

    Advice to Management

    While you may think you're growing by making more money each year, the company is going downhill. Throwing a bonus at your employees will not solve your problems. Stop being so arrogant; take in these negative reviews and adjust accordingly.


  10. Helpful (5)

    "Favorites are given priority"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ryan, LLC full-time (Less than a year)

    Pros

    The job was a little laid back at times. Work was not as stressful as other similar positions (other admins, exc. assistants).

    Cons

    Manager had favorites and it was obvious, didn't bother hiding it. Group of 5 who worked in same dept. A co-worker once through the company badge at our desk and stormed off. We told manager and nothing was done. You had to tip toe around certain people and or agree to everyone else's opinions other wise you were the black sheep of you're work group. 2 people left after I left because work got too negative to stay.

    Advice to Management

    Treat everyone with the same respect!


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