Ryder System Customer Logistics Supervisor Reviews | Glassdoor

Ryder System Customer Logistics Supervisor Reviews

Updated July 9, 2017
5 reviews

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Customer Logistics Supervisor

3.1
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Approve of CEO
Ryder System Chair of the Board, President and Chief Executive Officer Robert E. Sanchez
Robert E. Sanchez
1 Rating

Employee Reviews

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Pros
Cons
  • There was a very poor work life balance with regards to my individual direct report (in 38 reviews)

  • Its hard to move up when you work off-site, upper management don't keep you in mind (in 30 reviews)

More Pros and Cons

  1. Helpful (2)

    "Data Clerk"

    StarStarStarStarStar
    Former Employee - Customer Logistics Supervisor in Novi, MI
    Former Employee - Customer Logistics Supervisor in Novi, MI

    I worked at Ryder System (More than 3 years)

    Pros

    The best thing about working with Ryder is the opportunity for upwards mobility. In the 4 years I worked there I was promoted 2 times.

    Cons

    I feel that there is a lot of favoritism that goes on inside the Novi office. It seemed that it was not what you know, but rather who you know that decided the promotions and shifts.

    Advice to Management

    Promote based on performance. And re-hire employees that have been laid off through no fault of their own.


  2. Helpful (2)

    "Started off good...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Logistics Supervisor in Cleveland, OH
    Current Employee - Customer Logistics Supervisor in Cleveland, OH
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Ryder System full-time (More than 5 years)

    Pros

    The first 4 years were ok. Pay was ok, benefits were just ok . Nothing was really bad, but it wasn't super great. The drivers are great and seem to really care about their job.

    Cons

    Pay started off alright but now I'm working constantly(24/7 and even on "vacation") and not being compensated. I'm being asked to preform job duties well out of my scope and not being compensated with management telling me I have to have established myself in the higher roll before I can be compensated for it. Benefits are great if you're not sick.

    Advice to Management

    Don't forget the guys doing all the work

  3. Helpful (1)

    "Not too shabby"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Logistics Supervisor in Cleveland, OH
    Current Employee - Customer Logistics Supervisor in Cleveland, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ryder System full-time (More than 5 years)

    Pros

    Benefits (excluding health insurance) are nice. Seems like they care about retaining good employees

    Cons

    Health insurance stinks for a family.


  4. Helpful (3)

    "Good company but depending on location has long hours."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Logistics Supervisor
    Current Employee - Customer Logistics Supervisor
    Recommends
    Positive Outlook

    I have been working at Ryder System full-time (More than a year)

    Pros

    As long as you have a good work ethic and positive attitude every day, this company will be a good fit. Annual raises which is hard to find in a lot of companies.

    Cons

    Long hours and overtime expected.

    Advice to Management

    Take care of your employees, they are your most valuable asset.


  5. Helpful (1)

    "Competitive wages, sink or swim work culture relying on one large account."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Logistics Supervisor in Lansing, MI
    Former Employee - Customer Logistics Supervisor in Lansing, MI
    Recommends
    Positive Outlook

    I worked at Ryder System full-time (More than a year)

    Pros

    Base salary was competitive with good benefits and perk options. Daily work schedule was routine but not boring and repetitious. Advanced training was avaliableand encouraged.

    Cons

    On-site human resources was a bit unorganized. Customer is not always right, routinely employees and mid-management had to jump through hoops to remove any responseability of recieved damaged goods. Exceeding expectations wasn't acknowledged enough yet certain bonuses were determined by company production.

    Advice to Management

    Practice what you preach when pertaining to your own ideas being shot down. Make more of a presence to the hourly employees.