S&D Coffee & Tea Reviews | Glassdoor

S&D Coffee & Tea Reviews

Updated December 6, 2017
33 reviews

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3.0
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Ron Hinson
15 Ratings

33 Employee Reviews

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  1. "National Account Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - National Account Representative
    Current Employee - National Account Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at S&D Coffee & Tea full-time (More than 5 years)

    Pros

    Great company to work for. Employees are long tenured and always willing to help you out. Admin and HR teams are terrific. Benefits are terrific.

    Cons

    Starting pay is entry level.


  2. "Coffee packer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Coffee Packer I in Concord, NC
    Former Employee - Coffee Packer I in Concord, NC
    Doesn't Recommend

    I worked at S&D Coffee & Tea full-time (More than a year)

    Pros

    A lot of hours, free lunch on weekends
    Some of the managers are nice some are not friendly at all.

    Cons

    Low pay, long 12 hour shifts, very boring, not a friendly atmosphere, Un happy employees,

  3. "Route Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RSR Route Sales Representative in Charlotte, NC
    Current Employee - RSR Route Sales Representative in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at S&D Coffee & Tea full-time (More than 3 years)

    Pros

    Been there over 2 years and have been in route sales on and off almost 40 years. This is the best company I have worked for. Just do your job and no one will hassle you. But there is a lot to keep up with and you need to stay organized as they service restaurants, hotels, c-stores, offices and industry. All have different needs and requirements from coffee machine parts and equipment to point of sale and marketing items. You are required to repair equipment when possible and collect on accounts both current and past due. The job requires ordering all these items
    and constant communication with management, marketing, service department and accounts receivable. There is a good amount of problem solving on a daily basis and you will get advice and support if you ask. All this will keep you on your toes and engaged but if you are looking for just a delivery job you won't survive. Pay is good and fair, management and co-workers are all supportive, benefits are excellent as well as training and all the tools you need to succeed. Family owned until recently with family values.

    Cons

    On call to do equipment service all holidays and one weekend a month more or less depending on your region. Holidays have to be worked ahead to be off and you are still on call so there is no real rest just doing same work in less time.


  4. "Long time employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at S&D Coffee & Tea full-time

    Pros

    Financially stable and promising growth

    Cons

    Concern that family culture will change with new public stock company.


  5. "Current employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Machine Operator in Concord, NC
    Current Employee - Machine Operator in Concord, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at S&D Coffee & Tea full-time (More than a year)

    Pros

    Guaranteed work. Coworkers get along to an extent. You get PTO time within 3 months and 40 hrs of vacation after 6 months

    Cons

    Management don't care about your life outside of work. Plan on working 12-13-21+ days in a row. Forget about getting fathers days off. Pay is week, benefits are terrible and upper management don't have a clue. They don't listen to the workers about concerns, thus making the union coming soon.
    They will give you PTO time and then they give points for using them. You must plan your sick days.

    Advice to Management

    If you want to plan on working all the weekends during the summer, then the upper management and HR needs to be here too. You need a medical staff here for all 3 shifts and somebody in HR during 3rd shift


  6. "Could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative in Concord, NC
    Former Employee - Administrative in Concord, NC
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at S&D Coffee & Tea full-time (Less than a year)

    Pros

    Good benefits and annual bonus.

    Cons

    Hard to advance from one department to another. You may wait months before being released to your new department.

    Advice to Management

    Be truthful and fair to employees.


  7. "ROUTE DRIVER"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at S&D Coffee & Tea full-time

    Pros

    no micro management , clean warehouse

    Cons

    poor pay and no chance to advance

  8. Helpful (3)

    "Great Company with Long History"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Concord, NC
    Current Employee - Anonymous Employee in Concord, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at S&D Coffee & Tea full-time (More than 3 years)

    Pros

    They are very serious about what they do. They are family oriented. The people here have been here for a very long time. Excellent products and services. Customer oriented and people seem genuinely helpful and nice.

    Cons

    Not enough women in upper, upper management and salaries need to be reviewed.

    Advice to Management

    Nix the Holiday Luncheon (snooze fest) for a REAL holiday party where employees can actually dress up, come out and dance and have a good relaxing time


  9. Helpful (3)

    "Terrible management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Concord, NC
    Former Employee - Anonymous Employee in Concord, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at S&D Coffee & Tea full-time (Less than a year)

    Pros

    Pay was decent, and safety measures on how much overtime is worked. All the free coffee that you can drink.

    Cons

    Management picks and decides who they want the rules to apply to. Positions across all three shifts are uniformed and communicating is a joke. Certain supervisors liked to raise their voice at employees just because they felt they could bring a supervisor.

    Advice to Management

    If you are going to have a position, it should be the same across all three shifts. Stop picking and choosing on who the rules apply to when you want them to apply.


  10. "Division Sales Manager food service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at S&D Coffee & Tea full-time (More than 3 years)

    Pros

    great people, excellent training,fair pay

    Cons

    stock in company is not available


Showing 33 of 34 reviews
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