S&P Global Market Intelligence Product Reviews | Glassdoor

S&P Global Market Intelligence Product Reviews

Updated May 28, 2017
15 reviews

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3.6
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Mike Chinn
7 Ratings

Employee Reviews

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Pros
  • Great management, great team, benefits are top notch, work life balance is the best I have ever seen (in 177 reviews)

  • Casual work environment, yet people are serious about their jobs (in 66 reviews)

Cons
More Pros and Cons

  1. "Good place to work, but limited upside"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Consultant in Denver, CO
    Former Employee - Product Consultant in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits were good, training and employee development were helpful, but the best part was the work/life balance. I worked 40 hours and nothing more and never had to take my work home. This wasn't the case in all divisions, however.

    Cons

    There was a clear career path for some but not all positions. A lot of talent left for better opportunities elsewhere as a result

    Advice to Management

    Provide better opportunities for the most talented employees or keep loosing them


  2. Helpful (2)

    "Product Consultant review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Consultant in New York, NY
    Former Employee - Product Consultant in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Young, energetic and social team of 20-30 product consultants.
    - Great views of the city from 49th floor (NY office)
    - Company invests a lot of time and money into training.
    - Pay for me was good ($55k)
    - Weekend and overtime shifts available
    - Great Hours, 9-5.

    Cons

    - Your performance is very subjective; Its ultimately your managers opinion of your call, or the opinion of a senior product consultant. Often, your performance is a result of how popular you are with everyone.
    - Management under appreciates its team. Often the opinions of the team is ignored.
    - You are often underappreciated by both the clients, and management.
    - Training only prepares you for 60% of the questions asked. The other times, you are often winging it, and this gets stressful when you are taking 3 chats at once and are stuck on one of the clients questions.
    - Your every client interaction is being watched and listened to and judged. Management can pick out the tiniest imperfection and use that to justify firing you.
    - Management terminates employees often very spontaneously. Often times its very 2 faced. they will sit and laugh with you at lunch and talk about personal lives one hour, and fire you the next.
    - The team gossips on a day to day basis about each other. Its almost like college all over.

    Advice to Management

    Show more compassion to your employees. Come up with a better way to measure performance; a way that's not subjective. Come up with a standard way to deal with situations.


  3. "Boring"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product in New York, NY
    Former Employee - Product in New York, NY
    Disapproves of CEO

    I worked at S&P Global Market Intelligence full-time (More than 3 years)

    Pros

    You never get fired, unless you do something very inappropriate.

    Cons

    Politics in incompetent management


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  5. "Great experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Consultant in New York, NY
    Current Employee - Product Consultant in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at S&P Global Market Intelligence full-time (Less than a year)

    Pros

    Young team, strong management, teach everything on the job

    Cons

    Very long training process, some days are wasted

    Advice to Management

    Use better motivation tactics, not scare tactics


  6. Helpful (4)

    "Product Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Consultant in New York, NY
    Current Employee - Product Consultant in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at S&P Global Market Intelligence full-time (More than a year)

    Pros

    It's an easy job with short hours. The people are fun and like-minded.

    Cons

    The group is terribly managed, and there is no real growth potential.

    Advice to Management

    Pay attention.


  7. Helpful (9)

    "Product Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Consultant in New York, NY
    Former Employee - Product Consultant in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at S&P Global Market Intelligence full-time (More than a year)

    Pros

    No dress code. Not a serious job (take that as you will). Good people.

    Cons

    The company is terrible. The leadership isn't there, the site is always broken, customers are leaving. They need to get back to basics- realizing that they are a software company. Too much emphasis on sales. You can't have 40% turnover in technology in under nine months and expect to be the same company. Too many old men making decisions.

    Advice to Management

    Be upfront about the job people are applying for. I was an overachiever and even offered a promotion within the company which my boss blocked. It is a mess, don't work there.


  8. Helpful (2)

    "Over glorified customer service agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Consultant in New York, NY
    Former Employee - Product Consultant in New York, NY
    No opinion of CEO

    I worked at S&P Global Market Intelligence full-time (More than a year)

    Pros

    Good location.
    Very respected company
    Nice building in NY

    Cons

    Feel like a customer service agent.
    You do not even really need a college education to do this.
    This is not a 9-5 job, you will work some weekends and sometimes get late night shifts.

    Advice to Management

    Stop sugar coating this position. It is just a customer service job and let people know before day 1.


  9. "Product Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Consultant
    Former Employee - Product Consultant
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at S&P Global Market Intelligence full-time (More than 3 years)

    Pros

    Training, there was so much training. It was great to learn so much about the product but without all of my prior training I would of only known about 60% of what is on there. On top of the training the learning that you get to do while on the job is fantastic. You get to read any research report you like and learn a ton about the investment industry.

    The call volume is very low. Perhaps 25-30 phone calls per day.

    Cons

    You are a very glorified customer service agent for investment bankers. The banks give their employees maybe two hours of training on the product and tell them to call if they don't understand something. Some of the people calling are vastly under-qualified for the position they are in and dump their ignorance on you, essentially ask you to do their job for them.

    No real career path. You can go into sales or you can go into sales. Management is very disinterested in career development.

    Advice to Management

    Ethics, the firm has very poor ethics.


  10. "Good for starters"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Support Analyst in Hyderabad (India)
    Current Employee - Product Support Analyst in Hyderabad (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at S&P Global Market Intelligence full-time (More than 3 years)

    Pros

    1) Good place for any MBA graduates who did specialized in finance.
    2) Good place to start for professional career.
    3) Packages are offered best in Industry standards.
    4) Good growth opportunities by Internal Job Postings ( Inter dept interviews).

    Cons

    1) High head count of local people makes feeling like working in domestic company.
    2) Internal Politics will be there like in any other company


  11. "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Consultant in Makati City (Philippines)
    Current Employee - Product Consultant in Makati City (Philippines)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at S&P Global Market Intelligence full-time (Less than a year)

    Pros

    Professional Employees. Good career shift opportunities

    Cons

    Low allowances, mostly this is the negative thing I hear

    Advice to Management

    Please make allowances comparable to Industry standards