S&P Global Market Intelligence Reviews | Glassdoor

S&P Global Market Intelligence Reviews

Updated June 22, 2017
756 reviews

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3.4
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Mike Chinn
171 Ratings

756 Employee Reviews

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Pros
  • Great management, great team, benefits are top notch, work life balance is the best I have ever seen (in 177 reviews)

  • Casual work environment, yet people are serious about their jobs (in 66 reviews)

Cons
More Pros and Cons

  1. Helpful (2)

    "Cliquish environment - not recommended for minorities and/or foreigners"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Junior Developer in New York, NY
    Former Employee - Junior Developer in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Capital IQ has very lax dress codes. On a hot summer day, it's common to see employees in sandals and shorts. Capital IQ, from time to time, has these 'Townhall' meetings on Fridays (typically) where employees, management, owners of the company get together for beers. These 'townhall' meetings usually coincide with important milestones of the company such as a big software release or the end of a raving month for sales. Management is generally OK with people taking their vacation at any time as long as you let them know ahead of time (a month or so, the earlier the better).

    Cons

    Employees, save managers and senior employees, don't get the respect they deserve. You can and will get funny looks. Occasionally, one may even be made a laughing stock (literally). The lack of professionalism in this respect is rather shocking. Ongoing popularity contests are part and parcel of the work environment here. In order for employees to gain recognition, they *will* have to engage in small talk involving baseball and the like, as well as going out to bars with senior managers. As a result, employees who do not fit in culturally are ostracized, and often have to endure subtle (and sometimes not so subtle) hostility in a less-than-diverse work environment.

    Senior employees and management are very self-centered in their approach to problems and ways of doing things. They are generally unaware of this. Alternative ideas or suggestions are often shot down almost purely due to this factor. Management has poor (over-aggressive) estimates for project management. Quality-assurance teams are completely out-sourced. Communication barriers and time zone differences can lead to frustrating and inefficient debugging cycles. CIQ doesn't have formal employee training. Their philosophy is similar to how eagles teach their younglings how to fly - survival of the fittest. You are expected to learn and adapt to many things in a short amount of time.

    Advice to Management

    Increase the level of professionalism amongst lower level employees. Promote diversity within the company. Provide more training for new employees.


  2. "Capital IQ is not where you want to be!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Centennial, CO
    Current Employee - Anonymous Employee in Centennial, CO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Nothing comes to mind. Hard work, customer satisfaction and ethics are all lost on this company. They are based out of India and are costing us all jobs!

    Cons

    Capital IQ is on the edge of failure. They have a lack of focus on the customer and are only concerned about corporate profit which are down 40% from 2009. The product offering and data quality are well below industry standards and only matched by free internet products.

    Advice to Management

    With the recent reorganization you know the writings on the wall. McGraw-Hill will spin you off and sell Capital IQ. Unfortunately they will never be able to recover the inflated price they paid for you. Cents on the dollar!


  3. Helpful (2)

    "Good for college hires"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in New York, NY
    Current Employee - Business Analyst in New York, NY
    Doesn't Recommend
    No opinion of CEO

    Pros

    casual dress code, work hour flexibility, not much face time, friendly people, no one really cares what you're working on

    Cons

    no room for growth, no one gets promoted, very flat organization, company doesn't value additional education, old-timers run the organization

    Advice to Management

    should hire more outside talent as management here has a very narrow view of the company and the world outside


  4. Helpful (11)

    "Getting worse by the day..."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Development Associate in New York, NY
    Current Employee - Client Development Associate in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Best co-workers that one could ask for, work/life balance is more like life/work, little to no accountability for your actions.

    Cons

    The culture at CIQ encourages you to perform at a mediocre level. There are very smart people here who work their tails off, and it isn't rewarded in the slightest. Tenure seems to be the biggest factor when it comes to titles, compensation, respect, etc. Don't expect a shred of meritocracy at this company, and forget being adequately compensated for your job, this place has gone from being a standout firm to an absolute clown show in barely two years.

    Advice to Management

    Wake up and realize that unless you start respecting (and paying) your top talent, its all going to leave the building. You think losing 2-3 key people a week would send a signal.


  5. Helpful (11)

    "The DMV of Financial Services"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Database Engineer in New York, NY
    Former Employee - Database Engineer in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at S&P Global Market Intelligence full-time (More than 5 years)

    Pros

    It used to be great to work here before everyone that knew technology quit

    Cons

    Imagine every aspect of the DMV (slowness, incompetence and lack of motivation) and now apply that to a technology company and you have CIQ. In the past 4 months, 2/5's of the executive board have quit under Lou Eccleston and the technology organization has seen a 40% attrition rate. Anyone with any domain knowledge and technical expertise has quit leaving junior engineers without mentors and leaving the rest of the company without focus which is apparent in their lack of new development outside of boring maintenance projects

    Advice to Management

    Cut all senior management and start new.


  6. Helpful (10)

    "Irrecoverable from Downward Spiral"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in New York, NY
    Current Employee - Software Engineer in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at S&P Global Market Intelligence full-time (More than 3 years)

    Pros

    Prior to Sr. Management's misguided "house cleaning":
    *Hard work was acknowledged and rewarded
    *Work/life balance was actually taken seriously
    *Emphasis was placed on innovation and creativity

    Cons

    Now that almost EVERYONE from Technology (Development + Infrastructure) has quit since May 2011, there is hardly any knowledge transfer and an embarrassing zero mentor-ship. Turnover has become too much of a problem and has sent this company into a downward spiral that even those who have stuck around secretly acknowledge is irrecoverable.

    CIQ used to be a place of innovation and has now turned into a bureaucracy of cronyism. Each individual has his own personal agenda and strife is rampant. Total lack of communication as well, which has actually led to two different groups developing the same application without collaboration and neither side was aware of the other.

    To make things worse, an initiative to re-organize the company without serious foresight into the complications of integration from an IT perspective has cause numerous frustrations and missed deadlines.

    There's no turning back at this point - they just let way too many smart people leave at the wrong times. The saddest part is that this company will never fail - there is too much money that can be poured in. However, it has become and will remain a mediocre/ industry player (NOT the leader it used to be).

    Advice to Management

    I cannot offer any. You've already destroyed what was once a great company. The fact that you do not even see what is wrong nor have done anything to address it is astounding. Just like King Midas, everything you've touched appears to be "turned to gold", when really, you've just permanently frozen everything. Yet all you see is gold and think you've done a wonderful job. Wake up and drink the coffee instead of the Kool-Aid. I hear they are still serving the Kool-Aid at TR.

    I feel sorry for you when the customers finally realize how much your choices and actions have stifled a great platform and they leave...


  7. Helpful (9)

    "Product Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Consultant in New York, NY
    Former Employee - Product Consultant in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at S&P Global Market Intelligence full-time (More than a year)

    Pros

    No dress code. Not a serious job (take that as you will). Good people.

    Cons

    The company is terrible. The leadership isn't there, the site is always broken, customers are leaving. They need to get back to basics- realizing that they are a software company. Too much emphasis on sales. You can't have 40% turnover in technology in under nine months and expect to be the same company. Too many old men making decisions.

    Advice to Management

    Be upfront about the job people are applying for. I was an overachiever and even offered a promotion within the company which my boss blocked. It is a mess, don't work there.


  8. Helpful (8)

    "The company is going swiftly downhill since S&P take over"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in New York, NY
    Current Employee - Software Engineer in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at S&P Global Market Intelligence full-time (More than a year)

    Pros

    - No pressure, Chill environment
    - Coworkers are nice

    Cons

    The company lacks vision or direction since the S&P take over. The CEO is arrogant and is not afraid to reduce salary across the board at the cost of driving every last talent away. Both of the guys who interviewed me quit within 6 month. People are leaving every week, it's truly sad. To cut cost, the company outsources a lot of development to india. The quality is greatly reduced. Then, as a bandaid fix, they hired Microsoft consultants at 500 dollars an hour, while handing out yearly raise less than the natural inflation rate!
    It feels like the upper management are clueless of what they are doing.

    Advice to Management

    Resign. You guys are so terrible it's helpless!


  9. Helpful (5)

    "Pathetic pathetic...bunch of goons running the place!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in New York, NY
    Former Employee - Business Analyst in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    I worked at S&P Global Market Intelligence (More than a year)

    Pros

    Good for unambitious people. If you are even 5% motivated and want to add value to your Resume dont join this place.

    Cons

    1) Management
    2)) People: Everybody is a junior who think they know it all...wrong on all levels...there are no good mentors and non technical people are given techincal jobs.
    3) Some business teams are good but majority have no vision

    Advice to Management

    Fire all and get a new management


  10. Helpful (4)

    "Depressing outside of India"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in New York, NY
    Former Employee - Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at S&P Global Market Intelligence full-time (More than 5 years)

    Pros

    Capital IQ has an amazing Indian operation. Morale there remains pretty good. Do yourself a favor and sort the reviews by location and you will see that folks in India generally are happy and have good feelings about the business and even the CEO (who they don't know.)

    Cons

    Look at how people in NY feel. Most people disapprove of the CEO and wouldn't recommend the company to a friend. NY is where most of the sales, technology and product development is located. NY is also the same office as Lou the CEO and much of the senior managers. NY'ers have a much better sense of the level of incompetence, politics and lack of "realness" that the senior team has mastered. It is very sad.

    Advice to Management

    Read the reviews. React.


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