SCC Reviews in Birmingham, England | Glassdoor

SCC Birmingham Reviews

Updated July 15, 2017
110 reviews

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Birmingham, England (UK)

2.7
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SCC Chief Executive James Rigby
James Rigby
58 Ratings

110 Employee Reviews

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Pros
  • Always paid on time and the people on the ground doing the work are excellent, but severely undervalued (in 10 reviews)

  • Very simply - good people rewarded (in 17 reviews)

Cons
  • No pay rises unless you are prepared to kiss some serious botty for the rest of your working life (in 49 reviews)

  • There is basically no pay rises in all the years I was there (in 30 reviews)

More Pros and Cons

  1. Helpful (7)

    "This is a good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Birmingham, England (UK)
    Current Employee - Anonymous Employee in Birmingham, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SCC full-time

    Pros

    Great people and atmosphere, that respects individuality and all that this brings. Hard working and "can do" workforce that help each other. Approachable, experienced and lean hierarchy. The leadership are very genuine and fair.

    Cons

    Shame it is in such a congested area of the city.

    Advice to Management

    Consider a more modernised and better positioned HQ.


  2. Helpful (5)

    "Really great opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in Birmingham, England (UK)
    Current Employee - Human Resources in Birmingham, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at SCC full-time (Less than a year)

    Pros

    Interesting, challenging place to work. A very commercial and entrepreneurial environment A great team and nurturing people. Colleagues tend to stay a long time often ten plus years which is practically unheard of in the IT industry.

    It's very professional. And in my department there are three team members with twenty years of service. Fast paced, and a real opportunity to get involved in multiple projects - far wider opportunities than those afforded by some larger international IT companies.

    Good IT equipment, touch screen laptops, latest smart phone and great printers.

    Cons

    It's a hard work, however performance is rewarded and the day fly's past.

    The head office is in a district in the southern half of the city of Birmingham, Tinsley and sadly it's not the nicest area. However the actual SCC office are extremely nice and most are state of the art with good AV facilities in each conference rooms.

    Advice to Management

    Improvements are required in the HR systems, but this is under review with a new implementation occurring.

    Good pay, great car list choice, although would I would prefer a slightly better pension.

  3. "Super company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Birmingham, England (UK)
    Current Employee - Anonymous Employee in Birmingham, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SCC full-time (More than 10 years)

    Pros

    Dynamic company with strong customer focus and dedicated employees .
    Very friendly culture with a pragmatic 'can do' attitude .
    Very financially stable and continues to expand .

    Cons

    A lot of money has been invested in new data centres and new buildings for additional staff but car parking could be improved by the purchase of new land to build an additional car park .

    Advice to Management

    Carry on the good work .
    Both managers and directors are very hands on and work closely with team members .


  4. Helpful (5)

    "Learn from the best and reap the rewards"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Management in Birmingham, England (UK)
    Current Employee - Senior Management in Birmingham, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SCC full-time (Less than a year)

    Pros

    Working with exceptionally smart, gifted people who want to share their knowledge and experience to help others grow.

    Cons

    Hours can be long as there is so much to do, but hugely rewarding when this results in achieving a personal or business goal.

    Advice to Management

    Keep doing what you are doing.


  5. Helpful (5)

    "Honest Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Birmingham, England (UK)
    Current Employee - Anonymous Employee in Birmingham, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SCC full-time (More than 3 years)

    Pros

    - Good Management
    - Team Culture
    - Good Location (free parking - but also good public transport links!)
    - Friendly Staff
    - A lot to learn (management are willing to provide guidance & there is internal training)
    - Dress Down Fridays (money goes to a different charity every week)
    - Good work life balance

    Cons

    - Headquarter building needs updating e.g. kitchens, aircon
    - Although parking is free, it is minimal (James House)
    - Pay increase is inconsistent

    Advice to Management

    - Pay reviews should be more consistent
    - Update the James House building
    - Look at paying for external training in order to develop your current employees.


  6. Helpful (4)

    "Sales role"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Birmingham, England (UK)
    Current Employee - Sales Manager in Birmingham, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great culture in relation to work life balance and being offered investment where the ROI stacks up . None of the drag you experience working for vendors despite the size of the company .

    Cons

    Benefits package could be better in terms of pensions and sick pay but understand why in this day and age it isn't .

    Advice to Management

    Keep driving the business plan as its clearly working and creating the right environment for people to excel .


  7. Helpful (2)

    "Don't believe the fake reviews to get stars up the place is toxic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Birmingham, England (UK)
    Current Employee - Anonymous Employee in Birmingham, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at SCC full-time (More than 3 years)

    Pros

    Have made some very good friends, most of the people at the coal face are excellent.
    You get paid.
    This is truly a open and honest review nothing is bull but true.
    Not all of the heads of and mangers are numpties, (You know who you are and you can also see the ones that are bringing the company and people down)

    Cons

    Management are shocking most people in position are just good time people that don't have a clue.
    Majority of the heads of do absolutely nothing and get others to do there work while they take the kudos and this is widely known.
    Senior management please look who you got in positions they are pulling the wool over your eyes and lying to you daily.
    Some of the management team think they are widely respected lol , you are taken as a joke and disliked by most they just ain't told you yet.
    Conditions and equipment is awful.
    Customers are treated like scum and staff even worse.
    70% of staff want to get out.
    The list goes on whatever you do ladies and gents avoid SCC , unless you like working at the muppet show.

    Advice to Management

    Do a independent anonymous internal review you will see for yourself.
    Remove your deadwood and the manky fruit from the tree,, then look around your internal teams and choose some of the truly good people you are overlooking that could make a real difrrvance.

  8. Helpful (7)

    "Listen to Feedback"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Birmingham, England (UK)
    Current Employee - Project Manager in Birmingham, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SCC full-time (More than 3 years)

    Pros

    Good base pay if you negotiate.
    Good customers to work with.
    Some good people.
    Some new offices.

    Cons

    SCC could be a great company but the culture and way employees are treated give it a one star.
    < 1% pension and no training for employees. It's the only reason the company make a profit.
    No yearly pay rises, each employee has to ask for a cost of living rise each year which can take way to long to get through and a lot of chasing.
    Obsession in Professional Services with billable time. There is no strategy or discussion in the teams about what we are working towards. Sell it and thou shall deliver seems to be the only moto. Focus of management outside of PS appears to be on sales staff, delivery staff seem to be something they have to reluctantly deal with to make sales. Staffing levels kept to bare minimum which puts undue pressure on existing employees and disappointed customers.
    HR have no teeth, raise anything about pay or conditions and they refer you to directors in the business. Seems they don't bother with all the feedback on here, there is no employee surveys, presumably no one wants to hear or deal with anything.
    Internal IT systems are shocking, we don't even have Office 365 rolled out or single sign on, internal projects sacrificed for profit. If your laptop breaks don't expect a replacement any time soon. New projects to roll out AX are to little to late. Half of SCC don't know the other half exist and there is no easy way to find out.
    Management should be given time to manage rather than fighting fires.

    Advice to Management

    Keep doing what you are doing and that profit margin which is based on treating your staff badly will evaporate. Change up senior management and get employee retention strategy's at the core of the business.

    Listen and act on feedback

    Invest in people not just the paper process to get the "Investors in people" badge.

    Move headquarters out of Combat Valley, it's an awful place.


  9. Helpful (2)

    "Happy I took a job here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Birmingham, England (UK)
    Current Employee - Anonymous Employee in Birmingham, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SCC full-time (Less than a year)

    Pros

    Whilst working my notice period at my previous employer I'd read some of the reviews on here and to be honest it really put me off joining, however I'm really pleased that I did join. The office is nice and has a decent canteen. People are easy to get on with and work with and there is plenty of variety to the work too. Management are supportive.

    Cons

    Pension is minimum. You have to bring your own cups and milk. There are not very many windows in the office.


  10. Helpful (8)

    "Demoralising"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Dogsbody in Birmingham, England (UK)
    Current Employee - General Dogsbody in Birmingham, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at SCC full-time (More than 10 years)

    Pros

    Apart from friendly co workers, there are no positives in joining this company. Oh and you get paid on time.

    Cons

    The management teams across all departments don't seem to have any idea how to speak or treat their staff. Bullying attitudes ... My way or the highway is the usual response even though there are easier and more effective ways of doing specific tasks. It's obvious current managers are in positions due to who you know not what you know. Absolutely no chance of progressing with this company unless you are one of the in crowd. If you don't tow the line either you will be forced out by making your working day unbearable. If your considering working for SCC don't bother there are far better employers.

    Advice to Management

    Management at SCC are far too arrogant and stupid to actually take any advice.


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