SCC Reviews | Glassdoor

SCC Reviews

Updated November 9, 2017
182 reviews

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Current Employees

3.1
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SCC Chief Executive James Rigby
James Rigby
109 Ratings

182 Employee Reviews

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Pros
  • Always paid on time and the people on the ground doing the work are excellent, but severely undervalued (in 10 reviews)

  • Very simply - good people rewarded (in 18 reviews)

Cons
  • No pay rises are given because of "Brexit" but the company brags about the enormous profits the company is making (in 52 reviews)

  • There is basically no pay rises in all the years I was there (in 30 reviews)

More Pros and Cons

  1. Helpful (3)

    "Family Business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Co workers are nice. Pay for a percentage of your lunch

    Cons

    Micro management. Low salaries. No room for career advancement

    SCC Response

    Jul 2, 2015 – SCC

    Thank you for your honest review.

    Please contact the Learning & Development department to find out about our career advancement opportunities.


  2. Helpful (6)

    "False promises, bad atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Coordinator in Birmingham, England (UK)
    Current Employee - Sales Coordinator in Birmingham, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at SCC full-time (More than a year)

    Pros

    You tend to stay for a few people

    Cons

    The only way to move up is to get chummy with management, no clear progression opportunities, low pay

    Advice to Management

    Change the organisational culture, invest in your staff and have a dynamic management team

  3. Helpful (4)

    "IAM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IAM
    Current Employee - IAM
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SCC full-time (Less than a year)

    Pros

    Decent incentives - IF you can best the other offices, who seem to cheat

    Cons

    Bad people mangers -
    All process driven but the processes are so long winded & out of date....we system was coming from around 3 years...
    SMT are all in the packet of the family & brown nosing is RIFE

    Advice to Management

    Review the business as a whole - there are soooo many improvements to be made just needs some good six sigma!


  4. Helpful (11)

    "“Do what I want and fire who I say, or you’ll be next”"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Birmingham, England (UK)
    Current Employee - Senior Manager in Birmingham, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at SCC full-time (Less than a year)

    Pros

    I am fortunate to work alongside smart, enthusiastic, dedicated professionals who are very passionate about achieving the highest level of success for SCC. The Services Division in particular is fast moving, exciting, and fronted by the best people in the business. Working in this area is very rewarding.
    There is the misconception of a bullying culture within SCC. The truth is, the board simply want departments to work efficiently and effectively. That said, there is one significant exception …

    Cons

    SCC deserves a five-star rating, but the boards refusal to address a business-critical issue leaves them vulnerable and failing.
    One department within SCC has been responsible for the loss or removal of an average of one person per month during the three years its ‘leader’ has been in post – one person even left the same day they started.
    Its team buckles under the dictatorship of an egotistical megalomaniac with a single agenda, to take a group director role. The consequences of supporting the business instead of this goal are severe and everyone is considered expendable. Although foot-stamping tantrums are commonplace, there is a magically transformation into Mr Charisma when the need arises to win over those of influence.
    Although it is voiced that the department should be run like an agency, it is clear no one has a clue how to achieve this or how agencies operate. So the beaten-up team wait to see which of them will be the next victim whilst an oblivious board continue to be seduced and convinced into believing the department head possesses some form of ability.
    Where there is a complete failure to communicate, lead, or give any direction, total continual departmental chaos reigns. A refusal, or incapability to run campaigns means nothing is ever achieved and absolutely no responsibility for every catastrophic action is taken. Instead, anyone or everyone is blamed for forewarned blunders and sole credit taken for the team’s successes.
    Despite being a liability to the business, those with the skill to convince the board their team are idiots rather than accept they alone are out of their depth, remain in post.

    Advice to Management

    The questions that go unanswered are, why has this disastrous, commercially-damaging situation gone unaddressed for almost three years? And what happened to all the other Glassdoor reviews that highlighted the same issues?


  5. "Project Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SCC full-time

    Pros

    Large company, flexible on working hours and location

    Cons

    Poor management, and do not follow proper project management methodologies


  6. "SCC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Worker in Birmingham, England (UK)
    Current Employee - Warehouse Worker in Birmingham, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SCC full-time (More than 8 years)

    Pros

    Dress down on a friday

    Cons

    Rare pay rises and low pay

    Advice to Management

    None


  7. Helpful (8)

    "Honest review from a currently employed field engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Distributed Support Engineer in Bristol, England (UK)
    Current Employee - Distributed Support Engineer in Bristol, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at SCC full-time (Less than a year)

    Pros

    will give training you just to know how to ask
    pays well but again you need to know how to ask them for it

    Cons

    Micromanaged beyond belief, stop to use the restrooms management want to know why.
    On site more than a hour they want to know why even if you are on site for a rebuild which can take a few hours which they know about,they still wan you to call in.
    To many short SLA contracts which makes it impossible for field workers to complete in time, then field workers are punished for failing.
    STATS STATS STATS, this affects management bonuses and is why its high on their agenda
    Management drain moral to try and convert you to a "YES" robot.
    Staff leaving left right and centre and management do not care, they just hope that the rest of the staff can manage & when they do finally take someone on they are apprentices who are paid next to nothing and when they finish they become grade 2 they are on minimum wage (which management try to make them think is a awesome pay rise)
    very few experienced engineers left, those that are are under valued and never appreciated, can guarantee most of them wont want to go above and beyond as they are not rewarded.
    any communication from management is usually negative, this drive down moral even more
    announcing 40 million pre tax profits, while not even considering any pay rises is just insulting

    Advice to Management

    reward your staff
    look after your staff
    treat your staff with the respect you demand from them
    dont treat your staff like fools continue to do this and you will loose more

    do some of the above and im sure your staff will reward you back, o and give us decent vans, or at least give us A/C and Electric windows. the summer we recently had was just too.

  8. Helpful (2)

    "Solution Architect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at SCC full-time

    Pros

    Technology Exposure, Talented people within the organisation

    Cons

    Management strategy is often conflicting

    Advice to Management

    Continuity is required


  9. "Part Time Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at SCC part-time (More than 10 years)

    Pros

    Able to work flexible hours

    Cons

    Management don't always have you're back


  10. "Best place i have worked to date"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Executive in Newcastle upon Tyne, England (UK)
    Current Employee - Business Development Executive in Newcastle upon Tyne, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SCC full-time (More than a year)

    Pros

    The best company i have worked in to date;

    - Get to work with some of the biggest Companies and well know brands in the UK
    - If you work hard and are competent you will get a good name for your self and will be noticed
    - if you don't work hard and are not competent you wont last (which i like, i want to work with like minded and hard working individuals)
    - Vast majority of colleagues regularly go the extra mile for you to help you get the job done
    - You get to to work with some of the most knowledgeable subject matter experts in the UK offering cutting edge technologies and solutions
    - Has a very thin management layer from being family run so business decision can be made quickly
    - Good earning potential
    - Support from managers when you need it
    - Are very good to adopting new technologies and services ahead of the competition
    - many unique selling points to clients which the competition can't match
    - very wide range of services and products so adding value and creating propositions for things that your customers want is alot easier than for other organisations.

    Cons

    - very small marketing department to support sales
    - pension scheme (but uncapped earning potential balances that out)

    Advice to Management

    Keep up the good work!
    Consider stronger benefits other than good salaries/commission, a higher pension would be nice
    Review the marketing teams role, create and invest in a marketing team dedicated to external marketing rather than organizing internal events. A bigger marketing team driving more events, webinars telemarketing would giver a better ROI from your sales teams, it feels like we are the best kept secret in IT some times.


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