SCO Family of Services Reviews | Glassdoor

SCO Family of Services Reviews

Updated September 5, 2017
146 reviews

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2.8
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Doug O'Dell
36 Ratings

146 Employee Reviews

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Pros
  • The flexibility in the schedule was very good and so was the amount of vacation time (in 9 reviews)

  • great for a starting work experience but as time went on i want to experience more (in 5 reviews)

Cons
  • disparity between administrators and employees in programs, little room for growth, frustrating populations to work with (in 7 reviews)

  • no room for growth, low pay for industry (in 11 reviews)

More Pros and Cons

  1. "A versatile company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at SCO Family of Services full-time

    Pros

    Vacation and Sick Time is good

    Cons

    Health care benefit is horrible


  2. "good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    great experiences with the kids
    understanding managers

    Cons

    not enough hours/cases available

  3. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Residential Counselor in New York, NY
    Former Employee - Senior Residential Counselor in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at SCO Family of Services full-time (More than 5 years)

    Pros

    You get to meet a lot of people got to give back to the community and help young mother with daily life skills and how to take care of they children

    Cons

    Some of the higher up need more training and know and understand how to work hand in hand with they works instead of being there friends professional is the key

    Advice to Management

    Need more training


  4. "Activity Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brooklyn, NY
    Former Employee - Anonymous Employee in Brooklyn, NY
    Doesn't Recommend

    I worked at SCO Family of Services part-time (Less than a year)

    Pros

    Good kids, freedom developing lesson plan

    Cons

    Not stable , coworker drama, favoritism

    Advice to Management

    Keep the best interest of the kids as a main focus


  5. "HIghly unorganized"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Brooklyn, NY
    Current Employee - Anonymous Employee in Brooklyn, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at SCO Family of Services full-time (More than a year)

    Pros

    Great co-workers and pays better than most social service positions.

    Cons

    HR is EXTREMELY unorganized and the overall corporate structure is complete unprofessional. No one is on the same page and you constantly have one director telling you to do something and a day later the other director is telling you not to.

    Advice to Management

    Get your Directors and supervisors all on the same page. The workers are suffering because management has no idea what they're doing and it's extremely unorganized

    SCO Family of Services Response

    Jul 11, 2017 – HR Specialist of Recruitment and Retention

    Thank you for sharing your experience. It’s great to hear you enjoy working with your colleagues. We appreciate your candid feedback on SCO, and encourage you to speak with your supervisor or... More


  6. "youth specialist"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SCO Family of Services part-time

    Pros

    Got the chance to impact young people lives for a better change.

    Cons

    There wasn't enough assistance from hire up.


  7. "Case Planner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SCO Family of Services full-time

    Pros

    You learn a lot about child welfare

    Cons

    Low pay
    Crazy paper work
    Large caseload at times

  8. "Good and stable."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SCO Family of Services full-time

    Pros

    Flexibility was great to have.

    Cons

    No bonuses but it was okay.


  9. "Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coordinator
    Current Employee - Coordinator
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at SCO Family of Services full-time

    Pros

    Helpful learning environment.

    Cons

    No changes in salary unless you move to another position that pays more. Leadership doesn't necessarily pay attention to the well being of their staff

    Advice to Management

    Maybe invest in some real research and consulting that would help with the worker turn over.


  10. "Bare Minimum Salary & No Raises or COLA in 8 yrs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in New York, NY
    Current Employee - Administrative Assistant in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SCO Family of Services full-time (More than 8 years)

    Pros

    Helping children and families grow and reach their potential.

    Cons

    Too many workers on top of one another at one site. Extremely high turnover don't expect to work with the same person too long, they leave left/right. Management does not offer ANY incentives to keep workers who've remained loyal to the company. No agency-wide raises or Cost of Living Adjustments since Bob McMahon was the Executive Director and he's the one who started the agency. Agency is very top heavy all Senior Management drives brand new leased agency cars every other year and get paid Wallstreet numbers, which are too high for a "non-profit". Sold a building downtown bk for $25million + and still did not give the workers anything. No holiday bonuses. Only 1 Health insurance choice so technically it's not even a choice. Do NOT WORK HERE! Unless you are a Program Director or above you WILL NOT MAKE A DECENT SALARY NO MATTER YOUR EDUCATION LEVEL!

    Advice to Management

    Invest more into the employees starting with pay increases and maybe you won't have such a high turnover. It's deplorable that an agency of this magnitude has not given its employees a Cost of Living Adjustment or Salary Increase in almost 10 years but continues to grow and create new programs. Years back when Bush was in office you blamed it on the economy via email, now you guys don't even communicate to the front line staff why there are no raises or Cost of Living adjustments, you just don't give them or even care about your workers. Almost half of your own employees are on the same government assistance they help the clients to get. Give your employees a NY living wage, these salaries are only good if you are somewhere down south. (P.S. if the company rep responds please tell the onlookers when the last time SCO gave across the board salary increases or Cost of Living Adjustment? Answer truthfully!)

    SCO Family of Services Response

    Jun 26, 2017 – HR Specialist of Recruitment and Retention

    Thank you for taking the time to provide your feedback about SCO Family of Services. SCO is committed to proving competitive compensation to attract and retain staff. Please keep in mind that total... More


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