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SCO Family of Services

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SCO Family of Services

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SCO Family of Services Reviews

Updated Sep 20, 2023

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Found 349 of over 359 reviews
3.2
50% Recommend to a Friend
SCO Family of Services President and CEO Keith M. Little
70% Approve of CEO

Found 350 of over 359 reviews

3.2
50%
Recommend to a Friend
70%
Approve of CEO
SCO Family of Services President and CEO Keith M. Little
Keith M. Little
75 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Nice people working towards a shared goal.(in 16 reviews)
  • "Benefits are good.(in 16 reviews)
  • "SCO hours are flexible and you get some days off.(in 13 reviews)
  • "Great coworkers, semi flexible and that's it(in 10 reviews)
  • "Great staff and team players(in 9 reviews)
Cons
  • "Low pay and no raises.(in 39 reviews)
  • "Low salary for all the work you have to do(in 16 reviews)
  • "Management also did not listen to staff regarding workload or recommendations in how to move forward; they took a very reactionary approach rather than a proactive, thoughtful approach.(in 15 reviews)
  • "Because leadership is absent, mid(in 7 reviews)
  • "Upper management is comprised of dinosaurs who need to retire.(in 6 reviews)

Ratings by Demographics

This rating reflects the overall rating of SCO Family of Services and is not affected by filters.

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    1. 5.0
      Sep 14, 2023
      Family Counselor
      Current Employee, more than 8 years
      Brooklyn, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits, flexible, supportive staff

      Cons

      Pay could use some improvement

      1. 2.0
        Sep 20, 2023
        General Worker
        Former Employee
        Garden City, NY
        Recommend
        CEO Approval
        Business Outlook

        Pros

        The consumers and the workers are dedicated. If you need to eat and pay rent, the starting rate is great.

        Cons

        No opportunity for advancement, will replace you in a moment, no increases or bonus, don’t expect anyone to go above their job description. Just get your experience and after a year, move on to another organization who invest in you and who value all of their employees. There is favoritism, preferred employees are advanced and hardworkers are overlooked. Retention means nothing here and they will not be honest with you.

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        1. 1.0
          Aug 30, 2023
          Anonymous Employee
          Current Employee, more than 5 years
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Good CEO trying to make things better. Tip to CEO: Be open to hearing the cries from employees as most problems come from leadership team. Leadership needs to be held accountable, not always fault of employees. Benefits are just ok-Basic benefits, comparable to most large sized organizations without any real perks. Good IT support.

          Cons

          Most of HR sucks especially all of the higher-ups. Always an error on paychecks and payroll is rude and unhelpful. Do not trust HR, LOW PAY! -Low Pay-third world salaries -No Growth -No Support -No raises -High turnover -A lot of bias and favoritism-leadership team is just a bunch of overly paid talentless individuals that are “favorites” in cahoots with one another. -Supervisors never take accountability and pass of your work as their own.-This place is a true career killer. You will not grow here. You will be training higher-ups who are talentless. Your work is lining their pockets and once they are done with you they will use petty ways to make you quit. Supervisors and leadership are the worst. Most Supervisors will be the first to throw their staff member under the bus when it comes to accountability. Your supervisor will not support you, don’t be fooled, this stems from the horrible HR/ leadership team. -STAY AWAY from SCO. All reviews say the same things. You will be highly underpaid and they will throw tons of work at you for the pennies they give while expecting you to work like you are being paid Google salary.

          1. 4.0
            Sep 11, 2023
            Office Manager
            Former Employee, more than 3 years
            Recommend
            CEO Approval
            Business Outlook

            Pros

            The work was fun and challenging

            Cons

            Miscommunications lead to micromanaging which sucked.

            1. 3.0
              Aug 10, 2023
              Case Planner
              Former Employee, more than 1 year
              Brooklyn, NY
              Recommend
              CEO Approval
              Business Outlook

              Pros

              It is a make or break depending on the manager, supervisor you are assigned to

              Cons

              The job doesn't pay well. Lots of work, endless work for little pay. little to no work flexibility. Again the flexibility part depends on the supervisor.

              1. 3.0
                Aug 7, 2023
                Social Worker
                Former Employee, more than 3 years
                Brooklyn, NY
                Recommend
                CEO Approval
                Business Outlook

                Pros

                flexible hours and good peer support

                Cons

                low pay and no career devleopment

                1. 5.0
                  Jul 25, 2023
                  Quality Assurance
                  Current Employee, less than 1 year
                  New York, NY
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Staff and Management work together and shows that they care about you the person.

                  Cons

                  Nothing out of the usual.

                  1. 3.0
                    Jul 21, 2023
                    Case Aide
                    Current Employee
                    Jamaica, NY
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    There is a lack of communication

                    Cons

                    Great atmosphere and all are welcomed

                    1. 4.0
                      Jun 17, 2023
                      Licensed Clinical Social Worker
                      Current Employee
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Sco supports their employees to grow within the company. Flexible hours Comfortable environment for the most parts

                      Cons

                      Poor/ low salary ranges High turnover rates Poor Mental health services. They promote social services over MH needs.

                      1. 3.0
                        May 4, 2023
                        Theraputic Case Manager
                        Current Employee, more than 5 years
                        Queens, NY
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        - Helpful peers -working with youth - vacation time - steping stone career

                        Cons

                        - too much paper work - alot of task and requirements makes it easy for you to forget other task - No clear and cut training, you kind of get thrown in and have to learn fast - working directly with inmates on rikers island facilty

                      Viewing 1 - 10 of 350 Reviews
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                      SCO Family of Services Reviews FAQs

                      SCO Family of Services has an overall rating of 3.2 out of 5, based on over 359 reviews left anonymously by employees. 50% of employees would recommend working at SCO Family of Services to a friend and 49% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, SCO Family of Services employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at SCO Family of Services. This rating has been stable over the past 12 months.

                      50% of SCO Family of Services employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated SCO Family of Services 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at SCO Family of Services to be career development, coworkers, benefits and the cons to be senior leadership, culture, management.

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                      Administrative Assistant

                      Gave two interviews recently and got a feedback that I wasn’t able to explain my role as effectively, because of which I won’t be able to transition as fast into a fast-paced environment. I have worked in one small firm and one small-mid firm, and I personally feel I am ready to take up more responsibilities and move to a bigger firm for more exposure. Not sure how else I can explain my roles effectively, even after walking them through everything, how am I supposed to utilise this feedback?

                      4
                      1 Comment

                      Generalist

                      Im really interested in applying for Walmart but I'm not interested in the bs that comes along with it. Especially when nowadays the difference between poverty & not living on the streets is a full-time job (If you're lucky) 🥴🥴

                      3
                      7 Comments

                      Reviews by Job Title

                      • Case Planner(14)
                      • Case Worker(13)
                      • Child Care Worker(11)
                      • Administrative Assistant(7)
                      • Direct Support Professional (DSP)(7)

                      SCO Family of Services Photos

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                      SCO Family of Services photo of: SCO staff pride themselves on doing whatever it takes to help vulnerable New Yorkers.
                      SCO Family of Services photo of: Annual Taft Conference
                      SCO Family of Services photo of: Library
                      SCO Family of Services photo of: Madonna Heights
                      SCO Family of Services photo of: Bronx Arena High School Graduation
                      SCO Family of Services photo of: Employees who were honored at our 2018 Staff Recognition Dinner
                      SCO Family of Services photo of: Independent Youth
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                      Glassdoor has 359 SCO Family of Services reviews submitted anonymously by SCO Family of Services employees. Read employee reviews and ratings on Glassdoor to decide if SCO Family of Services is right for you.