SCO Family of Services Reviews | Glassdoor

SCO Family of Services Reviews

Updated May 15, 2017
136 reviews

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Full-time Part-time

2.8
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Doug O'Dell
33 Ratings

136 Employee Reviews

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Pros
  • The flexibility in the schedule was very good and so was the amount of vacation time (in 9 reviews)

  • Working with staff and making a difference in the lives of the people with disability (in 4 reviews)

Cons
  • disparity between administrators and employees in programs, little room for growth, frustrating populations to work with (in 7 reviews)

  • no room for growth, low pay for industry (in 10 reviews)

More Pros and Cons

  1. "Good and stable."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SCO Family of Services full-time

    Pros

    Flexibility was great to have.

    Cons

    No bonuses but it was okay.


  2. "Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coordinator
    Current Employee - Coordinator
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at SCO Family of Services full-time

    Pros

    Helpful learning environment.

    Cons

    No changes in salary unless you move to another position that pays more. Leadership doesn't necessarily pay attention to the well being of their staff

    Advice to Management

    Maybe invest in some real research and consulting that would help with the worker turn over.


  3. "Great learning experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Planner in Queens, KY
    Former Employee - Case Planner in Queens, KY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    What i enjoyed most about the job was the learning experience, working and getting to know the families and the Vacation time

    Cons

    The job is very intense its very easy to get Over worked in a 35 hour work week, to do visits, paper work and charts and meetings


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Second time around"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dix Hills, NY
    Current Employee - Anonymous Employee in Dix Hills, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at SCO Family of Services full-time (Less than a year)

    Pros

    I've worked for this agency once before and quit because of the working conditions, but I thought a different site might have a different culture. There have been some improvements but it is mostly the same.

    Generous sick and vacation time
    Provides clinical supervision for licensing hours
    Staff is friendly
    Agency-provided trainings run year-round

    Cons

    Everything is still documented in handwriting
    Program is understaffed
    It takes months to replace someone which leaves more work for remaining staff (perpetual cycle)
    Because leadership is absent, mid-level staff is supporting entry-level staff
    Clients are treated better than staff
    Clients are becoming more entitled and less respectful
    Policies are constantly changing that no one knows what the rules are
    It seems some clients are not appropriately placed and would be better served in a HLOC

    Advice to Management

    Nurture and fight for your staff to be fairly treated and compensated so there is less turn over.


  6. "A great place to get your feet wet"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brooklyn, NY
    Former Employee - Anonymous Employee in Brooklyn, NY
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at SCO Family of Services full-time (More than 5 years)

    Pros

    The organization is built by knowledgable social workers who really care about their work. If you are a hungry young person looking to try different things, this is a good place to work. What they lack in pay scale, they make up for in opportunities to grow.

    Cons

    Lack of infrastructure. Pay is very low. Communication silos are tough to crack because of the wide range of services and physical locations available.

    Advice to Management

    Invest in technology and human capital.


  7. "Difficult place to work"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SCO Family of Services full-time

    Pros

    Good vacation, sick time, health care

    Cons

    poor management, unqualified staff, bad salaries

    Advice to Management

    fire people who need to be fired


  8. "Good starter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Child Care Worker in New York, NY
    Current Employee - Child Care Worker in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at SCO Family of Services (More than a year)

    Pros

    great environment to work in

    Cons

    limited resources and actions


  9. Helpful (2)

    "Preserve your mental health and do not apply!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brooklyn, NY
    Former Employee - Anonymous Employee in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at SCO Family of Services full-time (More than a year)

    Pros

    Schedule is often flexible.

    Cons

    Upper management has no training or knowledge of job functioning and relies too heavily on lower staff, who are underpaid. Staff are promoted just because of the years they remain at the program, not qualifications. Most supervisors are not Masters level in the mental health field. The waiver program was immensly dysfunctional and upper management provided no solutions to high turnover rate or disatisfaction with work overload, harrassment and safety issues within the job itself. Turnover rate was never addressed and most employees left on "FMLA" to never return or simply abandoned their jobs due to the unhealthy work environment. HR will pretend to address concerns but do nothing about the numerous complaints pouring in. I am clueless as to how some of these programs are still up and running. Preserve your mental health and do not apply to this agency.

    Advice to Management

    Do the complete opposite of what you are doing now.

    SCO Family of Services Response

    Jan 25, 2017 – HR Specialist of Recruitment and Retention

    Dear Former Employee, Thank you for sharing your feedback. SCO values input from all current and former staff on what we are doing well and what we could do better, as we continually strive to ... More


  10. Helpful (1)

    "Good experience but dysfunctional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SCO Family of Services full-time (More than 3 years)

    Pros

    Huge organization with a lot of potential for learning opportunities.

    Cons

    Management has little to no respect or consideration of your opinion and zero respect for your personal time. There is no room to grow.

    Advice to Management

    Trust your employees to do their job. Don't micromanage. Respect work life balance.


  11. Helpful (1)

    "Waiver Service Provider B2H program"

    Star Star Star Star Star
    Former Employee - Waiver Service Provider in Brooklyn, NY
    Former Employee - Waiver Service Provider in Brooklyn, NY
    Doesn't Recommend

    Pros

    Very good pay for the position.

    Cons

    poor communication with Part time staff, required personal paperwork lost, , etc.

    Advice to Management

    Part time providers working on waiver program need managers with time to manage.


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