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SCVNGR Reviews

14 reviews

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2.5
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Seth Priebatsch
9 Ratings

14 Employee Reviews

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  1. "Fun startup environment, fast growing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - MBA Intern in Boston, MA
    Former Employee - MBA Intern in Boston, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at SCVNGR full-time (Less than a year)

    Pros

    Great people, great team, very fun every day. People are engaged and the CEO is great and very accessible. The company likes to innovate and is willing to listen to anybody and their ideas. Plus lunches are free!

    Cons

    Dysfunctional teams from time to time, lots of shuffling around. From time to time there seems to be poor direction, especially for sales team.

    Advice to Management

    SCVNGR/LevelUp needs a clear mission. As of now, one founder seems to be looking to build a real company, while the other wants a quick pay day exit. Once on the same page, maybe the day to day mission will make more sense.


  2. "Lots of Potential, Not Well Managed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at SCVNGR full-time (More than a year)

    Pros

    Lots of young, bright employees, great benefits, flexible schedule

    Cons

    Overall lack of communication and focus

    Advice to Management

    LevelUp/SCVNGR definitely has potential as a product, that I truly believe. However, the management is not focused at all. They constantly change their strategy and lack communication with all facets of the company. They're also constantly putting off some seriously needed updates to the product itself - things that have been requested for over a year at this point.

    When I first started working here I was extremely excited, and now I'm kind of lackluster about the whole thing. The company will still probably be in business for another year, but I don't know about the future beyond that. It's frustrating when you see all the issues within the company, but you can't do a thing about it. LevelUp is really good at hiring talented people; they're also really bad at keeping them.


  3. Helpful (1)

    "Transparency doesn't exist and neither does a road to profitability."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SCVNGR full-time (More than a year)

    Pros

    - Working with a young and talented team.
    - Being part of an emerging market and the excitement that paving the way for a new technology brings.
    - Autonomy
    - Solid benefits

    Cons

    - Low pay and commission is always changing in a negative way.
    - Equity is just a carrot that they dangle. Employees are promised to recieve a portion of it after 6 months and after a year most employees have seen nothing.
    - Management is inept and they do not possess the skills necessary to develop employees and drive the change needed for LevelUp to succeed.
    - Lying is synonymous with this company. The public is told inflated numbers about merchants and users.
    - They have been rapidly laying of employees across the board.
    - The product is not ready for the public. It is too inconsistent and glitchy.

    Advice to Management

    Learn to work more closely with your employees. You are out of touch and have no clue that the whole company has one foot out of the door.


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  5. Helpful (4)

    "It's a summer camp, not a work place."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Enterprise Sales in Boston, MA
    Former Employee - Senior Enterprise Sales in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SCVNGR full-time (More than a year)

    Pros

    Lots of young good looking employees, free food, good health benefits...

    Cons

    They do not treat their employees with any shred of respect. You will be pushed to hit unreachable goals in sales and be subject to monthly changes in commission. Upper management will fabricate numbers to the press as well as internally promote lying to customers to make a sale.

    The office morale is terrible. People are being fired or quitting weekly and there is a constant fear of losing your job. Look at the profile of the employees still there, there is no real experience. The only experienced individuals are pushed out and have their hands tied by the only decision maker in the company.

    Compensation does not reflect the work. For a Northeastern Co-op it is great money, but for a full time employee you will never hit the commission earnings projected in your offer letter. Better companies, better compensation, better leadership around every corner.

    Advice to Management

    You have fired or let walk out the door every individual with talent. You can only fake it for so long before you run out of money. Come clean about your financial health and develop a road to revenue. Employees aren't stupid, we know how much money we are losing, and how little money we are making.


  6. "A fun place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at SCVNGR full-time (More than a year)

    Pros

    You'll be hard pressed to find a more casual work environment. Everyone wears jeans, they provided a lot of food, and it is incredibly social. You're given a lot of responsibilities which forces you to learn and adapt quickly, and really prepares you for roles at other companies.

    Cons

    Because it's a startup, sometimes it's a little disorganized. By the end of 2012 they were just scraping together a HR team, people's performance bonuses had be pushed back and, although the Chief Ninja often promotes transparency, there seemed to be things going on behind the scenes that weren't communicated.

    Advice to Management

    Organization and training for all management positions will go a long way. The company will be in an even stronger place!


  7. Helpful (6)

    "Can't believe I stayed as long as I did"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Boston, MA
    Former Employee - Software Engineer in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at SCVNGR full-time (Less than a year)

    Pros

    Was once a darling of the media, so relatively high profile. They provide lots of free food and drinks (engineers got free lunches every day). Paid healthcare and dental.

    Cons

    The cult of personality around the CEO is incredibly stifling. Employee input is never sought, and is rarely even tolerated. The expectation is that you will work long days without question or hesitation (12+ hours for 7 days a week for one sustained period for Engineers during a 2 month product build). Work/life balance was nonexistent. While I was there, the CEO actively and overtly initiated a campaign to pit engineering staff and the head of engineering against each other. He treats employees as pawns in an egotistical machiavellian game. Just plain awful.

    Advice to Management

    Treat your employees with some respect.


  8. Helpful (4)

    "Great foundation, TERRIBLE leadership, Great product with no direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Boston, MA
    Current Employee - Sales in Boston, MA
    Doesn't Recommend
    Negative Outlook

    I have been working at SCVNGR full-time (More than 3 years)

    Pros

    Incredible employees. Very hard working, loyal and generally positive working environment. Benefits are great, full health and dental (for full-time).

    Cons

    Communication - Non-existant. Top down management approach does not allow for collaboration on projects or creativity. In a space that is so dependent on the creativity of their product and marketing many of the decisions are made behind closed doors by a few individuals.

    Pay - Below market in all cases, broken promises of salary increases around every corner.

    Growth Opportunities - Management is typically brought in from the outside. Do not be confused when you are told there are growth opportunities in the company. Employees stay at their position and pay scale until they can no longer take it. They are then fired or quit.

    Voice of reason - If you have an idea that goes against the managements vision you are essentially on notice for your firing. There is no opportunity for input if Upper Upper management has made the decision. The company is run by one individual.

    Sales goals in some depts. are completely out of line with the realistic expectations. Selling a product that is not ready for mass market and expecting it to work is not possible. LevelUp is not ready for big brands. Accounting malfunctions, marketing mishaps and hardware issues

    If there is not a shake up in Leadership soon the company will go away. DO NOT WORK HERE, employees are leaving on a weekly basis, if not more often.

    Advice to Management

    Diversify the management team. Employees are not renewable resources that you can burn through like VC $$. Allow for honest feedback. You are allowing talent to walk out the door and asking talent to leave to support the mistakes of management. Stop burning bridges in the community, the payment space and the world. You don't see Square going around starting twitter wars with people do you?


  9. Helpful (4)

    "Lot's of potential, Narrow minded individuals"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Rockstar in Cambridge, MA
    Former Employee - Rockstar in Cambridge, MA
    Doesn't Recommend
    Negative Outlook

    I worked at SCVNGR full-time (Less than a year)

    Pros

    Very laid back and young work environment.

    Cons

    Unfortunately, the fact that they are young and laid back is the exact reason why this company will never be tier 1. The young culture is fun but their is zero professional guidance. Merit is based on a fraternity like recognition structure. I wouldn't be surprised at all if this company isn't around in a few years. Don't even think about a career with this company. Pay is extremely minimum and there is little opportunity for growth.

    Advice to Management

    Get real management. Putting people with absolutely zero management experience in charge is exactly why you will fail.


  10. Helpful (4)

    "Intense roller coaster ride"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cambridge, MA
    Former Employee - Anonymous Employee in Cambridge, MA
    Recommends

    Pros

    Everyone is pretty laidback, great recognition for work done well, dress code is very free, very youthful environment, you get a lot of responsibility, exciting place to work, never boring

    Cons

    Very intense mentality, people feeling like they need to be "busy" all of the time, not a lot of trust, very poor communication from leadership (lots of surprises...not all good)

    Advice to Management

    treat your employees well. and that's not just giving them vacation when they need it and working them 7 days a week without breaks. be more transparent, don't just fire people randomly


  11. "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I enjoyed working at SCVNGR. They do a great job of keeping employees engaged and retained. Lots of great perks aside from great medical and dental.

    Cons

    None that I can think of.


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