SDL Reviews | Glassdoor

SDL Reviews

Updated March 22, 2019
342 reviews

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2.8
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SDL CEO Adolfo Hernandez
Adolfo Hernandez
15 Ratings

Employee Reviews

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Pros
  • "Work life balance is good at SDL with great management" (in 42 reviews)

  • "great working environment with a lot of benift" (in 51 reviews)

Cons
  • "Work/life balance can be a problem for the consistent "doers" within the organization" (in 19 reviews)

  • "Very long hours for not enough money - definitely not paid as well as in the industry" (in 18 reviews)

More Pros and Cons

  1. "Excellent company reputation, excellent benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Chicago, IL
    Current Employee - Senior Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SDL full-time (More than 10 years)

    Pros

    Excellent management, flexible work life balance, great time off and benefits, travel opportunities

    Cons

    base salary could be higher, commission plan could be higher

    SDL Response

    Nov 12, 2018 – Executive Team

    Thank you for taking the time to write your review. We continuously benchmark our salaries and commission plans against the market and believe that our current offerings are competitive in the LSP... More


  2. Helpful (7)

    "Great company on a cost cutting mission to irrelevancy"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SDL full-time (More than 3 years)

    Pros

    Exciting products, global company offering chance to work with people around the world

    Cons

    SDL has jerked back and forth from being on course with solid management, to off course, to on course and back off course. Unfortunately it's off course and doing drastic uninformed cost cutting to appease investors upset about falling market valuation.

    Advice to Management

    Quit and allow more experienced leadership to take your place. That's rough but I saw a strong company ruined because the inexperience CEO misspeak on earnings expectation that weren't met and the market price fell, requiring uncalled for cost cutting.

  3. "Toxic environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technical Writer in Wakefield, MA
    Former Employee - Senior Technical Writer in Wakefield, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at SDL full-time (More than 5 years)

    Pros

    Some good people, some horrible people.

    Cons

    It is a toxic environment. Lots of managers with too much ego.

    Advice to Management

    Get some GOOD management. People who know what they are doing!


  4. Helpful (6)

    "Management is very poor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Superior, CO
    Former Employee - Anonymous Employee in Superior, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at SDL full-time (More than a year)

    Pros

    Majority of the team members are enjoyable to work with.

    Cons

    Management has no clue on what is going on within their departments and does not provide a vision or guidance.


  5. Helpful (5)

    "Typical corporate environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Superior, CO
    Former Employee - Program Manager in Superior, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at SDL full-time (Less than a year)

    Pros

    Plenty of resources, financial / industry prowess

    Cons

    Siloed, bureaucratic, inflexible, unorganized, unstructured


  6. Helpful (9)

    "Poor People Strategy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Superior, CO
    Current Employee - Project Manager in Superior, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SDL full-time (Less than a year)

    Pros

    Two stars for trying to be a leading technology company.

    Cons

    People strategy at SDL is not great.

    New employees are being treated like a hot potato when someone has to train them on the tools and processes. New recruits are sent to production teams who don't have allocated time or resources to do the training. Production teams send them back to their Managers, who are too overworked to pay attention. You will end up being trained by one of the remote teams (most likely in India), who will try to explain to you how things work on a Skype call.

    If you like a constant struggle from day 1, this is a place for you.

    Advice to Management

    Embrace clear roles and make people a priority. After all, your employees are the ones developing new product and talking to your accounts every day. Someone working in production SHOULD NOT be asked to train a new hire, period. This is unfair and frustrating for all parties involved.

    SDL Response

    Nov 6, 2018 – Executive Team

    Thank you for taking the time to share you views. We value your feedback.

    We are continually reviewing our induction and on-boarding programs and from recent feedback from our new-starters we... More


  7. "Field Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Marketing Manager in Dallas, TX
    Current Employee - Field Marketing Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SDL full-time (More than 3 years)

    Pros

    I absolutely love working at SDL and my job. When I started at SDL, I was in a completely different position. If you work hard and believe in the company, SDL will work with you to find your place. It is a fast paced environment, and don’t be afraid to ask questions. I am continually learning and working with people all around the world.

    Cons

    If you don't like change, SDL probably isn't a great fit.

    Advice to Management

    Keep doing what you are doing!

    SDL Response

    Oct 22, 2018 – Executive Team

    Thank you for taking the time to leave your review. We appreciate your feedback and definitely agree that SDL supports development and change in role and we promote internal moves to get the right... More

  8. Helpful (2)

    "Good products in spite of poor vision and management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in New York, NY
    Former Employee - Customer Service in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at SDL full-time (More than 8 years)

    Pros

    Opportunity to work from home.
    Decent IT infrastructure and responsive IT department.

    Cons

    Frequent reorganizations. Reporting structure is confusing.
    Difficulties trying to find homes for product acquisitions, leading to confusing product name changes, realignments and management.
    Strategy and vision extend as far as quarterly results.
    Management is too busy herding right and left to engage in long-term planning, genuine employee engagement. C-suite seems to spend an inordinate amount of time traveling, and their site visits to local offices always have a car waiting and suitcase by the door. Meaningless office-wide "town hall", empty promises and must run to catch flight, sorry.
    Be aware that a large percentage of the geographic spread and body count is due to in-country translators (good for translation services, but misleading to gauge size).
    Shiny-object management initiatives are mostly lip-service and lack follow-through; real change rarely happens.

    Advice to Management

    Stop renaming products.
    Flexibility, yes, but execute on something for longer than an Uber ride.

    SDL Response

    Nov 6, 2018 – Executive Team

    Thank you for taking the time to write your review. We appreciate both positive and negative feedback.

    As with any company going through a transformation there will inevitably be some fall out... More


  9. Helpful (28)

    "Don't Work Here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boulder, CO
    Former Employee - Anonymous Employee in Boulder, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SDL full-time (More than 3 years)

    Pros

    If you are looking for a really large, disjointed corporate structure to hide in and collect a paycheck while adding no real value, this is the place for you.

    Free coffee. This is important. The caffeine has to take the place of your soul after it slowly drains out.

    There is some good people who work here. My initial experience here was very positive solely due to my first director and manager who I have a lot of respect for.

    Cons

    Mostly just echoing everything else said in negative reviews.

    If you are passionate and you personally invest yourself in your work and value feeling appreciated for that work, this is not the place for you for at all. I've done a lot of work for military contractors and yet, I've never left a job feeling as disregarded, unimportant and unappreciated as I did when I finally left SDL.

    First company I've ever vowed not to work for again. I can't imagine a situation where I would feel desperate enough to return after the personal experience I had.

    If you work there currently, my advice to you is to quit for a competitor. Leaving SDL was one of the best things for me from a career perspective. Tech companies who understood the value of what I did and accomplished during my time at SDL all offered me 25-30% more than my SDL salary. Leaving resulted in the largest single pay jump I've ever had.

    They only care about the money. They don't pay well. They don't value individual talent. They just simply don't have mechanisms for the accomplishments of lower level employees to reach the higher level corporate level, because they just don't care. Your work will largely be there to advance the career of directors and executives.

    Advice to Management

    Your monolithically slow and behind on technology. I don't see how you ever grow to become a really competitive, tech driven company when you have a culture that doesn't place any value on recruiting and keeping individual technical talent.

    SDL Response

    Jul 12, 2018 – CSR & Employee Engagement Consultant

    Thank you for your feedback. We value both our existing and previous employees’ views. A few years ago we recognized that our people strategy (along with our business strategy) needed to change. We... More


  10. Helpful (8)

    "Frequent Re-orgs, don't expect job security"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in San Jose, CA
    Former Employee - Marketing Manager in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SDL full-time (More than a year)

    Pros

    Great internal tools on company intranet; minimal paperwork, everything online; above average products

    Cons

    Developers frequently slip schedule; stated company direction changes radically on annual basis; SDL used to be overly extravagant on fly-in company meetings

    Advice to Management

    user surveys to determine "other skills" and industrial experience that employees have to offer; don't stray too far from your core products