SECURUS Technologies Reviews | Glassdoor

SECURUS Technologies Reviews

Updated June 16, 2017
149 reviews

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Full-time Part-time

3.8
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Rick Smith
92 Ratings

149 Employee Reviews

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Pros
  • Great work environment and people (in 9 reviews)

  • Securus provides a great work/life balance for my position that I greatly appreciate (in 5 reviews)

Cons
  • Work from home options are costly (in 6 reviews)

  • Upper management would prefer employees work at least 10 free extra hours a week just so they can beat you down a little bit more (in 10 reviews)

More Pros and Cons

  1. Featured Review

    "Excellent Company to Work For"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Carrollton, TX
    Current Employee - Management in Carrollton, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SECURUS Technologies full-time (Less than a year)

    Pros

    SECURUS provides a very professional work environment with great pay and bonus structure. The services provided bring families the ability to stay in touch during very difficult times. Management is very available to all associates within the company and provide a very harmonious work environment for staff. The culture is one of promoting strong work/life balance, community outreach, and the opportunity to grow within the organization when skills are proven.

    Cons

    I have no negative comments. It's a great organization to work for.

    Advice to Management

    Keep up the good work.


  2. "##Wonderful Company##"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SECURUS Technologies (More than a year)

    Pros

    Securus has a smaller company feel, so it's easier to form business relationships. I genuinely like the company, the work, the people and the feel of the place. Bonuses are paid quarterly instead of yearly, and it's a stable company in a growth industry.

    Cons

    Securus is really big about promoting within and that's something that is really important to me. It is nice to see a company invest in their associates.

    Advice to Management

    I have no negative comments. It's a great organization to work for.


  3. "##GREAT COMPANY###"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Carroll, TX
    Current Employee - Anonymous Employee in Carroll, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SECURUS Technologies full-time (Less than a year)

    Pros

    SECURUS Technologies provides a very professional work environment with great pay and bonus structure.They are full-fill the employer all requirement.I am very satisfied on SECURUS Technologies.Highly Recommended!!!

    Cons

    It's a great organization to work for.

    Advice to Management

    Keep up the good work.


  4. "Pretty good place to work"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook

    I have been working at SECURUS Technologies full-time

    Pros

    Securus has a smaller company feel, so it's easier to form business relationships. I genuinely like the company, the work, the people and the feel of the place. Bonuses are paid quarterly instead of yearly, and it's a stable company in a growth industry.

    Cons

    There's a very noticeable lack of diversity in senior management.


  5. """Great Company For Work"""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Carrollton, TX
    Current Employee - Manager in Carrollton, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SECURUS Technologies full-time (Less than a year)

    Pros

    SECURUS provides a very professional work environment.They provide great pay and bonus structure. The culture is one of promoting strong work/life balance, community outreach, and the opportunity to grow within the organization when skills are proven.Thanks SECURUS..

    Cons

    It's a great organization to work for.

    Advice to Management

    Carry on and Providing the best service.


  6. ""On track to do great things""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Carrollton, TX
    Current Employee - Assistant Manager in Carrollton, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SECURUS Technologies full-time (Less than a year)

    Pros

    Cool working environment, good group cohesion among different IT teams. Most of the projects follow Agile methodology.

    Cons

    So far there is not a whole of negative or cons about this position. I have been enjoying my time here in Securus..

    Advice to Management

    I have no negative comments. It's a great organization to work for.


  7. ""On track to do great things""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Carrollton, TX
    Current Employee - Assistant Store Manager in Carrollton, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SECURUS Technologies full-time (Less than a year)

    Pros

    Cool working environment, good group cohesion among different IT teams. Most of the projects follow Agile methodology.

    Cons

    So far there is not a whole of negative or cons about this position. I have been enjoying my time here in Securus

    Advice to Management

    I have no negative comments. It's a great organization to work for.


  8. Helpful (1)

    "I have been working at The Securus Technologies full-time (More than 4 years)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Dallas, TX
    Current Employee - Management in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SECURUS Technologies full-time (Less than a year)

    Pros

    This is the best company I have ever worked for. The company truly cares for its employees. Great people with great talents work here. Lots of opportunities for growth.

    Cons

    I have no negative comments. It's a great organization to work for.

    Advice to Management

    Keep up the good work.


  9. "GREAT sales team & leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Education & Learning Instructor in Carrollton, TX
    Current Employee - Senior Education & Learning Instructor in Carrollton, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SECURUS Technologies full-time

    Pros

    This is one of the most professional, organized, goal oriented and purpose driven sales teams that I have supported as a Sales Trainer. We are led by a great Senior VP of Sales who has a great understanding for a sales platform as well as what is required for the organization to run as a whole. He is extremely driven, yet respectful and coaches the sales leadership team as well as the sales reps from his experience to strive for our best! The sales reps, though not in the office often, are always polite and willing to help. This is a growing company with great opportunities and I would highly recommend looking at becoming a Securus Associate.

    Cons

    I do not have any at this time.


  10. "The Grass can be Greener!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Carrollton, TX
    Current Employee - Manager in Carrollton, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SECURUS Technologies full-time (More than 3 years)

    Pros

    Securus is a unique industry that at times can get bad publicity due to its "audience". Being with the company now for several years, I can confirm that this is by far the best company that I have been employed with. I find the company to be fair and they treat Associates with respect. If you are willing to grow with Securus they will support you fully in all aspects of your career. Securus gives to you what you give to them.

    It's incredible to be a part of a company that has such a huge impact on peoples lives.

    Cons

    There no huge cons that stand out when it comes to Securus and being employed with the organization.


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