SECURUS Technologies "hard work" Reviews | Glassdoor

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SECURUS Technologies Employee Reviews about "hard work"

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166 Employee Reviews

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  1. Featured Review

    "Excellent Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Carrollton, TX
    Current Employee - Management in Carrollton, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SECURUS Technologies full-time (Less than a year)

    Pros

    SECURUS provides a very professional work environment with great pay and bonus structure. The services provided bring families the ability to stay in touch during very difficult times. Management is very available to all associates within the company and provide a very harmonious work environment for staff. The culture is one of promoting strong work/life balance, community outreach, and the opportunity to grow within the organization when skills are proven.

    Cons

    I have no negative comments. It's a great organization to work for.

    Advice to Management

    Keep up the good work.

    SECURUS Technologies Response

    Aug 14, 2017

    We certainly appreciate your commitment to the organization.


  2. "Best communication service provider"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Dallas, TX
    Current Employee - Administrative Assistant in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SECURUS Technologies full-time (More than 3 years)

    Pros

    Securus is an inmate communication service provider. Their technology allows incarcerated members to connect with their loved ones via phone calls and their video visitation platform. They were prompt and did an excellent job.

    Cons

    This company is doing not any negative service.

  3. "CSR EMPLOYEE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Dallas, TX
    Former Employee - Customer Service Representative in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at SECURUS Technologies full-time (Less than a year)

    Pros

    -pay

    -easy work

    -good training

    -Good senior management

    Cons

    -everything else

    -didnt give pay checks after i quit


  4. "Using shady contractor in Forsyth, beware!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at SECURUS Technologies full-time

    Pros

    The managers are very professional and straight forward compared to the HR staff. Probably a good place for a kid straight out of school with no bills to work.

    Cons

    Guarded Exchange, the contractor used for digital forensics in Forsyth, GA is pretty shady. Gave the run around on salary over and over, and refused to discuss numbers. This indicates they're low-balling hard. Most likely bottom 10%.

    Advice to Management

    Openly disclose salary offers so people don't waste their time with your hiring staff.


  5. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Customer Service Representative in Lewisville, TX
    Former Employee - Customer Service Representative in Lewisville, TX
    Positive Outlook
    Approves of CEO

    I worked at SECURUS Technologies full-time (Less than a year)

    Pros

    Great benefits and good environment

    Cons

    Low pay. Pay to start is low


  6. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Director in San Antonio, TX
    Current Employee - Executive Director in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SECURUS Technologies full-time (Less than a year)

    Pros

    The staffs are very helpful, friendly and very much professional in their work. They really pleased me. I should highly recommend them.

    Cons

    No downside with working them.


  7. "One of the best inmate communication service provider company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Los Angeles, CA
    Current Employee - Project Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SECURUS Technologies full-time (Less than a year)

    Pros

    This company does a great job. They always ask about any issues we may have and explain what services they will provide. We highly recommend their services

    Cons

    NO negative outcome with working this company.

  8. "Financial engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Engineer in Plano, TX
    Former Employee - Financial Engineer in Plano, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at SECURUS Technologies full-time (More than 3 years)

    Pros

    Great people great environment nice area great parking very diverse location great private company great management good food selection near by

    Cons

    Made to look like prison most opportunity only in sales no cafeteria segmented off by salary feel can get very cliquish

    Advice to Management

    Great


  9. "For the truth, be sure to go back beyond the upper management solicited reviews."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Carrollton, TX
    Former Employee - Anonymous Employee in Carrollton, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at SECURUS Technologies full-time (More than 3 years)

    Pros

    You get paid and get insurance (which gets worse each year).

    Cons

    If you do NOT want empowerment, impartiality, pride in your employer, to receive appropriate pay for the job you do, then you've found it. Company consistently has a higher than average number of EEOC claims. The culture of this place is NOT reflective of MOST employers. Please know what you're getting into....

    Advice to Management

    Hope that you never have to work anywhere else because your idealology won't fit in even the most average work place.

    SECURUS Technologies Response

    Jan 12, 2018

    When people bring issues to HR we dedicate resources to investigate the situation and provide resolution in a timely manner. Our investigations are confidential and we strive to comply with our... More


  10. "Modern Day Plantation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good people who are working there

    Cons

    Modern day plantation that you would be working for.


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