SECURUS Technologies "upper management" Reviews | Glassdoor

SECURUS Technologies Employee Reviews about "upper management"

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158 Employee Reviews

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  1. Featured Review

    "Excellent Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Carrollton, TX
    Current Employee - Management in Carrollton, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SECURUS Technologies full-time (Less than a year)

    Pros

    SECURUS provides a very professional work environment with great pay and bonus structure. The services provided bring families the ability to stay in touch during very difficult times. Management is very available to all associates within the company and provide a very harmonious work environment for staff. The culture is one of promoting strong work/life balance, community outreach, and the opportunity to grow within the organization when skills are proven.

    Cons

    I have no negative comments. It's a great organization to work for.

    Advice to Management

    Keep up the good work.

    SECURUS Technologies Response

    Aug 14, 2017

    We certainly appreciate your commitment to the organization.


  2. "Loved working there"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SECURUS Technologies part-time (More than a year)

    Pros

    The CEO's really great. He helps out in day-to-day activities.
    It was nice having relaxation and flexibility there.

    Cons

    The working hours could become a bit tensed, but that way, we're highly productive.

    Advice to Management

    Keep up the good work

  3. "Excellent workplace with good opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Carrollton, TX
    Current Employee - Anonymous Employee in Carrollton, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at SECURUS Technologies full-time (More than a year)

    Pros

    A fulfilling job with good exposure so you get to learn a lot. The work environment and culture is great. When you work for Securus, there is work-life balance, which is most important. The leadership is great to work with. The pay at Securus is also good and you get to travel a lot. There is a lot of room for growth. The company is always looking to promote talent.

    Cons

    None. I think the overall company is great to work for


  4. "Very easy to deal with."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SECURUS Technologies full-time

    Pros

    Upper management is easy to get along with. CFO takes his role seriously as a boss who actually cares about his employees. He understands the job can be frustrating at times, but when you have a boss like his the job seems effortless.

    Cons

    You can get slammed with being busy, makes time go by quickly.


  5. "Helping people keep communications."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SECURUS Technologies full-time

    Pros

    A fulfilling job helping people keep in contact with each other. The work environment is fast paced and rather busy. Time goes by quickly.

    Cons

    Fast paced environment that requires fast paced thinking.

    SECURUS Technologies Response

    Aug 14, 2017

    As our Mission Statements say, "We exist to serve and connect to make our world safe." So glad you take pride in your work and our mission.


  6. "Awesome company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SECURUS Technologies full-time

    Pros

    Work atmosphere is friendly. We work together to get the job done. Non adversarial environment and pay is very fair. The CEO is very fair, wonderful to work for and incredibly understanding.

    Cons

    None, I'm happy to have found this employment.

    Advice to Management

    Keep up the great job!

    SECURUS Technologies Response

    Aug 14, 2017

    I know that Mr. Smith is very proud of all of the Securus Associates. Thank you for your feedback. The organization is happy to have you with us!


  7. "Too bad I had to leave."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SECURUS Technologies full-time

    Pros

    Boss doesn't breathe down your back, employees mind their business. The people who work here are rather helpful and work together as a team. I wish I could have stayed since the pay is very reasonable and fair.

    Cons

    Nothing. I had to leave due to medical illness in my family that needed my full time attention.

    SECURUS Technologies Response

    Aug 14, 2017

    Our thoughts are with you and your family at this time.

  8. Helpful (2)

    "Senior Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SECURUS Technologies full-time

    Pros

    I really can't think of any good things about this company.

    Cons

    Bullying was a problem. The project I was on was failing, and had made some rather unfortunate inital choices. I'm not sure if my project ever saw the light of day. Employee perks seemed to flow only to sales, with engineering forgotten conpletely. My own manager was inept, and did not know how best to use me--I got written up for his failures.

    Advice to Management

    Honestly, current management is too far gone. They're too focused on whether they can make money doing something, and don't seem to care about whether the things they're doing are morally correct.


  9. ""Innovative Organization""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Project Engineer in Dallas, TX
    Current Employee - Project Engineer in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SECURUS Technologies full-time (Less than a year)

    Pros

    Exposure to multiple projects .

    Cons

    The company is always bouncing around on different contracts.

    Advice to Management

    Continue to strive for innovation and portfolio development.


  10. "Decent workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SECURUS Technologies full-time

    Pros

    Good management, approachable people at all levels

    Cons

    There is no flexibility what so ever

    Advice to Management

    Please add flex time for employees or WFH option when needed. And also improve benefits program.


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