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SEGA of America Reviews

Updated Nov 25, 2021

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Found 61 of over 68 reviews

2.8
37%
Recommend to a Friend
SEGA of America COO Ian Curran (no image)
Ian Curran
0 Rating
Pros
  • "Great IP, great people, great industry(in 6 reviews)

  • "great people, fun industry, great brand(in 3 reviews)

  • Cons
  • "low pay(in 3 reviews)

  • "No strategic direction across the Sonic franchise(in 3 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 1 year

      SEGA - The place you want to be!

      Aug 6, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Excellent pay. Great benefits. Awesome people. Great culture. Lots of talented, intelligent people you get to work with. The job has a lot of other perks.

      Cons

      Can’t really think of any. I hope the company continues to grow and expand into other regions/markets.

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    2. 1.0
      Current Employee

      Miserable Experience

      Nov 25, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Cool co-workers - Free games

      Cons

      - Zero opportunity to move up within the company. They'd rather hire their friends than ever look within. - Pay is well below industry average and that won't change anytime soon even if the company likes to think they're competitive (competitive with who? the absolute bottom of the barrel?) - Non-existent onboarding process leading to new employees having zero idea what to do and folding under pressure - Long-time employees on the exodus because company refuses to improve things and live in some magical dreamland. This means there's no - Company has become incredibly corporate, which wouldn't necessarily be a bad thing if employees weren't treated like another statistic - Company changed the bonus structure so upper execs get paid even more while the rest of us have to scrounge for the rest even if we do all the hard work -Company exploits workers and prey on those who enjoy video games so they can pay them less - Those who were hired during the pandemic are paid a lot more than those who stayed by the company before that all went down, leading to even greater pay disparity - Speaking up leads to being shot down or worse, and they'd rather tell you to speak to the next higher-up when they're either dealing with the same issues or refuse to speak up on your behalf - Teams are run incredibly lean leading to incredibly high stress levels that are never addressed

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    3. 1.0
      Former Employee, more than 3 years

      Making games is fun....just not at SEGA

      Jun 30, 2021 - Anonymous Employee in Irvine, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Depending on your department, the people here are great to work with - You get free copies of the games you work on - Not much else

      Cons

      - Pays well below industry average (which is saying something for the games industry) - No opportunities to move up within the company - No support for improving skills and career growth - Management has created a toxic work environment due to nepotism. It seems as though they are only worried about hiring people they have worked with and not the best fit or most qualified - Office politics can lead to lack of promotions, lack of support, and being thrown under the proverbial bus. - Managers are out of touch with the industry: decisions seem to be made with no real understanding of the industry and where it is headed. - Employees have no voice when it comes to ideation - Speaking up often leads to being ostracized - The physical office is underwhelming and uninspiring - The company oftentimes takes advantage of the passion and talent of employees, knowing that workers are expendable if they ask for more money, promotions, or voice a dissenting opinion. - Extremely high turnover leads to a lack of a clear vision as everybody is new.

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      6 people found this review helpful
    4. 1.0
      Current Employee, more than 3 years

      Great Place to Work if You Like Stress!

      Mar 14, 2021 - Marketing 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Most coworkers are some of the most down to earth and highly skilled people I have ever worked with. - Did a good job handling Covid-19 and working from home - Decent place to work if you’re new to the industry - “SEGA” is a well-known name, but be prepared for people to say “I didn’t know they were still around” - Irvine area is nice but very expensive

      Cons

      - Lack of any control or creativity. EVERYTHING needs Japan HQ approval including promotions. - Japan HQ is NOT data-driven. It’s a complete mystery what guides their decision-making - The marketing department is a mess with high turnover and poor leadership. This mess causes more headaches for other departments. - The quantity of games is more important than the quality of games, so many low quality games get the green-light. - Some departments are severely understaffed and overworked. I have seen many get burnt out and leave - Expect a very low salary compared to the rest of the industry. If you have to work here, do it for 2-3yrs then leave to go to a higher-paying company - Expect finger-pointing and backstabbing - Little to no growth opportunity - Don’t expect any education support - When we used to work in the office, the place was dirty and disgusting

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      6 people found this review helpful
    5. 2.0
      Former Employee, more than 3 years

      Incredible potential, but currently impossible to realize

      Nov 28, 2020 - Anonymous Former Employee in Irvine, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Great brand recognition - Opportunity to work with incredible games and passionate ICs - The right person can bring a lot of positive change, growth and new ideas; reasonable room for experimentation in your work

      Cons

      - Bizarre expectations from management across the organization - Basically no investment or care for training, education, industry standards and best practices - No reinvestment in US branch from HQ, regardless of regional performance - Genuinely abusive environment at times, inappropriate and destructive behavior is swept under the rug - Nepotism and favoritism are serious, growing issues, not a meritocracy by any sense - Low pay, bonuses are designed to *strongly* favor senior / executive management while many associate / mid-level employees make far below even the low industry standard

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      6 people found this review helpful
    6. 2.0
      Current Employee, more than 3 years

      Low pay, no career prospect, but great people

      Oct 30, 2020 - Anonymous Employee in Irvine, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Great products - Coworkers are jazzed to be there, passionate about their work - Everyone is friendly and welcoming - Low amount of 'crunch' compared to the rest of the gaming industry - Project managers are skilled and know what they're doing - Great place to start your gaming career

      Cons

      - Expect to be underpaid and overworked. Entry-level workers (QA, translators, editors) make just barely above minimum wage. Many live paycheck to paycheck. - No chance of promotion. Some people have been waiting 4+ years for one. - Low career prospects due to above. Seems many employees bounce after 2-4 years and get hired in a better position for better pay at a competitor. - Very cliquey, depending on department. - Very little feedback given on work performance. - Changes in the company only happen when something catastrophic happens.

      5 people found this review helpful
    7. 1.0
      Former Employee

      TOXIC BEYOND TOXIC

      Aug 27, 2020 - Management in Burbank, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Some colleagues are nice. - You work on Sonic the Hedgehog. - Looks good on your resume.

      Cons

      - Work will consume you. You will work over 12 hours a day, 7 days a week. - Executives have a complete lack of accountability. - Incompetence is overlooked as long as there is loyalty. - No strategic direction across the Sonic franchise. - It's more important to smile and agree with other managers than actually do good work or be honest about problems. - There is a "See no evil, hear no evil" mentality toward potential issues. - In-groups and out-groups run strong. - Will promise bonuses and reviews, but never deliver them. - Executives make $250k+ and pretend $40k annually is gracious for a full-time coordinator. - Extremely toxic culture and very political. Every day is like walking on eggshells covered in broken glass. - The best day I had was my last day in the office because I knew I never had to deal with any of the things I just listed again.

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      11 people found this review helpful
    8. 1.0
      Current Employee, more than 5 years

      company does not care for employee, instead prefers to suffocate them

      Jul 28, 2020 - Marketing in Irvine, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      hard working dedicated people that the company does not deserve easy to get in company is doing a good job of taking care of employees during the pandemic

      Cons

      Obvious nepotism and favoritism Empty promises made by CEO which has yet to be fulfilled in the 2 years since he came on Japan office has ultimate control, so it's impossible for Irvine office to have breathing room or freedom to make calls that would benefit the western market. Irvine office essentially does a lot of work for the Europe office Across the board, people are doing 2 - 3x the work compared to other companies while getting paid under what is fair on market, with the only incentive being yearly bonuses (Which should be a bonus not monetary compensation for the job) Back stabbing and finger pointing is pretty typical. There is no program for employees to train and grow nor any support for that. People on the lower end of the ladder tend to be treated badly. The type of place that will fire people who worked for a year at the company and fire them just before bonuses come out

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      8 people found this review helpful
    9. 1.0
      Former Employee

      Worst Place to Work for

      Apr 20, 2020 - Accountant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice people. Average benefit and pay.

      Cons

      Shady and poor management. They do not understand the US market.

      7 people found this review helpful
    10. 5.0
      Former Employee, more than 1 year

      An amazing place to work on.

      Dec 15, 2019 - QA Tester in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The staff of the company where great and respectful,the food is great and salary is amazing

      Cons

      Wifi in the building was horrible.

      1 person found this review helpful
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