SEGA of America Reviews | Glassdoor

SEGA of America Reviews

Updated Jul 16, 2019

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Found 51 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
46%
Recommend to a Friend
75%
Approve of CEO
John Cheng
11 Ratings
  1. "was warned it is dysfunctional, turned out to be correct"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    No opinion of CEO

    I worked at SEGA of America

    Pros

    fun atmosphere. cool products. good research department. they encourage creativity

    Cons

    infighting among mid/upper management created underlying animosity between groups. many decisions are made for internal political reasons rather than good business reasons.

    Advice to Management

    try a 360 degree review process to weed out, or at lease identify, the weak mid/upper managers. do something to get the groups to work together instead of working against one another.

    SEGA of America2012-03-12
  2. "Revolving door of terrible managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Disapproves of CEO

    I have been working at SEGA of America

    Pros

    Big brand name, iconic IP, nice office,

    Cons

    Business down 60% since 2007, Americans treated as 3rd class, Europeans treated as 2nd class. Politics rewarded over merit.

    Advice to Management

    Top execs in Europe and Japan keep getting promoted while Americans get fired and treated badly. The wrong people are getting promoted

    SEGA of America2011-05-13
  3. "Okay place to work, but difficult to get decisions made"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    No opinion of CEO

    I have been working at SEGA of America

    Pros

    Start-up like mentality when i was there Ability to wear lots of different hats

    Cons

    Management in Japan made it difficult to make decisions for the US market

    SEGA of America2011-02-22
  4. "Generally good but needs revolution in quality"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Producer in San Francisco, CA
    Recommends

    I have been working at SEGA of America

    Pros

    Co-workers are generally great folks at SEGA. It can be frustrating working for a Japanese company due to communication and culture issues, but the US office continues to show success in growing a Western-centric videogame development strategy.

    Cons

    No stock or profitsharing mean that there is really no hope of hitting a jackpot even if you make a hit game. There is no incentive to pitch original projects since SEGA will not give up any financial reward to an internal entrepreneur.

    Advice to Management

    Get off the zero-sum business plan and spread more bets so projects can live and die on quality. Amazing games will reap rewards in the market and restore the tarnished SEGA brand.

    SEGA of America2008-09-05
  5. "Good benefits and people, but poor management and consistently bad development track record."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Marketing Manager in San Francisco, CA
    Doesn't Recommend
    Disapproves of CEO

    I worked at SEGA of America

    Pros

    Sega has great properties. The benefits are very good. Some great people on staff. Lots of young employees in their 20s and 30s.

    Cons

    Poor track record of developing quality games. Game quality is consistently subpar. Little oversight of bad employees. Dysfunctional relationships with other business units creates lots of friction in daily work and long-term planning. Leadership is not consistent in its decision making regarding personnel with good employees fired and promoted and bad employees promoted and fired. Lack of healthy questioning of process...

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    Advice to Management

    Listen to the people at the bottom. They have an honest and more truthful assessment of the situation than those on top. Don't be afraid of doing the right thing. Support your people. They need guidance.

    SEGA of America2008-09-24
  6. "Nice, but no contract"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at SEGA of America full-time

    Pros

    Nice atmosphere, no hierarchy etc.

    Cons

    Unfortunately, they have Zero Hour Contracts -.-

    Advice to Management

    Appreciate your employees more and provide proper contracts

    SEGA of America2018-09-18
  7. "A Fallen Giant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at SEGA of America full-time

    Pros

    A few valuable IPs. Sonic.

    Cons

    Company is led to autocratically from Japan, there is an inherent blame culture, with the least capable often claiming credit for the work of the talent

    SEGA of America2017-11-23
  8. "Great family at SEGA"

    StarStarStarStarStar
      Current Employee - Anonymous Employee in

      I have been working at SEGA of America

      Pros

      People are really awesome and helpful Work hours can be super flexible Great friendly environment and work space

      Cons

      Previous management from Europe was awful Lots of Europe vs US fighting

      SEGA of America2012-07-28
    • Helpful (1)

      "Political- a collection of departments, the whole often adds up to less than the sum of the parts."

      StarStarStarStarStar
      • Work/Life Balance
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in
      Doesn't Recommend
      No opinion of CEO

      I have been working at SEGA of America

      Pros

      SEGA was one of the industry's greats and the brand still has some residual value- if nothing else it looks good on the resume to non-industry folk. Opportunity to cover lost of ground quit quickly due to small size of company. Nice office and decent location.

      Cons

      Generally poor product and poor attitude to product makes. Having the US team report to the European office as a territory is just... weird. A little slow on trends like DLC, mobile and casual gaming. Horribly understaffed.

      SEGA of America2011-06-20
    • "Good in the short term, but not as much in the long term"

      StarStarStarStarStar
      • Work/Life Balance
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Lead QA Tester in
      Doesn't Recommend
      No opinion of CEO

      I worked at SEGA of America

      Pros

      Good Work Environment Free Soda Working in the video game industry

      Cons

      Very difficult to move up in the organization Lack of clear vision from top of the organization Difficult to move up

      Advice to Management

      Value all members of the organization from top to bottom

      SEGA of America2010-08-22
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