SEI/Aaron's Reviews | Glassdoor

SEI/Aaron's Reviews

Updated April 28, 2018
81 reviews

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2.7
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Chas Smithgall
25 Ratings

81 Employee Reviews

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Pros
  • Decent pay, good benefits, and flexibility with scheduling (in 4 reviews)

  • Until Chas took over was a great place to work (in 3 reviews)

Cons
  • Long hours for any type of manager (in 16 reviews)

  • No Work/Life balance, low pay, really bad employer at least in the NYC area (in 4 reviews)

More Pros and Cons

  1. "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SEI/Aaron's full-time

    Pros

    Great company to work for!

    Cons

    Sometimes the hours can be long


  2. "Sales Manager and CAA/MT/CAM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Health insurance, and employee discounts.

    Cons

    Corporate changes their minds constantly. Upper management is greedy, and unrealistic about expectations. They're now cutting hours and wages across the board. The pay is terrible for the stress and labor one must do.They pay new employees much higher than ones with tenure. No family life, however corporate is off weekends. It's just really frustrating. I loved the company for years, it's just the culture has truly changed for the worse. I've been everything one can be in an aarons location minus being the GM. It's very stressful, the hours suck, and corporate will harass you. If you can tolerate a lot of crap, it's great.

    Advice to Management

    Two words, be realistic. Pay your lower employees more, and you wouldn't have such a high turnover rate. Store associates have families too, they should be able to spend time with them every other weekend.

  3. "CSR"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SEI/Aaron's full-time

    Pros

    very nice people to work with

    Cons

    long hours and not enough pay

    Advice to Management

    pay more for good help


  4. "Challenging job but very rewarding"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at SEI/Aaron's full-time

    Pros

    Very good experience working there

    Cons

    Would like more opportunities to advance


  5. Helpful (2)

    "Micromanage capital of the world"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Account Manager in Tempe, AZ
    Current Employee - Customer Account Manager in Tempe, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at SEI/Aaron's full-time (More than a year)

    Pros

    Some cool customer and some cool employees maybe a half day here and there. A “potential” bonus structure for employees

    Cons

    Where to begin....if you looked up extreme micromanagement in the dictionary this place would be the definition. Low and by industry standards low pay. They expect everything especially when almost all store are understaffed. Impossible bonus to hit, and even when hit not payed out or it’s questioned by upper management. A million and one tasks to do while you’re doing you job. Takes way to long to hire new employees to the point they find another job. They want you to work hours upon hours then get mad when you do. So so employe purchase program benefits that are “ok”

    Advice to Management

    Change the company culture quickly or this place will end up like its competitors and lots of disgruntled employees (which there are tons now.


  6. Helpful (2)

    "Too comfortable and outdated. Company will not pull itself out of its downward spiral."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance Analyst in Atlanta, GA
    Former Employee - Quality Assurance Analyst in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at SEI/Aaron's full-time (More than a year)

    Pros

    I'm having a hard time with this question. The Cons section may explain why I couldn't find the Pro's.

    Cons

    The heads of the company are way too comfortable with their jobs and the company itself. They don't care to make differences or make changes for the better. At a time when a company has made continues declines in revenue, layoffs, store closings nationwide, it is the most crucial time to make changes. Most upper management, (VP's, Directors,) for this company are lazy. They are far too comfortable with their jobs and unsupervised. You may not be able to micromanage VP's and Directors but they too need to be checked on because while this company is realistically meeting its doom these positions are not only lacking in improvements, ideas, planning and execution efforts, they keep others from trying to below them. It's very frustrating to find the problems, develop solutions and then stopped because change may take them out of their comfort zone.

    Advice to Management

    No matter the position, all upper management needs to be checked in on (I don't mean their data and reports) both data and reports can be played with. A great idea would be to survey lower level employees. If you make it anonymous, you may just learn things you never knew. Ask them for their ideas and opinions. When finished ask them how they like their job and why?


  7. "Do Not Go Into Business With Chas Smithgall"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SEI/Aaron's full-time

    Pros

    Until Chas took over was a great place to work

    Cons

    Chas took control of SEI Aaron's and sold the company back to Aaron's Corporate. He is only in business for himself and does not care about the financial burden he has put his former employees in with increased cost of benefits and now bi-weekly pay. I personally am losing $300-400 per month! If you ever have an opportunity to work for a company Chas Smithgall operates run the other way!!!

  8. "Work you butt off"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at SEI/Aaron's full-time (More than a year)

    Pros

    Pretty good company will always have hours for you to work. Almost impossible to get fired unless stupid reason.

    Cons

    No time for family and raises are pitiful 10 cents really that makes no difference when you have been there for a year or so.

    Advice to Management

    Time off and family are more important than your numbers and goals.


  9. "Controller"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at SEI/Aaron's full-time (More than 3 years)

    Pros

    Our Atlanta Store Support Center treats everyone well, the benefits and pay rates are very good. Has been a great place to work.

    Cons

    None that I can think of.

    Advice to Management

    None


  10. "Dissapointing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CAM in Syracuse, NY
    Current Employee - CAM in Syracuse, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at SEI/Aaron's full-time (More than 3 years)

    Pros

    Flexable scedual with planning. Friendly work environment. Close teams.

    Cons

    Customers, hours, pay, cleanlyness. Regular unwanted encounters with bedbugs roaches and other infestations.

    Advice to Management

    Lower your over all prices the economy has changed peoples income has changed. Our customer base is borderline poverty. With uneducated or ignorent individuals who can afford better quality furnature; or at the other extreme the individuals who live in poverty and try to cheat our system both of which dont have the capacity to fully understand the terms of our leases or pricing. Ive been with sei for a few years and its discouraging watching customers happily renting items only to have to rip the merchandise away from these families. The aarons "service fee" is almost as much as the "fair market value" of the item. How dose aarons get away with charging 600 dollars for an xbox1 or ps4 with an added 400 dollars in service fees thats 1000 dollars for a new or used console. There 279.00 at walmart. I have one phrase to describe sei and corprate aarons, Money Hungry. And lastly why push your reginal managers to push your gms to demand no employees share wage information? This is illigal and most people dont realize its your right and duty to share wage information it keeps wages fair. Unfortunately I've taken it upon myself to discover the difference in wages and wow this company clearly has an unspoken rule book with a chapter called wages and promotions. Its amazing that 2 people with the same experiance and position can have 2 totally opposite pay grades with hundreds of dollars in difference... This dosent make a team it pits people against eachother.


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