SELLBYTEL Group Reviews | Glassdoor

SELLBYTEL Group Reviews

Updated February 9, 2017
205 reviews

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Full-time Part-time

2.8
Star Star Star Star Star
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SELLBYTEL Group Founder, CEO & Chairman Michael Raum
Michael Raum
61 Ratings

205 Employee Reviews

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Pros
  • Salary and work environment are also correct for a call center (in 15 reviews)

  • international, big company, good location (in 7 reviews)

Cons
  • Low salary, tiny canteen for the huge number of employees, organization definitely to improve (in 12 reviews)

  • no career path, very limited development opportunities (in 4 reviews)

More Pros and Cons

  1. "Account manager"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Salary and good environment

    Cons

    No growth in a short term

    Advice to Management

    More incentives since the beginning

    SELLBYTEL Group Response

    Feb 16, 2017 – Head of Marketing International

    Thank you for your rating. We are happy you were part of the SELLBYTEL team. On the other hand, we are sorry to see that you were less satisfied with some aspects of your position. We respect ... More


  2. "Jobs aren't worth it with them...keep looking."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at SELLBYTEL Group full-time

    Pros

    -They do not micro-manage
    -Flexible work fromg home

    Cons

    -No incentives/ bonuses (low pay too)
    -Unprofessional management
    -No HR who understands the legal necessities a company needs to uphold
    -No Profesional training offered (Was told to do training "out of pocket" for an inexpensive program for my team.) They now do "trainings" on things like writing emails but nothing my team could utilize to better our actual jobs.

    Advice to Management

    -Get a solid HR team who understands American Labor Laws if you're going to continue business in the USA.
    -Management is good at shaking hands and smiling, but doesn't have actual management experience.
    -Offer real performance incentive. Don't give out money or gift cards for guessing baby pictures in a news letter or winning a cook off before performance is incentivised.
    - Stop hiring and promoting family and friends. Let talented outsiders have a real chance.


  3. Helpful (2)

    "Sales Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Seemed nice on paper and speaking to in person. Showed understanding and compassion.

    Cons

    Everything I mentioned in Pros was non-existent came down to business. VP Level was just brutal in the way he communicates 1:1. Just another money-hungry manpower vendor. Poor communication throughout.

    Advice to Management

    Your account managers should not have to hide behind your VP during tough negotiations.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (7)

    "Better than most manpower agencies"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mountain View, CA
    Current Employee - Anonymous Employee in Mountain View, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at SELLBYTEL Group full-time (Less than a year)

    Pros

    Good medical insurance, PTOs, sick days and personal days compared to many other agencies. Understanding manager who does his best to make his employees and clients happy. Regular team lunches to build team spirit and morale

    Cons

    Career growth may be limited depending on which team you join. Training is offered onsite by SellByTel's clients. Wish they have an internal sales program to nurture superstars.

    Advice to Management

    Have more admin support. Provide better orientation to new hires. Provide opportunities at other clients' sites to employees.


  6. Helpful (12)

    "Good call center, but don't expect a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at SELLBYTEL Group full-time

    Pros

    - 9-5 job, you don't have to worry abour work-life balance,
    - they have many diverse project, you can change from one to another
    - pretty well organized, good salary (depends on the project, sometimes it can be so-so)
    - some (limited) training opportunites

    Cons

    - no career path, very limited development opportunities
    - your salary stays pretty much the same, a lot depends also on the bonus


  7. "Top Workplaces"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kuala Lumpur (Malaysia)
    Current Employee - Anonymous Employee in Kuala Lumpur (Malaysia)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SELLBYTEL Group full-time (More than a year)

    Pros

    Great working environment. Very structured and well run projects. Great trainings scheduled time to time.

    Cons

    Review on employee benefits and pay structure

    SELLBYTEL Group Response

    Feb 19, 2017 – Head of Marketing International

    Thank you so much for your rating! We are pleased to see that you have an overall positive outlook of our company. We place great emphasis on receiving honest feedback from our employees. We ... More


  8. "Sellbytel"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good people, some good training, nice environment

    Cons

    very little room for progression, lack of organisation.

    SELLBYTEL Group Response

    Feb 16, 2017 – Head of Marketing International

    Thank you so much for your rating! We are very pleased to see that you enjoyed your time at SELLBYTEL surrounded by good co-workers within a multicultural environment. At the same time, we are sorry ... More


  9. "Job surrounding"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales and Service Lead
    Current Employee - Sales and Service Lead
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SELLBYTEL Group full-time (More than a year)

    Pros

    excllent atmosphere great enviroment good staff

    Cons

    low salary, no career advanement

    Advice to Management

    should match salary according to inflation

    SELLBYTEL Group Response

    Feb 2, 2017 – Head of Marketing International

    Thank you for your excellent rating! We are glad you are enjoying your time here at SELLBYTEL, getting the best out of the excellent atmosphere and great environment generated by all employees. We ... More


  10. "Customer Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support Representative in Barcelona (Spain)
    Current Employee - Customer Support Representative in Barcelona (Spain)
    Neutral Outlook
    No opinion of CEO

    I have been working at SELLBYTEL Group part-time (Less than a year)

    Pros

    international, big company, good location

    Cons

    possibilities for development, fixed shifts

    SELLBYTEL Group Response

    Feb 14, 2017 – Head of Marketing International

    Thank you for your rating. We are very pleased to see that you enjoy working at SELLBYTEL within a diverse and multicultural environment and that you find its strategic location satisfactory. At the ... More


  11. "Good school"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Barcelona (Spain)
    Current Employee - Anonymous Employee in Barcelona (Spain)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at SELLBYTEL Group full-time (More than 5 years)

    Pros

    International team, challenging and with clients that creates big opportunities.

    Cons

    Salary, management bottleneck blocking career pathing, 120% short term cost focused.
    Gap between management and employees (priorities, communication, main focus...).

    SELLBYTEL Group Response

    Jan 25, 2017 – Head of Marketing International

    Thank you for your rating. We are glad you enjoy working at SELLBYTEL surrounded by an international team and having a positive attitude towards any challenge you come across. On the other hand ... More



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