SELLBYTEL Group Reviews | Glassdoor

SELLBYTEL Group Reviews

Updated November 20, 2017
271 reviews

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2.9
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SELLBYTEL Group Founder, CEO & Chairman Michael Raum
Michael Raum
82 Ratings

271 Employee Reviews

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Pros
Cons
  • low salary, no career advanement (in 20 reviews)

  • They promise you career opportunities, but even if you try hard, it does not really matter (in 7 reviews)

More Pros and Cons

  1. "You need to be proactive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mountain View, CA
    Current Employee - Anonymous Employee in Mountain View, CA

    I have been working at SELLBYTEL Group full-time (Less than a year)

    Pros

    I had the ability to regularly communicate with the North American VP, so it was easy to communicate with him the things that I wanted and needed in order to stay content. Management is always very approachable. Some of my colleagues were very unhappy but I believe that you need to be vocal from the start about your goals and they will be clear on how much they can help you achieve them. Mgmt does try and create a good work environment and create a real team atmosphere for its employees.

    Cons

    Workplace politics can sometimes get in the way. Many of the positions that they offer can become dull after a few months, so it can sometimes be hard to stay motivated. They need to get better about offering growth opportunities to quality employees. In my time here, I saw a lot of very talented people come and go because they did not feel valued.

    Advice to Management

    Employees want growth opportunities. Plain and simple. You don't have to go around just handing everybody raises and promotions, but we need something to work towards. If you don't offer your employees clear growth paths, you simply will not keep them for long.


  2. Helpful (1)

    "Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SELLBYTEL Group full-time

    Pros

    - Contracted to work with good companies.

    Cons

    - They will sell the dream and it will fall very, very short.
    - A ton of sexism and racism.

    Advice to Management

    Get better management.

  3. "Account manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Salary and good environment

    Cons

    No growth in a short term

    Advice to Management

    More incentives since the beginning

    SELLBYTEL Group Response

    Feb 16, 2017 – Head of Marketing International

    Thank you for your rating.

    We are happy you were part of the SELLBYTEL team. On the other hand, we are sorry to see that you were less satisfied with some aspects of your position. We respect... More


  4. Helpful (3)

    "Jobs aren't worth it with them...keep looking."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at SELLBYTEL Group full-time

    Pros

    -They do not micro-manage
    -Flexible work fromg home

    Cons

    -No incentives/ bonuses (low pay too)
    -Unprofessional management
    -No HR who understands the legal necessities a company needs to uphold
    -No Profesional training offered (Was told to do training "out of pocket" for an inexpensive program for my team.) They now do "trainings" on things like writing emails but nothing my team could utilize to better our actual jobs.

    Advice to Management

    -Get a solid HR team who understands American Labor Laws if you're going to continue business in the USA.
    -Management is good at shaking hands and smiling, but doesn't have actual management experience.
    -Offer real performance incentive. Don't give out money or gift cards for guessing baby pictures in a news letter or winning a cook off before performance is incentivised.
    - Stop hiring and promoting family and friends. Let talented outsiders have a real chance.


  5. Helpful (5)

    "Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Seemed nice on paper and speaking to in person. Showed understanding and compassion.

    Cons

    Everything I mentioned in Pros was non-existent came down to business. VP Level was just brutal in the way he communicates 1:1. Just another money-hungry manpower vendor. Poor communication throughout.

    Advice to Management

    Your account managers should not have to hide behind your VP during tough negotiations.


  6. Helpful (9)

    "Better than most manpower agencies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mountain View, CA
    Current Employee - Anonymous Employee in Mountain View, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at SELLBYTEL Group full-time (Less than a year)

    Pros

    Good medical insurance, PTOs, sick days and personal days compared to many other agencies. Understanding manager who does his best to make his employees and clients happy. Regular team lunches to build team spirit and morale

    Cons

    Career growth may be limited depending on which team you join. Training is offered onsite by SellByTel's clients. Wish they have an internal sales program to nurture superstars.

    Advice to Management

    Have more admin support. Provide better orientation to new hires. Provide opportunities at other clients' sites to employees.


  7. Helpful (14)

    "Good call center, but don't expect a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at SELLBYTEL Group full-time

    Pros

    - 9-5 job, you don't have to worry abour work-life balance,
    - they have many diverse project, you can change from one to another
    - pretty well organized, good salary (depends on the project, sometimes it can be so-so)
    - some (limited) training opportunites

    Cons

    - no career path, very limited development opportunities
    - your salary stays pretty much the same, a lot depends also on the bonus

  8. "Business Development Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development Representative in Barcelona (Spain)
    Former Employee - Business Development Representative in Barcelona (Spain)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SELLBYTEL Group full-time (Less than a year)

    Pros

    good incentives, good sales training, flexible hours

    Cons

    repetitive tasks, not easy to get a career there or to stay more than 3 years due to repetitive tasks


  9. "opinion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    you will meet lots of people from all over the world

    Cons

    they are good in front of you and bad behind your back

    SELLBYTEL Group Response

    Nov 14, 2017 – Head of Marketing International

    Thank you for your rating.

    We are very happy to see that you enjoy working at SELLBYTEL along with great colleagues from all over the world who create a good multicultural environment to work in... More


  10. "Clients come first, employees second"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Barcelona (Spain)
    Current Employee - Customer Service Representative in Barcelona (Spain)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at SELLBYTEL Group full-time (More than a year)

    Pros

    Good training, teamwork, sometimes Teamleaders listen

    Cons

    Client wishes are put at the front even before employees, they are afraid to lose clients that bad

    Advice to Management

    -

    SELLBYTEL Group Response

    Nov 13, 2017 – Head of Marketing International

    Thank you so much for your rating! We are pleased to see that you positively rated teamwork and good training. At the same time we are sorry to see that you are less satisfied with other aspects of... More


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