SELLBYTEL Group "work environment" Reviews | Glassdoor

SELLBYTEL Group Employee Reviews about "work environment"

Updated 18 Sep 2019

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Found 498 reviews

2.6
StarStarStarStarStar
Rating TrendsRating Trends
40%
Recommend to a Friend
44%
Approve of CEO
SELLBYTEL Group CEO Michael Raum
Michael Raum
158 Ratings
Pros
  • "Work environment is like a typical call center(in 28 reviews)

  • "Sellbytel is a great place to start off in Barcelona(in 26 reviews)

Cons
  • "low salary, no career advanement(in 36 reviews)

  • "The team leader was very incompetent, she was a dictator, we had to ask authorization to go to toilets, to have lunch(in 13 reviews)

More Pros and Cons

Reviews about "work environment"

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  1. Helpful (6)

    "You need to be proactive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mountain View, CA

    I have been working at SELLBYTEL Group full-time for less than a year

    Pros

    I had the ability to regularly communicate with the North American VP, so it was easy to communicate with him the things that I wanted and needed in order to stay content. Management is always very approachable. Some of my colleagues were very unhappy but I believe that you need to be vocal from the start about your goals and they will be clear on how much they can help you achieve them. Mgmt does try and create a... good work environment and create a real team atmosphere for its employees.

    Show More

    Cons

    Workplace politics can sometimes get in the way. Many of the positions that they offer can become dull after a few months, so it can sometimes be hard to stay motivated. They need to get better about offering growth opportunities to quality employees. In my time here, I saw a lot of very talented people come and go because they did not feel valued.

    Advice to Management

    Employees want growth opportunities. Plain and simple. You don't have to go around just handing everybody raises and promotions, but we need something to work towards. If you don't offer your employees clear growth paths, you simply will not keep them for long.

    SELLBYTEL Group2017-11-16
  2. "Sellbytel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Demand Generation Specialist in Kuala Lumpur
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at SELLBYTEL Group full-time for less than a year

    Pros

    International working environment with play room for relaxing Training is provided for new hires Depends on your reporting manager - they do appreciate good talent Medical benefits + visa sponsorship

    Cons

    Slow HR but fast paced company which expect good result in short time Some training is not helpful/useful

    SELLBYTEL Group2018-02-13
  3. "Needs improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Kuala Lumpur
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at SELLBYTEL Group full-time for more than a year

    Pros

    - Great work environment, great office - Frequent trainings to improve your skills.

    Cons

    - Salary is unfair, no increments

    SELLBYTEL Group2017-12-25
  4. "Top Workplaces"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kuala Lumpur
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SELLBYTEL Group full-time for more than a year

    Pros

    Great working environment. Very structured and well run projects. Great trainings scheduled time to time.

    Cons

    Review on employee benefits and pay structure

    SELLBYTEL Group2017-02-10

    SELLBYTEL Group Response

    February 19, 2017Head of Marketing International

    Thank you so much for your rating! We are pleased to see that you have an overall positive outlook of our company. We place great emphasis on receiving honest feedback from our employees. We would love to hear from you, should you have any suggestions please spare some time to ...

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  5. Helpful (1)

    "Great Working experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - OPs Management in Kuala Lumpur
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SELLBYTEL Group full-time for more than a year

    Pros

    Excellent working environment with one of the world leading BPO that provides me great experience in my career growth.

    Cons

    The medical benefit were not extended to immediate family

    Advice to Management

    Improve Compensation and benefits Retention of quality employee

    SELLBYTEL Group2017-01-04

    SELLBYTEL Group Response

    February 5, 2017Head of Marketing International

    Thank you for your excellent rating! We are glad you are enjoying your time here at SELLBYTEL, getting the best out of the excellent atmosphere and great environment generated by all employees. On the other hand, we are sorry to see that you were unsatisfied with some aspects ...

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  6. Helpful (6)

    "Executive support needed."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside Sales Supervisor in Kuala Lumpur
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SELLBYTEL Group full-time for more than a year

    Pros

    Work environment is good. Lots of camaraderie amongst colleagues. Easy access to office since its near public transport hub.

    Cons

    Poor support from executive level. Escalations get swept under the carpet. Sales commissions don't get paid on time and sometimes delayed for a few months. Cap on overachievement also.

    SELLBYTEL Group2015-10-16
  7. Helpful (2)

    "Sellbytel in Barcelona"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Manager 
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at SELLBYTEL Group full-time for more than 3 years

    Pros

    Great people, perks of living in Barcelona, opportunities to move in the company. Pretty relaxed working environment, lots of socializing opportunities.

    Cons

    The quality and the working environment really depends on the project you're in. Pretty low pay. Despite some people being hard working, there are also lots of lazy employees who don't take the job seriously. Pretty high turnover.

    Advice to Management

    Please concentrate on work quality and equal opportunities in different projects.

    SELLBYTEL Group2014-04-22
  8. "Valoración de empresa"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Asistencia técnica in Barcelona
    Recommends
    Neutral Outlook
    No opinion of CEO
    (Translated from English)

    I have been working at SELLBYTEL Group for less than a year

    Pros

    Personas serviciales, entorno laboral agradable, oportunidades de horas extras, aire acondicionado, helado gratis en verano y buena comida.

    Cons

    Vacaciones limitadas; fechas disponibles para las vacaciones limitadas. No hay un momento para relajarse en el descanso y las actividades para relajarse son limitadas.

    Advice to Management

    Proporcionen un área de descanso con un lugar para relajarse y con actividades para distraerse de un día estresante.

    SELLBYTEL Group2018-12-03

    SELLBYTEL Group Response

    December 7, 2018Head of Marketing International

    Thank you for taking the time to rate our company. We are happy to read that you have a great relationship with your colleagues and enjoy working in our Barcelona location. We respect every employee’s feedback, as there is improvement potential in our company just like with any other ...

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  9. "Bien"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    (Translated from English)

    I worked at SELLBYTEL Group full-time

    Pros

    El salario es digno, hay diversidad en el entorno laboral y las instalaciones están bien.

    Cons

    Les falta humanidad y hay desorganización en recursos humanos.

    Advice to Management

    Nada que comentar

    SELLBYTEL Group2018-10-16
  10. Helpful (1)

    "Solo para principiantes si no te queda opción."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Desarrollo De Negocios in Barcelona
    Negative Outlook
    No opinion of CEO
    (Translated from English)

    I worked at SELLBYTEL Group

    Pros

    Recibes tu salario a tiempo. Y eso ya es todo. El entorno de trabajo es como un típico centro de llamadas. Todo estándar.

    Cons

    Si quieres vivir un nuevo nivel de microgestión, no busques más. Este sitio lo tiene todo. Desde mirar el teléfono por la mañana durante descansos, la comida, reuniones, etc., hasta tu supervisor pidiéndote constantemente novedades sobre indicadores claves de rendimiento, etc.

    SELLBYTEL Group2018-03-22

    SELLBYTEL Group Response

    April 3, 2018Head of Marketing International

    Thank you for your rating. We are pleased to see that you have an overall positive outlook of our company. At the same time we are sorry to see that you are less satisfied with other aspects of your position. On the other hand, one of our priorities is to keep our employees motivated ...

    Show More
Found 498 reviews