SGN Reviews

Many thanks for your recent review. As you commented, we’re always looking for ways to improve and your feedback will help us do just that.

Like you say, it’s important that we recognise valuable employee contributions which is why we’re reviewing our recognition process. The recent focus sessions and upcoming survey will help us to gain a better appreciation of what’s working well and what we can do differently to ensure we align our recognition offering with what our people want.... MoreLess

Thank you for leaving a review. We agree that there are lots of opportunities for hard-working employees to progress and we encourage efforts for self-development that benefit our people and company .

We also understand that pay can be a contentious issue and we’ve recently concluded a benchmarking exercise, aimed at providing us with more information about how our salaries compare with our competitors. The insight from this research will help to inform the ongoing pay negotiations which we hope will achieve a positive outcome.... MoreLess

Thanks so much for taking the time to leave a review. It’s great to hear you enjoy working for SGN and we hope your SGN journey continues to be a positive one.

Thank you for sharing your experiences of working at SGN. It’s great to hear that you enjoy working here and value our people and benefits.

Internal communications can be challenging for any large organisation but we recognise it’s an area we can improve upon and we’re committed to getting better. You may have seen that we’re running a survey at the moment to get your views on the types of communication that work for you. The survey closes on Wednesday 31st at 5pm so if you haven’t already, please take 5 minutes and let us know what you think.... MoreLess

Thank you for taking the time to leave a review. It’s great to hear that you enjoy your job and team spirit is high.

We’re committed to continuous improvement and acting on feedback where we can , which is why our reward offering is currently under review. We’re undertaking an exercise to get a better idea of what our people want and we hope to enhance our offering later this year.

You may also have noticed that we welcomed a Management Training and Development Manager just last month as part of our plans to support and develop our leaders and managers. This work will focus on strengthening manager competencies to ensure good management practices.... MoreLess

Thank you for your review. It’s always disappointing to hear negative feedback, but we value and consider all reviews as we look to keep improving our workplace.

We’re making lots of changes in HR, one of which is our management development offer. The work will focus on strengthening the competencies of our current managers, which should address outdated management styles.

In terms of progression, it sounds like you didn’t have a great experience. We want to encourage and support those people who want to progress and there are many varied opportunities for hard-working colleagues.

We recognise work demands can be high in the winter months and we ask operational colleagues to carry out a self-risk assessment during the working day to ensure fatigue is being monitored, and liaise with their manager. Working patterns is an area we want to improve in our southern network and we’re jointly reviewing this with our trade union colleagues.

I’m sorry you’ve taken the decision to leave SGN and I wish you all the best in your future.... MoreLess

Thanks for taking the time to write a review. Hopefully you’ve watched Kate’s feature on SGNApp, called In the Hot Seat. In the video, Kate mentions the ‘big ten’ HR things that we’re addressing (in HR). Pay and benefits is one of them, and we’re doing a data gathering exercise to understand where we are with all aspects of remuneration. We want to find out what people want too – not everyone wants the same benefits. And we need to get better at communicating some of the great benefits we already have, such as child care vouchers. There’s lots of work going on in this space and lots we can do, but it’ll take time.... MoreLess

Thanks for leaving a review. We value feedback and like to respond to all reviews so apologies for the delay.

Teamwork is always a positive theme in our employee opinion surveys so it’s nice to hear that you are part of a great team in Solent.

Pay is another theme of our employee surveys, and like many organisations, people always want more money. There are a few different T&Cs within SGN and some of them were inherited. We recently did a benchmarking exercise to understand how we compare to the external market. Compensation is an emotive area and this exercise gives us valuable insight.

We want to improve our benefits and one positive step is to introduce a pensions salary sacrifice scheme for GPPP pension scheme members, which could mean as much as a 1.5% pay increase. Pensions is a complicated area so we’re contacting all SGNC scheme members on what this means for you. Please check out SGNApp (26 Jan) for a more detailed update.... MoreLess

Thanks for your posting your review. You’re right about the people at SGN, great people and strong teamwork is a consistent positive theme from our employee engagement surveys. It’s our people that deliver an excellent experience for our customers and our ambition in HR is to make our employee experience every bit as good as the best customer experience we provide.

I’m sorry to hear that your secondment has not delivered everything you hoped in terms of recognition. This is not how we want to operate, but you’ll see from some of our responses below that we’re making big changes to our people processes over the next few months. I’ve spoken to the relevant HR Manager and discussions with the relevant people are already underway.... MoreLess