SGN Reviews | Glassdoor

SGN Reviews

To filter reviews, or .

Found 65 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
73%
Recommend to a Friend
82%
Approve of CEO
SGN CEO John Morea
John Morea
37 Ratings
Pros
  • "While I wouldn't guarantee this is a 'job for life' there is a degree of stability in the utility industry when compared to offshore work etc(in 4 reviews)

  • "Amazing training, management team are brilliant, never bored, great people to work with(in 6 reviews)

Cons
  • "Pay and Benefits is below the benchmark(in 3 reviews)

  • "Long hours average 20hr shifts on call, disciplined if missed a call due to asleep/fatigue(in 3 reviews)

More Pros and Cons
  1. Helpful (2)

    "Currently team manager"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - EMS Manager in England, AR
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at SGN full-time for more than 4 years

    Pros

    # Pension, # over time # lots of training for field staff # good apprenticeship scheme

    Cons

    Senior management always interfering, no real career progression, big difference in payscales between D & C business for doing the same job

    Advice to Management

    Let your managers manage

  2. Helpful (1)

    "Retiral review after 42 years in industry"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Manager in Dunfermline, Scotland
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at SGN full-time for more than 20 years

    Pros

    Variety of work, scope for advancement through manual staff levels, pay & benefits,

    Cons

    Work / life balance expectations, work ethos, senior managers targets / new work practices training & managers / teams honest assessments of these not being listened to

    Advice to Management

    I believe SGN needs to re-evaluate their work / life balance expectations. I`ve worked from 06:00 for years in order to maintain what i believe to be my responsibilities regarding my role as a "Team manager". You will not get this ethos from younger generation, who i believe quite rightly, are looking for a better work balance in their lives. My generation accepted the fact that if you worked hard ( & clever) you...

    Show More
  3. "Stability and prospects"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SGN full-time

    Pros

    Good prospects, Good stability, Good benefits, good training programme - room to progress

    Cons

    Can be a who you know not what you know when it comes to promotions etc

    SGN Response

    March 13, 2019Employee Experience Officer

    Thanks so much for leaving us a review and highlighting some of the great things about working for SGN. It’s disappointing to hear you don’t always feel promotions are awarded fairly but the work we’re doing to help our managers ensure inclusive recruitment and advancement processes ...

    Show More
  4. Helpful (1)

    "Anonymous employee Orpington Depot"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at SGN

    Pros

    People- Take pride in work but under continual stress due to many experienced staff leaving and no direction from management

    Cons

    Bullying /fear culture. Lack of leadership. Will not invest in any initiatives that cost money and only interested in immediate returns.

    Advice to Management

    Recruit some experienced staff

    SGN Response

    March 13, 2019Employee Experience Officer

    Thank you for your recent review. One of the challenges we’re facing at the moment is that a large cohort of our workforce are entering retirement which means we’re at risk of losing valuable skills and knowledge. Whilst it’s never nice to lose talent, it does create new opportunities ...

    Show More
  5. "SGN Review"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at SGN

    Pros

    Good people at the job

    Cons

    Lots of work to do

    SGN Response

    January 21, 2019Employee Experience Officer

    Thanks very much for your short and sweet review. We appreciate that sometimes things can get quite busy but, as you highlighted, we’ve got a great bunch of people working here who are always on hand to help.

  6. Helpful (2)

    "Not a great place to be in"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Horley, Surrey, South East England, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at SGN full-time for more than 2 years

    Pros

    not a lot...just for holding a paying job

    Cons

    A lot, from Management to structure of the company. A lot of nepotism and favoritism. Complete disregard of staff.

    SGN Response

    January 21, 2019Employee Experience Officer

    Thank you for taking the time to share your experiences of working at SGN. We’re working hard on building our brand to attract a more diverse range of candidates and we’re committed to ensuring fairness and objectivity when it comes to hiring, developing and progressing our people. ...

    Show More
  7. "A career in SGN"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Human Resources Manager in Ashford, Kent, South East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SGN full-time for more than 20 years

    Pros

    An exciting innovative Company moving forward with the changing legislation and technology. Provides a diverse range of career opportunities in many different processes/work streams. Excellent training, secure employment, good benefits, competitive pay, opportunities for progression based on ability and ambition

    Cons

    Operates a 24/7/365 Emergency service protecting life and property, so some relevant work streams are required to work a stand by rota on call for emergencies out of hours on a rota basis for gas escapes. Compensatory rest time applies if called out with generous associated pay

    SGN Response

    December 19, 2018Employee Experience Officer

    Thanks so much for your positive review. As you highlighted, there’s lots of great things about working for SGN and we’re working hard to make things even better. Like you mentioned, some of our roles do operate a standby rota and during the winter period, it can become particularly ...

    Show More
  8. Helpful (2)

    "Good company with good prospects if willing to work hard"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SGN full-time for more than 6 years

    Pros

    Great work ethic in relation to safety. Generally management is good and training is being provided to ensure management skills are improved. If you are a hard worker SGN will invest in you and you can have a variety of opportunities to follow and create a great long-term career.

    Cons

    As with a lot of companies, management often should listen more to input from the workers as we all have good ideas and a voices. Although this seems to be improving and hopefully will continue to.

    Advice to Management

    Listen to your staff- we all care and want the company to do well. It is a benefit for all.

    SGN Response

    December 19, 2018Employee Experience Officer

    Thanks a million for taking the time to leave us a review. We really do value ideas, suggestions and feedback from our employees; it’s why we put so much emphasis recently on raising awareness of our Glassdoor page to highlight another channel our people might use to share their ...

    Show More
  9. Helpful (2)

    "Great place to work"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SGN full-time for more than 2 years

    Pros

    there is lots of support and knowledge available to help you if you ask. the company really looks after its most valuable assets (the staff) and senior management are approachable.

    Cons

    The IT systems are still in need of bringing in line with other organisations, they are slow and very dated, I know changes have been made and since O365 has been rolled out things are looking on the up but still a long way to go.

    Advice to Management

    harvest as much information as you can from all the 'old school' employees, you have a massive amount of knowledge and skills walking out the door on a daily basis when they retire but nobody is harvesting and documenting that knowledge

    SGN Response

    December 13, 2018Employee Experience Officer

    Thanks so much for your recent review! As I’m sure you’ll already know, ‘putting people at the heart’ is one of our company values so it’s great to hear that you feel we’ve got this right when it comes to our employees. With respect to IT, we’ve made some progress recently ...

    Show More
  10. Helpful (3)

    "It's a good place to work"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Aldershot, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SGN full-time for more than 2 years

    Pros

    The people I work alongside make my day, we help one another and there is always someone you can ask. The work itself is a challenge and I like a challenge. I have been with SGN for just a short while (a year and a half) and I can honestly say that SGN have given me more than I expected. I am always hungry to learn and they have recognised this and 'fed me' and for this I will always be grateful.

    Cons

    Sometimes people can feel overlooked, it's a big company and you can feel as though nobody has noticed how hard you have worked everyday, a lot of good people do a good job on a daily basis.

    Advice to Management

    Look after the 'little people' sometimes just a well done is enough to make someones day and keep them on the track to success.

    SGN Response

    November 29, 2018Employee Experience Officer

    Thanks for the five-star review! We’re so pleased to hear that you’re enjoying life at SGN and making the most of the opportunities that are available. The work our people do across all levels and locations is hugely important and is critical in enabling us to deliver our promises ...

    Show More
Found 65 reviews