SGN Reviews

Thanks so much for leaving a review.

We’re passionate about supporting the development and progression about our people so it’s great to hear about the progress you’ve made.

Regarding your comments about work-life balance, we appreciate that our standby arrangements can impact this. Whilst it isn’t a quick fix, we’re working with our TU colleagues to explore how we can make changes in this area.

Thanks again for taking the time to share your feedback.... MoreLess

It’s great to hear such good feedback about your time at SGN. We’re working on lots of exciting projects at the moment to keep improving and enhancing the experiences of our people.

Many thanks for your recent review.

It’s disappointing to hear your experience at SGN wasn’t an entirely positive one. Allegations of bullying are something we take very seriously and if you’re willing to get in touch we can investigate further. You can contact me at kirstin.gemmell@sgn.co.uk.

In terms of diversity and inclusion, we recognise we have some way to go but we’re truly committed to building a more diverse SGN and creating a culture of inclusion where everyone, regardless of difference, is valued. In October 2016 we commissioned a Diversity and Inclusion Audit to understand the areas that require further attention. Since then, we have implemented a number of recommendations, some of which include: delivering inclusive recruitment training to hiring managers and assessors, reviewing our job advertisements to ensure gender neutral language and using targeted recruitment advertising on social media.

In March this year we ran a follow-up survey to capture views and suggestions from our people. The results are encouraging and will help us to design processes and practices that foster inclusion and diversity at all levels throughout SGN.

We wish you all the best with your future career and welcome the opportunity to discuss your experiences further.... MoreLess

Thank you for taking the time to leave us a review.

The decision to pause our annual employee opinion survey was taken in May 2016 after eight consecutive years running the survey. During this time response rates exceeded 90%, results improved year on year and we achieved an engagement index of 81%. The results were highly positive and lots of improvements were made based on employee feedback.

This traditional measure of engagement, however, has become outdated. In order to capture the views of our office and field-based employees we issued the survey in paper and electronic formats which meant that collating the results was admin intensive and time consuming. The data only provided us with a snapshot of how our people felt at a particular moment in time and, like many organisations, we wanted to move toward a model of more regular feedback.

Although we’re no longer running the annual survey, we’re still listening. Employee feedback is critically important to us and we’re using focus groups, deep dive surveys (on topics like recognition, D&I, Comms and agile working), employee life cycle surveys (for our new hires and leavers), SGNapp and Yammer comments as well as Glassdoor reviews to build up a picture of what our people think and how we can improve.

We’re in the process of implementing our People Portal, powered by Cornerstone. This includes Engage; a survey tool so we’ll explore how this can work for us over the next few months.... MoreLess

Many thanks for your recent review. As you commented, we’re always looking for ways to improve and your feedback will help us do just that.

Like you say, it’s important that we recognise valuable employee contributions which is why we’re reviewing our recognition process. The recent focus sessions and upcoming survey will help us to gain a better appreciation of what’s working well and what we can do differently to ensure we align our recognition offering with what our people want.... MoreLess

Thank you for leaving a review. We agree that there are lots of opportunities for hard-working employees to progress and we encourage efforts for self-development that benefit our people and company .

We also understand that pay can be a contentious issue and we’ve recently concluded a benchmarking exercise, aimed at providing us with more information about how our salaries compare with our competitors. The insight from this research will help to inform the ongoing pay negotiations which we hope will achieve a positive outcome.... MoreLess

Thank you for sharing your experiences of working at SGN. It’s great to hear that you enjoy working here and value our people and benefits.

Internal communications can be challenging for any large organisation but we recognise it’s an area we can improve upon and we’re committed to getting better. You may have seen that we’re running a survey at the moment to get your views on the types of communication that work for you. The survey closes on Wednesday 31st at 5pm so if you haven’t already, please take 5 minutes and let us know what you think.... MoreLess

Thanks so much for taking the time to leave a review. It’s great to hear you enjoy working for SGN and we hope your SGN journey continues to be a positive one.