SHI International Reviews

Updated May 15, 2021

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3.6
68%
Recommend to a Friend
85%
Approve of CEO
SHI International President and CEO Thai Lee
Thai Lee
527 Ratings
Pros
  • "there were a lot of incentives and free lunches(in 42 reviews)

  • "I loved the culture, my boss and the work environment(in 37 reviews)

  • Cons
  • "Low pay for the work requirements(in 34 reviews)

  • "Limited account list, upper management looks out for their people and thats it(in 33 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 1 year

      Awesome company with unmatched culture

      May 6, 2021 - Inside Account Executive in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -great pay -awesome culture -growth opportunity is incredible

      Cons

      -structure sometimes is lacking and changes occur often

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    2. 5.0
      Current Employee, more than 8 years

      Easy to become a lifer

      Apr 19, 2021 - Business Development Manager in Somerset, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The work life balance is great when not on the sales side - end of the day, you can pretty much turn off (obviously as much as your brain will allow). Easy to bring forward ideas, make great connections, and the transition to working remote was done very well for the most part.

      Cons

      Like the other similar resellers, the pay is not great unless you are on the sales side. Often there are not enough internal resources or programs to work with to grow as fast as you'd like, but everyone does tend to work together.

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    3. 2.0
      Former Employee, more than 5 years

      Don’t plan for this to be your career

      Feb 24, 2021 - Inside Sales in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You can make some great friends here, and learn a lot about sales methodologies and practices. The pay can be good if you are just beginning your career. If you want to get technical, get out of sales and in with ASG, they are some really smart people.

      Cons

      Management makes decisions without really thinking about all of their people. They seem to be more concerned with their bottom line than anything else. There is a culture of favoritism and it is pretty toxic. People who have made racist and bigoted comments move up through the ranks based on their popularity, but individuals who have given a lot of their career to the company aren’t promoted because they are not popular. This is not a company you can expect to make your career, this is a place that will take everything it can from you, and your better off doing the same in return. Make as much money as you can, keep your circle small, and get out before they get you or push you out. Everyone gossips, lots of nice to your face and not so nice behind your back types.

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    4. 4.0
      Former Employee, more than 5 years

      Great Pay - Good People - Odd Management

      May 10, 2021 - Account Executive 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fantastic pay (if you're good at what you do)

      Cons

      Disconnected management structure and alignment

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    5. 5.0
      Current Employee, more than 3 years

      Great First Job!

      Feb 18, 2021 - Senior Inside Account Executive in Somerset, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      As a first job out of college, SHI is the perfect place to build your career. With great training, and the mode helpful coworkers, SHI definitely makes you feel like family. Work/Life balance is great, but if you have to work longer sometimes, it is usually worth it. Huge paychecks if you work for it. Free food all the time, and lots of fun day in and day out.

      Cons

      Low salary, but commission helps. Sometimes grouped into the masses and given meaningless tasks to please the higher ups. If the accounts you’re given to start don’t buy, suck it up and call again, because you won’t receive any handouts from your manager. If your accounts suck, good luck, because all managers think you can sell to anyone and it just means you’re not trying hard enough.

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      1 person found this review helpful
    6. 4.0
      Former Employee, more than 5 years

      Good culture

      May 5, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good culture and opportunity to make a lot of money

      Cons

      Inconsistent management experiences and occasional favoritism

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    7. 3.0
      Former Employee, more than 5 years

      Great place to start

      May 15, 2021 - Business Development Manager in Somerset, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place to start your career

      Cons

      Salary is very low And not competitive

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    8. 5.0
      Former Employee, more than 3 years

      Great pay, good culture, plenty of upward mobility

      Feb 24, 2021 - Sales Manager in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - You'll learn a lot very quickly and very early on - Tons of great people, managers/directors tend to care about you for the most part - If you commit to a year or two in role and push yourself you will likely make really good money - Fairly easy to make upward or lateral moves into roles in management or specialization once you've gotten some experience (if you want)

      Cons

      - Semiannual reorgs are a way of life, which can be tiring if you're not flexible - Not a job to take if you don't want to work, you need to be realistic - Not a lot of diversity reflected in the higher levels of leadership

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      1 person found this review helpful
    9. 3.0
      Former Employee, more than 3 years

      Great place to get started in IT.

      May 11, 2021 - Inside Account Executive in Somerset, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good leadership and training for an entry-level job Opportunity to move within different departments Great Benefits

      Cons

      Compensation is low compared to the industry in select departments.

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    10. 1.0
      Former Employee

      Too late to get in

      May 3, 2021 - Inside Account Executive in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They pay you every two weeks and have monthly commission checks.

      Cons

      You will have no support in this role. They will train you in on utilizing these resources, but then yank them away from you. They claim it's for the best, but they claim that when they restructre the entire company every 3 months.Also they are constantly changing the pay structure. They claim it's for the best, but all I knows that after these changes my commission checks were much much lighter.

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