SHI International Reviews

Cons

People expect this job to be easy and for it to not take time. Put in the work to be successful and you will be. Stick around and give it time.

Cons

Management can micromanage, they don't trust you at all. They constantly talk about how they're a 7 billion dollar company and yet they pay you squat.

Cons

SHI is growing so quickly and working to address so many challenges across the IT landscape that employees are eagerly awaiting the addition of more internal technical resources. In such a dynamic landscape like IT, the main challenge is trying to be the expert in everything - I think we are getting there, but of course we all (selfishly) would like to be there today!

Cons

SHI WILL STEAL YOUR COMMISSIONS on regular monthly basis! This company forces sales reps to take on company costs, the risks of being a business and will do or make any sort of deduction from your earned commission which they feel entitled to make. Your charged monthly interest fees on several company expenses even if you were NEVER compensated initially. Unpaid customer invoices at the revenue amount billed to a vendor not the GM which you were paid out on (if you were paid) Customer invoices from years before you even had the account even if you were never paid on the invoice & regardless of the GM earned.

Any equipment sent from distribution into the warehouse for storage, YOU pay the company (SHI) a freight charge by your own warehouse (can easily be over $5,000 mth or more) which deducts from GM total monthly earnings.

You have NO visibility into the ordering systems nor the 'orders' that your being deducted for but they will proudly show the deductions on your monthly commission statement. If your storing equipment at the warehouse for a customer & NOT charging customer for it (ie. it doesn't hit your GM #'s to get u paid) You will pay 2% of the purchase price every month after 60 days. If you have ongoing business needing to store millions $'s of equipment at warehouse regularly you can be deducted anywhere from $10K up to $60K (no limit threshold) against your earned GM on other accounts at 2% of the revenue purchase price. If equipment is at warehouse for a while, customer never accepts it, you can VERY easily pay more than price of equipment at purchase price dollar amount. After 2 or 3 yrs, you forced to get rid of it, your deducted for 100% of the purchase price even if your paid interest fees covered costs higher than purchase price.

They will state in your offer SHI to supply your admin Inside Sales support, but monthly after your GM is calculated based on your commission %, you'll pay a % for your support team depending on the amount they earned that month. Ex. If you have 2 reps and each account, you directly pay out of your commission numbers from you NET salary which ranges from $300-$600 per mth. If your not paying attention you can be overcharged more Inside Reps than you have. Good luck being reimbursed.

You will pay for your customers licensing monthly if they use any of our internal support. This can add up to $1000 or more monthly against your commissions.

Your SPIFFS from OEM's might be taken from you and given to your management or VP on regular basis.

If they want, they'll deducted from Net pay for other team members to get a bonus out of your payroll earnings.

These deductions 'monthly interests or other fees' won't ever be consistent and in one commission payroll, you could get hit retro for prior 5,6, 7 or 8 months etc.

They will deduct WHATEVER and WHENEVER they desire and don't ya dare ask why because the answers are convoluted & unclear. Of course NONE of this is laid out in any commission plan structure to you, nor do you know about deductions they take until it's done to your payroll.

Your numbers are split and charged with sometimes up to 10 different individuals.
Every team is different, some better than others whom don't get some of these types of deductions. If your a good sales rep, they WILL find a way to keep more of your earnings bottom line.

There are MANY more instances of how they will charge & steal out of their sales reps pockets, trust me I've lived it.

I know for a fact they do this to MANY past & current employees. It's no wonder why their 'Annual Growth rates' are so high or what others find extremely impressive. They will play favorites to those employees who've been with company over 10 or more years, I've seen many examples of this also.

SHI thinks they are untouchable and has got away with stealing from their employees for years because no one does anything about it or just quits the company. This MUST end! I encourage discussions & will provide evidence of this being the TRUTH.

Oh and why does the company not charge the customers Sales Tax? This seems rather odd to me.

Cons

Your experience will vary depending on your team and your manager. Two different people at SHI can have two vastly different experiences. Some managers micromanage, teams can suck, lots of office politics and sometimes you have young immature managers since SHI hires a lot of kids straight from college. 9 hour work days (no paid lunch).

Cons

Base is miserably low for the amount of work you put in. Earning potential is there, but there is an absolute grind to get there and extensive ramp up period. Huge emphasis on metrics no matter how well you are performing.

Cons

There are no obvious cons, but at times the pace of work can overwhelm the younger employees. It is something that you get used to very quickly.

Cons

Base salary is low
Transitioned accounts are not good prospects or leads because accounts have gone through a lot of employee turnover
"Bro" culture - that's subjective, but I'm not into the fraternity and sorority life

Cons

Limited opportunity for growth, low pay for the volume of work, office politics.

Cons

There are definitely more cons than there are pros at Shi so let me begin....

- THEY DO NOT VALUE THEIR EMPLOYEES
Why do you think the turnover rate is CRAZY high???? You are just a # there, and you will be treated like just a #.

- THE BASE SALARY IS A JOKE
They take people with little to no experience because they don't want to have to pay them. If they tell you you are going to make 60k+ your first year with commission laugh in their face because they are LYING.

- FAVORATISM IS BADDDDD
If upper management loves you then you will be able to get away with murder, but if they don't like you, or don't have a strong opinion about you, you can get fired for being late to work twice. Think I'm kidding? Go find out for yourself. It is BAD. I don't know of any other company that fires employees as easily as Shi. Idk who would want to work for a company that they have to go into work every single day wondering if they are still going to have their job or not.

- HIGH TURNOVER RATE
This falls into everything else I've listed so far. The turnover rate is ridiculously high, and there's a reason for it. It's because Shi treats their employees like they're so easily replaceable, and guess what? YOU ARE EASILY REPLACEABLE AT SHI. As soon as you complete your training, there's a whole other training class of 20+ college grads coming in that could easily take your place.

- STRAIGHT COLD CALLING
I know cold calling is in the job description, and you have a pretty clear understanding on what you're getting yourself into, but the job is still pretty rough. You will be calling into accounts that have been called into for years, and your success is solely based on the team you're placed in and the accounts that are handed to you.

If your dream is to sell HW & SW by cold calling into small businesses across the Country then Shi is the place for you!
Seriously, I do not recommend this place to anyone unless if you are really having a hard time finding a first job right out of college.
If you truly have some talent in inside sales, and love technology, apply at Dell or Intel! Your talents and efforts will actually be valued there, and having Dell on your resume looks better anyways.