SHI International Reviews

Cons

Some employees may take advantage of their good nature

Cons

For a tech company, the systems are subpar and workflows like accounting should be more efficient so people can spend more time on strategy and building relationships with customers and co-workers. Though I believe this is improving and SHI understands this, tough to turn a cruise ship.

Cons

Starting pay isn't great. You have to wait a year before qualifying to apply to different positions.

Cons

Leadership Turnover; They have a unique self-inflicted business problem. With the Corp Division having the owners unlimited check book, they grew faster than their leadership bench. In order to support the illusion of a career path, the Corp leadership promoted people before they were ready.

Cons

Management is terrible and you are often reminded you are replaceable. If your manager doesn’t like you, you won’t get a good book of accounts so you will be set up for failure. If he/she does like you, they will give you a book of buying accounts with high spend. The metrics are unreasonable. You have a small number of accounts and you have to call them all pretty much every day to hit your number. The base salary is unlivable. Most people in training would take food home every single day bc they couldn’t afford to buy groceries while paying rent in Austin. I don’t understand why the salary for sellers is so low because SHI does not have a lot of expenses compared to other companies. They don’t invest heavily in marketing and most of the events (lunches, happy hours, giveaways) are all sponsored by other vendors. Most of the managers care more about becoming directors so their focus on helping their actual team gets blurred. A few directors are very inexperienced and not well equipped to be in that position. SHI prides itself on internal growth but many times people who are too young/inexperienced get promoted and it hurts both them and their team. I’ve seen multiple directors/managers exude favoritism and it’s very obvious. It’s one thing to be nicer to someone because you like them more but another to help them get promoted because of that liking. They are growing very fast and I think they have lost their vision in that growth. It seems like they are just looking for bodies to make phone calls. The forecasting and actual sales processes of this place are a joke. You aren’t trained to forecast and most people just set their forecast as a goal they’d like to hit. This really skews team data because you could forecast low and end up being 200% to your forecast when your initial forecast was a joke. Every person on my team was either looking for another job or actively interviewing. The PTO also isn’t great. . Your success here really depends on if your manager/director likes you. If they do then it will be smooth sailing, if not then good luck trying to sell into accounts who will never answer/buy.

Cons

Low pay, unless you're on the right team.

Cons

Management is cheap. Company gouges you any time they can. Benefits get crappier every year with higher co pays. CEO is non existent and the environment is one of a sick in-bred incestual dating environment where they applaud all the in company match making. VPs and Directors are only people that make money and margins suck. I would recommend this place to my worst enemy though.

Cons

The place has an insecure feeling. Everywhere you go, the managers are watching your moves. Once you get caught, they will terminate you from the job. Too much cameras around. Feels like you are in a prison. Managers pick their favorite to be managers. No respect to the employees. They hold your bonus hostage until you go beyond your limit. The management will put the blame to the employees. Company will stab you in the back. No room to boost up morale.

Cons

Pay
Management
Training
Hours
Commission

Cons

Pay: again, not a bad place to start out, but chances are you’ll be underpaid your entire time there. Move on once you get your experience and get paid what you deserve.

Reactive, not proactive: at least in my department it seemed like we weren’t being as forward thinking as we could have been. We felt years behind where other companies are in terms of tools and strategies.

Didn’t feel like anyone who could actually do anything to improve situations truly cared: time and time again you hear that upper management understands employees’ qualms...but they never do anything to deal with the issues.