SHI International Reviews | Glassdoor
SHI International Reviews
Companies
  • Jobs
  • Companies
  • Salaries
  • Interviews

    SHI International Reviews

    Updated June 17, 2018
    493 reviews

    Filter

    Filter

    Full-timePart-time
    3.5
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    SHI International President and CEO Thai Lee
    Thai Lee
    333 Ratings

    493 Employee Reviews

    Sort: PopularRatingDate
    Pros
    Cons

    • "No room for growth in accounting department & starting salary is really low" (in 14 reviews)

    • "Low pay unless you are in sales" (in 23 reviews)

    More Pros and Cons

    1. "Inside Account Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Inside Account Manager in Somerset, NJ
      Former Employee - Inside Account Manager in Somerset, NJ
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at SHI International full-time (More than 3 years)

      Pros

      Great people and fun working environment. Lots of perks with lunch and learns, vendor dinners, free gifts, fitness center and fitness classes during the day!

      Cons

      Pay is not great if you aren't on a account that gets more sales, better commission

    2. "Great place to start a career"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Senior Manager in Austin, TX
      Former Employee - Senior Manager in Austin, TX
      Recommends
      Positive Outlook
      Approves of CEO

      Pros

      High earning potential for recent college grads

      Cons

      Other than sales skills, little experience gained at SHI is worth anything outside of SHI

      SHI International Response

      Jun 19, 2018 – Vice President, Corp

      Thank you for the post, we agree that this is a great place to build a career! As far as skill development is concerned, we do believe that more than just sales skills are developed by our employees... More

      3. Join the SHI International team
      See Our Latest Jobs

    3. "Overview"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at SHI International full-time

      Pros

      Great culture - Teamwork attititude - Great people

      Cons

      None that I can think of

    4. Helpful (1)

      "Inside Sales Account Executive"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at SHI International full-time

      Pros

      Fun work environment with the opportunity to make uncapped commission.

      Cons

      Slight disconnect between department but nothing major as far as cons go.

    5. "Unbearable"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Austin, TX
      Current Employee - Anonymous Employee in Austin, TX
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at SHI International full-time (More than 3 years)

      Pros

      Free lunches most weeks, relaxed dress code

      Cons

      Low pay that is 10k below market value, extreme micromanagement with no perks like work from home, terrible maternity policy that CEO knows everyone dislikes but she fails to recognize or change as she doesn’t want to invest money into her people, penny pinching company that cuts corners on their support team and pays only about 35k to start, extremely high turnover

      Advice to Management

      Provide recognition on the job, value your employees and provide more than 1 yearly review,

      SHI International Response

      Jun 19, 2018 – Vice President, Corp

      I appreciate the opportunity to address your concerns.
      Our compensation structure is very competitive – for sales and support staff alike – and it’s a priority of ours to make sure every employee is... More

    6. Helpful (1)

      "Senior inside account executive"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Inside Account Executive in Austin, TX
      Current Employee - Inside Account Executive in Austin, TX
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at SHI International (More than 3 years)

      Pros

      good commission structure, fun events, free stuff, good contests, good people

      Cons

      Inexperienced management, pointless trainings, a lot of favoritism

      SHI International Response

      May 30, 2018 – Vice President, Corp

      Thank you for your feedback. Our culture and commission structure is intended to retain and empower the best talent in the industry. I am glad that part of our strategy resonates with you.

      In... More

    7. Helpful (3)

      "Training and employees are great but thats about it"

      StarStarStarStarStar
      • Career Opportunities
      Former Employee - Account Executive in Austin, TX
      Former Employee - Account Executive in Austin, TX

      I worked at SHI International full-time (Less than a year)

      Pros

      Working here started out great. In Academy (training phase), you meet alot of cool down to earth people who went to school for bs degrees but are fun to hang out with. Vendors feed you most of the time, sometimes they give away gift cards and random free stuff like phone chargers or free trial software. Middle management is hit or miss. I had a great manager, jut sucked he had a bad hand (this companies politics) to work with. Also sometimes theres happy hours and events that are fun to go to but these are kind of hit or miss.

      Cons

      Way too many to list lol. Once you finish academy, you get thrown on to a team to where you either walk into a ton of business or sit around doing absolutely nothing all day since your book is filled with accounts of places called weekly for the past 5 years. You will have to sit around for months for other reps to get better books and then your book is only getting the scraps. Your not going to make more than 35-40k per year on average unless your a company favorite.

      Sales tools (AX and Salescenter) eat up most of your time. The IT Vendors that you work with are very unreliable (not responding to emails timely) costing you lots of money. Too many arbitrary politics, not much flexibility, horrible parking due to a weirdly designed parking garage, too many reps get hired making books of business incredibly imbalanced, I could go on but its just too many headaches that wont lead to a long term career here. Come here to get training and then leave after unless you win the book of business jackpot.

      Advice to Management

      Instead of building a new office you guys need to seriously update the IT infrastructure. Pretty hard to sell IT when your terrible at it. Stop hiring so many reps, your losing tons of money on having reps sit around doing nothing that benefits you all day. Cold calling people who hate SHI is just a dumb way of doing business. Also stop changing territories and commission for absolutely no reason, its just insanity...

    8. "AE"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at SHI International full-time

      Pros

      Great company with great growth!

      Cons

      Needs to invest more in marketing and resources to help drive sales.

      Advice to Management

      Listen to your employees more.

    9. "Operations Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Somerset, NJ
      Current Employee - Anonymous Employee in Somerset, NJ
      Recommends
      Positive Outlook

      I have been working at SHI International full-time (More than 5 years)

      Pros

      Free lunch and stuff from manufacturers

      Cons

      Unfair commission payouts because some accounts make better commission

    10. Helpful (1)

      "Inside Sales Account Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at SHI International full-time

      Pros

      Good for people right out of college with no experience and can live in 30k salary

      Cons

      Pay is always being decreased

    Showing 493 of 496 reviews
    Reset Filters