SHI International Reviews | Glassdoor

SHI International Reviews

Updated November 21, 2017
426 reviews

Filter

Filter

Full-timePart-time

3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
SHI International President and CEO Thai Lee
Thai Lee
282 Ratings

426 Employee Reviews

Sort: PopularRatingDate

Pros
  • Work life balance is also great fantastic (in 15 reviews)

  • Fun culture (with lots of free lunches, social events and campaigns) (in 26 reviews)

Cons
  • There is not a lot of room for growth, and often the company hires less qualified people to positions in order to pay less (in 12 reviews)

  • Low pay unless you are in sales (in 22 reviews)

More Pros and Cons

  1. Helpful (2)

    "Opportunity For a Long Term Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Sales Manager in Austin, TX
    Current Employee - District Sales Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SHI International full-time (More than 3 years)

    Pros

    - investment in the people
    - autonomy to build your own brand
    - fun and exciting culture
    - long term/future forward thinking
    - career advancement opportunities
    - if you work hard, you will be successful
    - change structure or methods based on what is right for the future of the organization and people

    Cons

    - sometimes it’s hard to keep a focus on a handful of things due to being pulled in too many directions
    - promotion of reps that aren’t ready for the role
    - some management coasts by without truly developing their people
    - not everyone is held to the same standards which makes I️t difficult to have the same message across regions

    Advice to Management

    Be more involved at the rep level to see what’s really going on in their day to days which can explain their concerns


  2. "Technical Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SHI International full-time (More than 3 years)

    Pros

    You are give a lot of trust to provide solutions. Also, you can work in flexible hours.

    Cons

    No year end bonus for employees

  3. "Lots of Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Austin, TX
    Former Employee - Account Executive in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SHI International full-time (More than a year)

    Pros

    -Great company to start your career
    -Fun culture
    -Excellent training if you make the most of it
    -If you put the work in you can make a lot of money

    Cons

    -Upper management changes things a lot at a moments notice

    Advice to Management

    Be more transparent about upcoming changes


  4. Helpful (1)

    "SHI review account executive outside sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Chicago, IL
    Former Employee - Account Executive in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SHI International (More than 5 years)

    Pros

    Market leader with most Mfg. Sell everything on the customers network.

    Cons

    No real on site support for Data Center Sales.

    Advice to Management

    Buy a Data Center Service Company.


  5. Helpful (1)

    "New Grads, watch out."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Center Technician
    Current Employee - Data Center Technician
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at SHI International full-time (Less than a year)

    Pros

    Great benefits
    Very relaxed work
    Hard work is recognized

    Cons

    Boring work, a robot could do it.
    Low salary, even with a degree.

    I just graduated and was a direct hire. Had me go through many rounds of interviews and made the job sound very technical and important. Even showed off their headquarters to impress me.
    In the end, they gave me a job in the warehouse, where you do the same repetitive tasks everyday. It's a trap.

    Advice to Management

    Stop treating employees like slaves.


  6. "Not what it used to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at SHI International full-time (More than 5 years)

    Pros

    With dedication and persistence it is possible to make really good money
    Internal processes and procedures are easy to learn and use
    Training is amazing and even those with a limited to no background in IT can be successful

    Cons

    Micromanaging has gotten completely out of hand.
    Sexual harassment and inappropriate behavior by senior management is frequent and when brought to the attention of HR there is a protect the "good ole boys" structure versus solving the problem.
    There are cliques within the organization that give it more of a game of thrones, every man fighting for the top position than focusing on the customer.
    Don't even get me started on the rampant drug use.

    Advice to Management

    Stop sleeping with your subordinates!!! Stop promoting people you are sleeping with instead of giving the job to more qualified candidates.
    There is this wonderful thing called CRM that will let you know what meetings employees have been on, what opportunities are created from those meetings that you can pull yourself instead of requiring employees to write it out for you.
    Be more realistic with sales objectives and plans.


  7. "SHI Inside Sales Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Account Manager in Austin, TX
    Current Employee - Inside Sales Account Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SHI International full-time (More than 5 years)

    Pros

    Great environment, the people are amazing. Fun, friendly, driven.

    Cons

    Lots of change. Commission structure changes yearly for inside reps which can greatly fluctuate salary.
    Inside sales needs are given bottom priority in most situations.

    Advice to Management

    Hold outside reps more accountable in customer sat situations.

  8. Helpful (3)

    "Wonderful place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive
    Former Employee - Account Executive
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SHI International full-time (More than 5 years)

    Pros

    SHI was an exceptional place to work. The company cares about it's employees and helps foster growth for individuals. Training is taken seriously as well as collaborating with many teams internally.

    Cons

    Work life balance is an area that can be blurred if you let it. There are many social events and happy hours which can be a great way to connect with your co-workers but also it is necessary to set boundaries if you do not want your entire life to be consumed by work.

    Advice to Management

    Management made an excellent effort to grow the company but lost site of keeping some of the positive culture intact. My advice is to focus on retaining top talent and to try harder to keep consistency among good managers to prevent turnover.


  9. Helpful (3)

    "Great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SHI International full-time

    Pros

    awesome people, nice perks (free lunch, team outings, etc)

    Cons

    employee mill - lots of turnover


  10. Helpful (1)

    "Leadership Issues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at SHI International full-time

    Pros

    Comp is above average. Fast growing. Really great people.

    Cons

    Leadership turn over is ridiculous. Why would you want to be a manager, when the turn over so high? Why would a manager want to be a director when the directors turn over so often? Some markets have had turned leaders 2-3 times in as many years. It creates instability in the AE ranks, with the customers, and with the partner community.

    Advice to Management

    Sr. Leadership (above director) owns the responsibility for the development of the leadership team. That doesn't mean powerpoint reviews, it means coaching. There should be substance beyond metrics. Company ownership owes the managers better career paths and more job security, and should hold the SLT accountable for the failure in the development of the front line management team. The less tenure the leadership team has, the less effective they are in explaining "the why" to their reps. They will manage to what is inspected, and not what is needed to develop their territory. If Sr. Leadership can not scale their touch into front line mangers outside of email heaters and action items, they should empower their director team to lead. Accountability and metrics are more important than inspiration and passion, and that creates a culture of box checking and data head fakes.


Showing 426 of 429 reviews
Reset Filters