SHI International Reviews | Glassdoor

SHI International Reviews

Updated January 17, 2018
449 reviews

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449 Employee Reviews

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Pros
  • Work life balance is also great fantastic (in 15 reviews)

  • Fun culture (with lots of free lunches, social events and campaigns) (in 26 reviews)

Cons
  • There is not a lot of room for growth, and often the company hires less qualified people to positions in order to pay less (in 13 reviews)

  • Low pay unless you are in sales (in 23 reviews)

More Pros and Cons

  1. Helpful (4)

    "Opportunity For a Long Term Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Sales Manager in Austin, TX
    Current Employee - District Sales Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SHI International full-time (More than 3 years)

    Pros

    - investment in the people
    - autonomy to build your own brand
    - fun and exciting culture
    - long term/future forward thinking
    - career advancement opportunities
    - if you work hard, you will be successful
    - change structure or methods based on what is right for the future of the organization and people

    Cons

    - sometimes it’s hard to keep a focus on a handful of things due to being pulled in too many directions
    - promotion of reps that aren’t ready for the role
    - some management coasts by without truly developing their people
    - not everyone is held to the same standards which makes I️t difficult to have the same message across regions

    Advice to Management

    Be more involved at the rep level to see what’s really going on in their day to days which can explain their concerns


  2. Helpful (2)

    "Good entry level job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Specialist in New Brunswick, NJ
    Former Employee - Sales Specialist in New Brunswick, NJ
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at SHI International full-time (More than a year)

    Pros

    There are a lot of great, young people. Decent amount of PTO, 16 days. Inexpensive health insurance. Good resume builder.

    Cons

    Upward mobility is limited and dependent on how well you’re liked by your manager instead of how good you are at your job. Pay is way below industry standards and bonuses are small.

    Advice to Management

    Invest in your employees. New treadmills are nice but they don’t help pay the bills. If you want to lower the employee turnover rate, and actually keep the hardworking employees you have, pay them a fair wage.

  3. Helpful (1)

    "not great salary, good for resume building"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    You get a lot of freedome in the sales department, nobody really babysits you but youneed to work hard to make a livable salary bc base is 30 k

    Cons

    salary is only 30k before comission


  4. Helpful (4)

    "New Grads, watch out."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Center Technician
    Current Employee - Data Center Technician
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at SHI International full-time (Less than a year)

    Pros

    Great benefits
    Very relaxed work
    Hard work is recognized

    Cons

    Boring work, a robot could do it.
    Low salary, even with a degree.

    I just graduated and was a direct hire. Had me go through many rounds of interviews and made the job sound very technical and important. Even showed off their headquarters to impress me.
    In the end, they gave me a job in the warehouse, where you do the same repetitive tasks everyday. It's a trap.

    Advice to Management

    Stop treating employees like slaves.


  5. "Technical Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SHI International full-time (More than 3 years)

    Pros

    You are give a lot of trust to provide solutions. Also, you can work in flexible hours.

    Cons

    No year end bonus for employees


  6. Helpful (2)

    "SHI review account executive outside sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Chicago, IL
    Former Employee - Account Executive in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SHI International (More than 5 years)

    Pros

    Market leader with most Mfg. Sell everything on the customers network.

    Cons

    No real on site support for Data Center Sales.

    Advice to Management

    Buy a Data Center Service Company.


  7. "Lots of Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Austin, TX
    Former Employee - Account Executive in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SHI International full-time (More than a year)

    Pros

    -Great company to start your career
    -Fun culture
    -Excellent training if you make the most of it
    -If you put the work in you can make a lot of money

    Cons

    -Upper management changes things a lot at a moments notice

    Advice to Management

    Be more transparent about upcoming changes

  8. Helpful (1)

    "new grads from tech schools stay away from configuration center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Configuration Technician in Piscataway, NJ
    Current Employee - Configuration Technician in Piscataway, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at SHI International full-time (More than 3 years)

    Pros

    There are no pros at all
    The salary is horrible even having certifications and degree
    The start pay is $25,000 people in warehouse make more

    Cons

    Low salary
    Managers play favorites
    Workers who make more in salary will sit down hours on end doing no work at all and talking to other co workers most of the day
    If you work in config center your basically the lowest of the lowest
    Uncomfortable work environment
    Workers are immature
    Dont follow company policy people will come in not even being there a year companies policy to be promoted. Being promoted within 3-6 months having positions made for them making more money

    Advice to Management

    Stop playing favorites and discipline workers correctly who have been there for years making more in salary then most of us that are supposed to be leading by example


  9. Helpful (4)

    "Wonderful place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive
    Former Employee - Account Executive
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SHI International full-time (More than 5 years)

    Pros

    SHI was an exceptional place to work. The company cares about it's employees and helps foster growth for individuals. Training is taken seriously as well as collaborating with many teams internally.

    Cons

    Work life balance is an area that can be blurred if you let it. There are many social events and happy hours which can be a great way to connect with your co-workers but also it is necessary to set boundaries if you do not want your entire life to be consumed by work.

    Advice to Management

    Management made an excellent effort to grow the company but lost site of keeping some of the positive culture intact. My advice is to focus on retaining top talent and to try harder to keep consistency among good managers to prevent turnover.


  10. Helpful (1)

    "SHI Inside Sales Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Account Manager in Austin, TX
    Current Employee - Inside Sales Account Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SHI International full-time (More than 5 years)

    Pros

    Great environment, the people are amazing. Fun, friendly, driven.

    Cons

    Lots of change. Commission structure changes yearly for inside reps which can greatly fluctuate salary.
    Inside sales needs are given bottom priority in most situations.

    Advice to Management

    Hold outside reps more accountable in customer sat situations.


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