SHI International Reviews | Glassdoor

SHI International Reviews

Updated March 28, 2017
366 reviews

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366 Employee Reviews

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Pros
Cons
  • Depending on the position, there may be no room for growth (in 10 reviews)

  • You needed to be part of the "in crowd" with upper management (in 17 reviews)

More Pros and Cons

  1. "Account Executive"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SHI International full-time

    Pros

    employees are fun
    perks are nice

    Cons

    no base increase
    commission percentage gets lower


  2. "IAE"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SHI International full-time

    Pros

    Great work atmosphere, they do a lot to keep their employees happy.

    Cons

    You have to find enjoyment in cold calling.


  3. "Great company to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accountant in Somerset, NJ
    Current Employee - Accountant in Somerset, NJ
    Doesn't Recommend

    I have been working at SHI International (More than a year)

    Pros

    Great company to work and grow

    Cons

    The compensation to employee is too little


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  5. Helpful (4)

    "Takes advantage of recent grads"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Somerset, NJ
    Current Employee - Anonymous Employee in Somerset, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at SHI International (Less than a year)

    Pros

    The health benefits are fantastic. Really the only decent thing about compensation. Medical, dental, FSA, vision, etc.

    Cons

    They take advantage of recent grads looking for a "foot in the door." Stress levels are through the roof; there is extensive mandatory overtime that they do not warn you about in the interview, salary is a pittance considering the workload and intensive training, and we do not earn commission so there is no motivation to completing all the insane work that we're expected to do.

    Advice to Management

    You might want to consider WHY you have an outrageous turnover rate and consider the cause of the multiple emotional breakdowns that employees have been experiencing.


  6. Helpful (1)

    "Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at SHI International full-time

    Pros

    Good pay and bonus structure. Ability to earn is higher than competitors. Good work/life balance.

    Cons

    Has a "boys club" mentality. Promotions tend to go people (usually men) that are friends rather than those that are best qualified for the opportunity. No formal 360 review process. Can get stuck with a manager that does nothing, but self promotes well, and gives accounts/advantages to his favorites, or drinking buddies; instead of those that actually perform and work harder. Benefits are poor, 401 match is very low. Needs diversity within the organization, most if not all senior managers are white men.

    Advice to Management

    Implement a clear and truthful 360 review process, take more time before promoting to ensure the candidate is the best hire, not just someone's friend. Communication needs to be clear and frequent between top line management and individual contributors. Create a safe place for all employees, not just "yes men."


  7. "Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SHI International full-time (More than 5 years)

    Pros

    Wonderful people that operate with integrity. Predictable and generous comp plan.

    Cons

    Often execution of vision is lacking or maybe its too many great ideas.
    Remote employees may feel disconnected from the rest of organization and opportunities for advancement or cross over are limited outside of HQ in Austin or New Jersey. Low base salary.

    Advice to Management

    19

    "The team with the best players wins." — Jack Welch. Keep mentoring your best players


  8. Helpful (2)

    "Needs serious improvement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at SHI International full-time (More than 3 years)

    Pros

    Young group of people located in a beautiful city. They have social events all the time. The culture is very energetic.

    Cons

    They have very inexperienced management leadings sales teams that have zero experience. 95% of the management has only been with SHI 14 months before being promoted into management. Then to make matters worse management gets no training and they have no prior experience. They are highering way too many inexperienced people too quickly and its degrading the culture and work quality. Pay is very low and gets worse in years 2 and 3.


  9. "Software Developer"

    Star Star Star Star Star
    • Work/Life Balance
    Current Employee - Software Developer in Somerset, NJ
    Current Employee - Software Developer in Somerset, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SHI International full-time (More than 5 years)

    Pros

    Seemingly Nice Place to Work! From the outside only! Ambitious Company that wants to be like Google.

    Cons

    Once you get in the door, you'll feel the coldness and how energy draining the place really is. The benefits are not great. They demand overtime constantly. They don't provide any in-house training. They have numerous software vendors including Microsoft that can provide free training but yet they don't offer it. Salaries are much lower than the average. No bonus for regular employees, unless you count the lousy pen they gave one Christmas. The place is not have professional business environment. It feels more like a blue collar warehouse. Employees are constantly using curse words in the office, guys talking about personal problems with girlfriends, and too much physical playing by opposite sex employees. The president's only motivation is to become the next billionaire at the employees' expense. During bad weather they never close, but rather force the employees to use their own personal time. I'll finish by saying that during Hurricane Sandy they didn't close for business, they only opened late. Enough said! Horrible place to work.

    Advice to Management

    Let go of all upper management, including the president. Become a publicly traded company and offer better stock options to employees.


  10. "Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SHI International full-time

    Pros

    Great opportunity to get into outside sales, develop your career and make good money.

    Cons

    Low base pay. Inconsistent senior management.

    Advice to Management

    Listen to your employees. Allow them to have a work life balance because they will work harder for you.


  11. Helpful (1)

    "Inside Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Manager in Austin, TX
    Former Employee - Inside Sales Manager in Austin, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at SHI International full-time (More than 5 years)

    Pros

    The myriad of learning opportunities that were available in regards to not only product knowledge, sales methodology, and management experience

    Cons

    It was difficult to advance based on work ethic and performance alone. You needed to be part of the "in crowd" with upper management.

    Advice to Management

    Ensure that you practice what you preach. Be open to differing opinions and make sure you don't disregard them simply for the mere fact that that individual is not one of your best friends



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