SHI International Reviews | Glassdoor

SHI International Reviews

Updated July 19, 2017
399 reviews

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399 Employee Reviews

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Pros
  • Work life balance is also great fantastic (in 15 reviews)

  • Free food on occasion from Vendors (in 23 reviews)

Cons
  • There is not a lot of room for growth, and often the company hires less qualified people to positions in order to pay less (in 12 reviews)

  • low pay, not much incentive to work hard unless in sales (in 20 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great company for the culture and growth opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Account Executive in Austin, TX
    Former Employee - Inside Account Executive in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at SHI International full-time

    Pros

    Executives want to listen to sales team to improve policy and practice.

    Cons

    Change in structure and management happens frequently since they're growing so fast as a company.

    Advice to Management

    Continue to listen to employees for improvements and try to stabilize management structure to reduce turnover.


  2. "Aist manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bookkeeper in Somerset, NJ
    Former Employee - Bookkeeper in Somerset, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SHI International (More than 10 years)

    Pros

    Comfortable to work with .

    Cons

    It would be goid if work from home was available.

    Advice to Management

    None

  3. Helpful (1)

    "Enjoyable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Account Executive in Austin, TX
    Former Employee - Inside Account Executive in Austin, TX
    Recommends
    Positive Outlook

    I worked at SHI International full-time

    Pros

    Good pay
    Good food
    Good people (mostly)

    Cons

    High stress
    cold calling
    metric based (it's sales though, so what else would you expect?)


  4. "Inside Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Somerset, NJ
    Former Employee - Anonymous Employee in Somerset, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SHI International full-time

    Pros

    Great job to get experience. Free food on occasion from Vendors. Comprehensive introduction to technology sales

    Cons

    It's a tad difficult but then again I was immature at the time I had the job. The only thing I remember not liking is that they keep you there for long hours during the training.


  5. "ISAM Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ISAM in Austin, TX
    Former Employee - ISAM in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    not many unless you are fresh out of school. They will hire almost anyone regardless of experience so that is a plus for some people..

    Cons

    certain people in management alienate the employees and the company has no loyalty to its employees.


  6. "Iae"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Account Executive in Austin, TX
    Current Employee - Inside Account Executive in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at SHI International full-time (Less than a year)

    Pros

    Free food. Cool young people. There is a lot of outside events too for the employees which is fun

    Cons

    It's a grind making dials and the base pay is pretty low. The company also has growing pains.

    Advice to Management

    Management is solid. Keep teams small


  7. Helpful (1)

    "Great for new college grads, not a fit for those with experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IAE in Piscataway, NJ
    Current Employee - IAE in Piscataway, NJ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at SHI International full-time

    Pros

    The work life balance and casual attire are two very big pros with this company. The department I'm in also has laid-back management as long as you're working as your supposed to. Great co-workers and atmosphere. You can move internally to different positions after a year.

    Cons

    The salary: low base pay and it takes much longer than you're told to build your book of business. Making a $30k base in NJ doesn't exactly pay the bills. The commission structure makes it difficult to make money unless you're selling products that are spiffed, and with a vendor agnostic outlook you can't over push your customers to buy spiffed products. Margin minimums rise after a year while the percentage you make drops, making it even more difficult to make money with a seasonal customer base. DO NOT take this job if you're taking a pay cut on your base to do so!!! Even moving internally to a non-sales based position will not give you the salary you're looking for.

    Advice to Management

    Be more truthful when interviewing. Yes, the possibility to make money is there but at a much smaller percentage than is actually told. "Average" first year and second year salaries are skewed by the absolute top producers. It's not right to highly over-inflate the expected salary, especially to those with a few years of experience under their belt coming from positions with higher bases. It would be best to target new college grads for this role.

  8. "growing pains"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Somerset, NJ
    Current Employee - Manager in Somerset, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SHI International full-time

    Pros

    - Company is healthy, growing, viable, and relevant.
    - Business is steady, and there is ever-growing internal support and capabilities to help market to new clients.
    - All of the managers care very much, and the culture is very good (in my experience)
    - The hire-from-within policy lowers the risk associated with making a career change. If you find yourself not liking what you do, after one year you can change departments fairly easily.

    Cons

    - Compensation is significantly below-market for non-sales employees
    - Career mobility and progression is inconsistent depending on your department
    - Office politics exist everywhere. SHI is not immune to them
    - Benefits package would excite me if this was 10 years ago. Current IT professionals expect flex time, more PTO, work from home options, a better slew of health care options, profit sharing (the standard plan is OK)

    Advice to Management

    I understand the reasons behind the salary decisions that get made here, but we continue to lose quality people because of it. Find a way to compensate your top people in a way that is commensurate with their market value, or this will continue to create challenges within the organization.

    Similarly, no clear career path exists within departments, outlining the steps and timelines to succeed and grow professionally. This may not matter to an established Director, Senior Manager, Solutions Consultant, etc. But it is an important thing for the 25-45 age group that makes up the majority demographic of new hires.


  9. "Excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Integration Lead in Piscataway, NJ
    Current Employee - Integration Lead in Piscataway, NJ
    Recommends
    Positive Outlook

    I have been working at SHI International full-time (More than a year)

    Pros

    There is much room for growth

    Cons

    Conpensation isnt fair around entire company

    Advice to Management

    Surplus of opportunities for growth


  10. "Inside Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Account Executive in Austin, TX
    Current Employee - Inside Account Executive in Austin, TX

    I have been working at SHI International (More than a year)

    Pros

    great earning potential, wonderful company culture, many training/development opportunities

    Cons

    often times fast-paced and stressful; expect to work way more than 8-5 if you want to truely succeed


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