SITA Reviews | Glassdoor

SITA Reviews

Updated May 16, 2017
83 reviews

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4.0
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SITA CEO Barbara Dalibard
Barbara Dalibard
12 Ratings

83 Employee Reviews

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Pros
  • Great Place to work/ good work life balance (in 23 reviews)

  • Good Benefits, autonomy to complete your job as necessary with in company/departmental procedures (in 23 reviews)

Cons
  • Senior management focusing on out sourcing (in 17 reviews)

  • Poor work life balance at times (in 7 reviews)

More Pros and Cons

  1. "Business Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Atlanta, GA
    Current Employee - Business Analyst in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at SITA full-time (More than 10 years)

    Pros

    Global firm with wide array of products. Great people to work with.

    Cons

    Heavily bureaucratic, very slow decision making. Often behind the curve with offerings needed or wanted by the customer. Badly understaffed at present.

    SITA Response

    May 15, 2017 – Kenneth Pennington, Human Resources, US Manager

    We are proud of our products but more than that we are proud of our employees. One of the big focus of the transformation program, we have in place, is to simplify processes, be more efficient so we ... More


  2. Helpful (1)

    "In it for the long run"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SITA full-time (More than 10 years)

    Pros

    Great people. Interesting, multinational environment

    Cons

    Going through changes and some people are having a hard time dealing with it

    Advice to Management

    Stay transparent

    SITA Response

    May 15, 2017 – Human Resources, US Manager

    Thank you for sharing your thoughts. Yes, we’re going through change. And like most changes not everyone finds change easy. But we are doing all we can to make sure the changes are handled with care ... More


  3. "Stable job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Systems Administrative in Los Angeles, CA
    Former Employee - Senior Systems Administrative in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at SITA full-time (More than 3 years)

    Pros

    Terminals 1-5 will be doing well for a long time and LAWA likes the results
    Stable environment

    Cons

    Slow to move to upgrade - speed of LAWA - city is slow to get going
    DR for part of Airport Management Software is lacking

    Advice to Management

    LAWA needs to move ASAP to new VM platform
    2nd largest airport in US needs to fix DR and old setup

    SITA Response

    Feb 3, 2017 – Human Resources, US Manager

    Thank you for your positive review, recommendation and outlook. I acknowledge that upgrades and changes take time, but as you said, LAWA terminals will be doing well for a long time. I hope that such ... More


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  5. "Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at SITA full-time (More than 5 years)

    Pros

    Global company brings the best of many cultures.

    Cons

    Too much reliance on offshore development resources undermines retaining internal intellectual property.

    Advice to Management

    Continue to communicate the coming changes.

    SITA Response

    Jan 23, 2017 – SVP, Human Resources

    Thanks for the feedback. Working for such a global company is one of the reasons I love working at SITA too.


  6. "Great place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Solutions Designer in Atlanta, GA
    Former Employee - Senior Solutions Designer in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great people to work with. Plenty of training .Travel can get more than planned sometime.

    Cons

    Benefits were not that great.

    Advice to Management

    None

    SITA Response

    Dec 13, 2016 – SVP, Human Resources

    Thank you for your comments. I am glad that in your time with us you were able to develop your skills and I hope you are enjoying success in your new role.


  7. "Administrative Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great benefits, flexible work schedule

    Cons

    No advancement opportunities, employees stay in positions for a long time.

    SITA Response

    Aug 25, 2016 – Director, Global Talent Acquisition

    Hi, and thanks for leaving some comments about your time at SITA. It’s true that many of our people have built their careers with us over time. What is quite interesting is that almost a quarter of ... More


  8. "System Support Operator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Systems Support Operator in Atlanta, GA
    Former Contractor - Systems Support Operator in Atlanta, GA
    Recommends
    Neutral Outlook

    I worked at SITA as a contractor (More than 10 years)

    Pros

    I am a contractor and have just been laid off at the end of this month. I have 31 years of IT in computer operations and System Support Operations.

    Cons

    Contract positions end sooner or later.

    Advice to Management

    Management was great. Layoffs happen, it's a business.


  9. Helpful (5)

    "SITA review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Developer in Atlanta, GA
    Current Employee - Applications Developer in Atlanta, GA
    Recommends
    Positive Outlook

    Pros

    Excellent employee treatment, good benefits and nice work-life balance

    Cons

    Slow management, poor decision making process, very cumbersome

    Advice to Management

    Less bureaucracy, improve decision making process, make it faster and leaner


  10. Helpful (1)

    "A good company overall"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Software Developer in Atlanta, GA
    Current Employee - Lead Software Developer in Atlanta, GA
    Recommends
    Positive Outlook

    I have been working at SITA full-time (More than 10 years)

    Pros

    The company truly values the people who work there, and will work hard to help you advance your career with them. There is a very low turnover rate, I'd say 10 years is about the medium tenure for the professional staff, at the upper levels 25~30 years or more is common.
    A surprising number of people who do leave return after a few years. Periodically they have hiring freezes, despite the open listings on the career page.

    Cons

    The company moves at it's own pace, and HR is no exception. Don't be surprised if things go quiet for several weeks before you get an offer, just keep in touch with HR to make sure is on track. Once you do get in, you will find that the low turnover means few opportunities to advance in your local team. The trick to getting promoted is to move laterally into a different department or division, and this is supported and encouraged by HR and management.

    Advice to Management

    None.


  11. "Global Leader, Lots of Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Atlanta, GA
    Current Employee - Consultant in Atlanta, GA
    Recommends
    Positive Outlook

    I have been working at SITA full-time (Less than a year)

    Pros

    Global leader in a big money industry. Innovative ideas and solutions.

    Cons

    Technology is a bit behind the times. Agile is lacking in areas.

    Advice to Management

    You're about to change the whole game. Get on your tech game while you still can.


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