SKC Communications Reviews | Glassdoor

SKC Communications Reviews

Updated May 11, 2017
25 reviews

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2.9
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Tray Vedock
12 Ratings

25 Employee Reviews

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  1. "Review - I give them a C-"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CAD Technician/Engineering Support in Shawnee, KS
    Former Employee - CAD Technician/Engineering Support in Shawnee, KS
    Neutral Outlook
    No opinion of CEO

    I worked at SKC Communications full-time (More than 3 years)

    Pros

    Fairly good folks to work with, there's exceptions with some, like everywhere, of course. Everyone works towards getting things done for their customers, and seems to work well together. Pretty good lot of design engineers and techs who go above and beyond call of duty often, and quite knowledgeable. Handful of AE's who are excellent sales engineers who know how A/V systems are put together, some are former design engineers.
    Yearly confab of employees and vendors, called "tech summit" which is a great session to build teamwork and stay up-to-date on latest trends, hints and kinks in A/V. Generally good margins on jobs and seems to be a profitable venture for the company. Decent IT infrastructure. Owners started out small, so there's a small company feel, and a chance to develop close relationships with others.

    Cons

    Too much track and trace admin and tasking duties associated with job and excessive reliance on their sales tracker program they use, seems too cumbersome and inefficient. The culture can be cliquish and trends toward liberal/progressive. Quite a bit of turnover on people there less than 5 years. Too many wholesale changes in procedures, rather than picking something and running with it, so people can settle in on how to do their jobs. Design engineers spend too much time on other tasks aside from engineering, some of the AE's are not experienced enough in pro a/v integration, and end up having design engineers cobble systems together, or issue multiple change orders. AE's should work on their own quotes, based on advice from engineering staff, rather than having design engineers spend time on making quotes. Too many change orders and callbacks on jobs quite often. AE's need to be sales engineers rather than checkerpants glorified used-car salesmen who seem to wash their hands of a job once sold. Some of them don't have much, if any, basic A/V integration knowledge and rely excessively on design engineers to bail out their mistakes or answer customer questions. AE's (account executives) appear to not "own" the job from customer signature to system commissioning, job once sold, becomes the design engineer's "baby". I don't know if this has changed.

    Advice to Management

    Sell more CAD time on jobs, have engineers and techs spend more time designing and integrating, improve scheduling so there isn't work overloads or excessive down time. Drawings often times need better details, so junior techs can learn the trade faster and lead techs know what's expected. Design engineers need to have AutoCAD knowledge and adhere to company's CAD standards. Eliminate the task sending/receiving and streamline procedures. An e-mail is generally sufficient. The job flow needs to be more consistent, so overtime is reduced and mistakes aren't made due to people rushing through tasks, and for improved communications about projects. It's either feast or famine there, which understandably sometimes can't be avoided, but should be addressed to minimize workflow issues. Also, people should be advanced from within with little procedure and interviewing, and outright offered a position from upper management, rather than interview and apply through HR, especially if they demonstrate a proficiency in a job they do outside of their assigned job duties, such as a CAD technician who has demonstrated abilities to design systems, or an installation tech who excels at rack assembly, as an example. Key personnel such as project managers and ALL AE's need to have CTS certification. Utilize people's strengths and create a position if needed, rather than pigeon-hole a close fit for people. Take into consideration that A/V integration is a CUSTOM niche application for the customer, each and every time, and not a cookie-cutter solution. Treat your techs good and pay them well.


  2. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at SKC Communications full-time (More than 5 years)

    Pros

    Great company to work for, good management and fun people. Their technology offerings are cutting edge and they work with top mfg.

    Cons

    Change of direction too often

  3. "Not a bad place to call home."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service
    Former Employee - Customer Service
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SKC Communications full-time (More than a year)

    Pros

    Challenging, had some freedom to work and expand the company brand.

    Cons

    There is no perfect company...there are always challenges.

    Advice to Management

    Keep up the good fight and keep making the customers #1


  4. "Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    nice people to work with

    Cons

    bad pay! real bad pay

    Advice to Management

    Pay your people! PAY THEM!


  5. Helpful (4)

    "middle of the road"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SKC Communications full-time

    Pros

    Family owned company-- the office environments are great.

    Cons

    -Almost unmanageable workload
    -poor training for employees
    -less than average salaries
    -benefits aren't that great

    Advice to Management

    stop micromanaging employees. you will drive everyone out.


  6. Helpful (6)

    "CEO Unprofessional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Dallas, TX
    Former Employee - Account Executive in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at SKC Communications full-time (More than a year)

    Pros

    Seem like a good company, at least that is the way they make it sound like.

    Cons

    They are very unprofessional and is with no respect for other peoples time. He thinks the world should revolve around his schedule and react a moments notice.

    Advice to Management

    Learn to respect other peoples time and what they have to go through in order to meet your time frames. And then when you neglect to meet your own time frame, don't act like it everyone should just be okay with it. You put your paints on just like everyone else in the world.


  7. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SKC Communications full-time (More than 5 years)

    Pros

    Great work environment - values customers and employees. Lots of fun stuff going on in the office! Love the people!

    Cons

    Heavy work load but enjoy the work and people.

  8. "Great starter job..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I have been working at SKC Communications full-time (More than 8 years)

    Pros

    Great people; Flexible schedule; Great approachable owners.

    Cons

    Mediocre pay; very little advancement;

    Advice to Management

    Take care of your people that work for you currently with better market value pay.


  9. Helpful (3)

    "Leadership lacks professionalism. If you are use to Corporate American you will be highly disappointed working for SKC."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at SKC Communications full-time

    Pros

    Of course "NOT." The office is small, poorly maintained, dirty and smells. There is no talk of Christmas or cheer - nothing!

    Cons

    The leadership lacks professionalism to the point of talking down to educated professional adults. For a communication company the inner office communication is beyond lacking. Do not expect training which is typical in today's world, but considering all of the other cons and average pay the job is not worth it.

    Advice to Management

    Team Leads need to be leaders - not people you want to avoid due to their unprofessional vision and no talent in regard to building others up. Do not put people into roles just because they are good at their job. Being a good individual contributor and being a good leader are not one in the same. Look at your employee turnaround and look at the Team Lead with the most turnaround........ Enough said. Wake up! Professional adults do not want to be spoken down to in a militant tone. It is unprofessional to say the least.


  10. "Awesome Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Design Engineer
    Current Employee - Design Engineer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SKC Communications full-time (More than a year)

    Pros

    Great company culture, fantastic employees, executives are top notch, always feel appreciated, promote from withing, communication is great, customer service is wonderful.

    Cons

    I have a very heavy workload and I rarely work under 50 hours.. but I still love it here!


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