SM Retail Reviews | Glassdoor

SM Retail Reviews

Updated October 30, 2016
13 reviews

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13 Employee Reviews

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  1. "Just OK"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    High basic pay and Employee discounts

    Cons

    Extended working hours
    Minimal allowances and benefits


  2. "SM Retail, Inc"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Category Merchandise Manager in Manila, Manila (Philippines)
    Current Employee - Category Merchandise Manager in Manila, Manila (Philippines)
    Recommends

    I have been working at SM Retail full-time (More than a year)

    Pros

    Good compensation
    Healthy working environment
    Work travel opportunities

    Cons

    Long working hours
    Limited career opportunities


  3. "Good Pay, overworked"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    Pros

    Very good pay for Senior Managers and Executives.

    Cons

    Long hours, politics, no room for growth.

    Advice to Management

    Set career path for all employees


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  5. "Great internship opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Ive been hands on with server maintenanceand monitoring even though im just an intern

    Cons

    3 hours away from home


  6. Helpful (1)

    "SM Retail Inc."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandising in Pasay, Pasay (Philippines)
    Current Employee - Merchandising in Pasay, Pasay (Philippines)
    Recommends
    Positive Outlook

    I have been working at SM Retail full-time (More than 5 years)

    Pros

    Company owners and the management listen to their staff. Good training ground a career in retail.

    Cons

    Highly competitive working place.

    Advice to Management

    Continue good mentoring. Invest in people.


  7. "If you are a Fresh Grad, don't bother, your career would not grow"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Analyst in Pasay, Pasay (Philippines)
    Former Employee - Systems Analyst in Pasay, Pasay (Philippines)
    Doesn't Recommend
    Neutral Outlook

    I worked at SM Retail full-time (Less than a year)

    Pros

    They have sale promotions just for employees, you can get a product from Watsons at a really low price and stuff like that.

    Cons

    *It is very bureaucratic, getting promoted is really hard, depends on your seniority.
    *There are no trainings when you are onboarded.
    *Very strict compliance to company policy, and yet you get paid really small, plus NO BENEFITS. I really aplaud people who stayed for six months even.
    *Your boss doesn't really care about you, again, people get promoted because of seniority.
    *Heck, you have to bring your own water, even drinking water is not free!!
    *To completely break the deal, they use very old computers and very legendary Office softwares. Thus, below average efficiency.

    Advice to Management

    Management should pay attention to who they hire as managers. The managers aren't competitive enough to be honest.


  8. "Great people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at SM Retail full-time (More than a year)

    Pros

    Six day workweek with six time entries per day. Strict guidelines but a good training ground for discipline. Bonuses for hitting your sales quota.

    Cons

    Movement for promotion is a little bit tight given the structure of the company


  9. "fruitful years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Credit Assistant in Pasay, Pasay (Philippines)
    Former Employee - Credit Assistant in Pasay, Pasay (Philippines)
    Recommends
    Positive Outlook

    I worked at SM Retail full-time (More than 5 years)

    Pros

    good training ground especially for fresh graduates

    Cons

    benefits are different per level

    Advice to Management

    more benefits for ranks and salary package


  10. "Working at SM is a challenging but routinely job."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Assistant in Pasay, Pasay (Philippines)
    Former Employee - Human Resources Assistant in Pasay, Pasay (Philippines)
    Doesn't Recommend
    Positive Outlook

    I worked at SM Retail full-time (More than a year)

    Pros

    The employee is provided the benefits aside from the normally given to an employee.

    Cons

    Work pressure should be watched out. Also, overloading of responsibilities.

    Advice to Management

    They should give more value their employee to minimize turnover rate


  11. "fruitful years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Credit Assistant in Manila, Manila (Philippines)
    Former Employee - Credit Assistant in Manila, Manila (Philippines)
    Recommends
    Positive Outlook

    I worked at SM Retail full-time (More than 5 years)

    Pros

    installment payments of debts exclusively for employees
    interaction with different departments & group of companies so as affiliates from different branches nationwide

    Cons

    salary goes to debts only



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