SM Retail Reviews | Glassdoor

SM Retail Reviews

24 reviews

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3.0
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24 Employee Reviews

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Pros
  • It has E Card, Leaves are convertible to cash, HMO (in 2 reviews)

  • very nice company and good salary (in 2 reviews)

Cons
  • Long hours, politics, no room for growth (in 5 reviews)

  • Too much overtime works, work life balance is not observed, low salary, slow career advancement and promotion (in 3 reviews)

More Pros and Cons

  1. "be in nice gestures & good to costumers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hotel Crew in New York, FL
    Current Employee - Hotel Crew in New York, FL
    Doesn't Recommend
    Positive Outlook

    I have been working at SM Retail full-time (More than 3 years)

    Pros

    a bit of learning about the appliances is all about. & when, where, why, it used too

    Cons

    more sales to a better store

    Advice to Management

    don't force the front liners to sell the product, but keep in touch with the buyers


  2. "Just OK"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    High basic pay and Employee discounts

    Cons

    Extended working hours
    Minimal allowances and benefits

  3. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Doha (Qatar)
    Former Employee - Retail Sales Associate in Doha (Qatar)
    Recommends
    Positive Outlook

    I worked at SM Retail full-time (More than 5 years)

    Pros

    The best reason why i like to work in Sm, because the company helps a lot of people to have a descent job and they give the right salary and benefits to their employees. and through my job i learn how to deal with different people especially and giving some idea and tips for what their looking for in the store.

    Cons

    The downsides in our department , sometimes if one our boss has a problem in one employee, our boss put the blame to all of us, and i do understand because they handle a big responsibility to the company.

    Advice to Management

    My advise to the management if there is a problem, they can talk to the employees in a nice way, so that they avoid the conflict between the employees and the boss in the department.


  4. "HR Assistant"

    Star Star Star Star Star
    Former Employee - Human Resources Assistant in Singapore (Singapore)
    Former Employee - Human Resources Assistant in Singapore (Singapore)

    I worked at SM Retail full-time (Less than a year)

    Pros

    Developed interpersonal communication, critical thinking and problem solving.

    Cons

    Challenges and opportunities starts diminishing

    Advice to Management

    Conduct team building to enhance employee skills and qualifications. Conduct employee talk to discuss issues between employees.


  5. "All around"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inventory Clerk in Pasay, Pasay (Philippines)
    Former Employee - Inventory Clerk in Pasay, Pasay (Philippines)
    Doesn't Recommend
    Neutral Outlook

    I worked at SM Retail (More than 3 years)

    Pros

    Carer enhancement..personality development..do the given task

    Cons

    charges when losses... but when overage adjsment

    Advice to Management

    successful growth of the company


  6. "Good Company"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Stability of the company; nice colleagues

    Cons

    Minimal life and work balance


  7. "Good Pay, overworked"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    Pros

    Very good pay for Senior Managers and Executives.

    Cons

    Long hours, politics, no room for growth.

    Advice to Management

    Set career path for all employees

  8. "Its the best in retail"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Human Resources Manager in Pasay, Pasay (Philippines)
    Current Employee - Senior Human Resources Manager in Pasay, Pasay (Philippines)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at SM Retail full-time (More than 3 years)

    Pros

    Competitive compensation, lots of experiential learning
    Retail and real estate discounts offered to employees
    Good operations team
    Challenging work environment

    Cons

    Culture needs a lot of work.
    Basics not provided to ALL employees
    Some executives pull rank
    A lot of upskilling is needed for current employees

    Advice to Management

    Value your people


  9. "great people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounting Assistant in Manila, Manila (Philippines)
    Former Employee - Accounting Assistant in Manila, Manila (Philippines)
    Recommends
    Positive Outlook

    I worked at SM Retail full-time

    Pros

    you will love working here , good people

    Cons

    low rate in salary need

    Advice to Management

    nothing


  10. "nice training ground for fresh graduates"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at SM Retail full-time

    Pros

    friendly environment and complete employee benefits

    Cons

    multi-tasking and very strict in following rules


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