SM Retail Reviews | Glassdoor

SM Retail Reviews

Updated February 27, 2017
17 reviews

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17 Employee Reviews

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Pros
  • It has E Card, Leaves are convertible to cash, HMO (in 2 reviews)

  • very nice company and good salary (in 2 reviews)

Cons
  • Long hours, politics, no room for growth (in 5 reviews)

  • Too much overtime works, work life balance is not observed, low salary, slow career advancement and promotion (in 3 reviews)

More Pros and Cons

  1. "Great people to work with."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at SM Retail part-time

    Pros

    Very accommodating and learned a lot from my time with them.

    Cons

    They dont lack anything very good company.


  2. "As checker and sometimes cashier we should check and verify if it's tally versus in the actual item and tape receipt,"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lucena, Lucena (Philippines)
    Former Employee - Anonymous Employee in Lucena, Lucena (Philippines)
    Doesn't Recommend

    I worked at SM Retail full-time (More than a year)

    Pros

    Best retail Store
    Incentives
    They've given the best benefits for us
    Bonuses

    Cons

    A lot of pressure
    Cost Cutting of employee the main reason why the employees feel the pressure

    Advice to Management

    Love your employees, not because you need them, treat them like your loved ones, so that they work hard for your company.

  3. "stock clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Stock Clerk in Rizal, Nueva Ecija (Philippines)
    Former Contractor - Stock Clerk in Rizal, Nueva Ecija (Philippines)
    Recommends
    Positive Outlook

    I worked at SM Retail as a contractor (Less than a year)

    Pros

    good experience waiting to you, good salary and know the haccp and gmp

    Cons

    so many boss , always a pick hours , so hot because their is no air cone

    Advice to Management

    give high salary , safety gear , proper ppe , pedestrian road for safety


  4. "Industrial Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Good start for fresh graduates

    Cons

    Long working hours and work location


  5. "SM Retail, Inc"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Category Merchandise Manager in Manila, Manila (Philippines)
    Current Employee - Category Merchandise Manager in Manila, Manila (Philippines)
    Recommends

    I have been working at SM Retail full-time (More than a year)

    Pros

    Good compensation
    Healthy working environment
    Work travel opportunities

    Cons

    Long working hours
    Limited career opportunities


  6. "Great job to start your career!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Counter Assistant in Cabanatuan (Philippines)
    Former Contractor - Counter Assistant in Cabanatuan (Philippines)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at SM Retail as a contractor (Less than a year)

    Pros

    With this company I enjoyed the work that I did. I have learned to work under pressure, improve my communication skills, coordinate with other employees and deals with different customer in giving good service.

    Cons

    You have to work long hours. As a counter assistant we are the ones who handles daily transactions and at the end of the day, we do checking and tally sales which sometimes we work overtime. Also no free meals.

    Advice to Management

    Give chance to the employees who work hard to be regularize.


  7. "Great internship opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Ive been hands on with server maintenanceand monitoring even though im just an intern

    Cons

    3 hours away from home

  8. Helpful (1)

    "Pretty awsome it gave me alot of experience in sales Being on time and respecting my leaders and my co employee also"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Since ive been working on sales for 3yrs , i wanna experience the difference how to sell actual sales and on a call center type. And im expecting more benefits on my time and other aspect.

    Cons

    Maybe the time management but since im willing to work in any shift that would be easy and it challeges me to enhance more my english.

    Advice to Management

    nothing more , i think your company have the best leader of all


  9. "My experience in Sm Appliance center as a cashier is great. I've learned many things especially in handling a cash."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Staff in Imus, Province of Cavite (Philippines)
    Former Employee - Office Staff in Imus, Province of Cavite (Philippines)
    Recommends
    Positive Outlook

    I worked at SM Retail full-time (More than a year)

    Pros

    Best reason to work at Sm appliance, I start work where the peoples are encourage and their fulfill their needs of learning.

    Cons

    Facing the different customer is a challenging of mine.You need to be more patience to the customer while you communicating with them.


  10. "good and happy to work with the others"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Promodizer in Manila, Manila (Philippines)
    Current Employee - Promodizer in Manila, Manila (Philippines)
    Neutral Outlook

    I have been working at SM Retail full-time (More than 3 years)

    Pros

    very nice company and good salary

    Cons

    not all the manager are nice

    Advice to Management

    try to observe the employee first before judging them


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