SMART Reviews | Glassdoor

SMART Reviews

Updated February 1, 2017
15 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
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Approve of CEO
SMART Vorsitzender Dieter Zetsche
Dieter Zetsche
6 Ratings

15 Employee Reviews

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  1. "Driver/ Motor Coach Operator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bus Driver in Wayne, MI
    Current Employee - Bus Driver in Wayne, MI

    I have been working at SMART full-time (More than 10 years)

    Pros

    I enjoy interacting with people.

    Cons

    The hours can be overtaxing.


  2. "Nice"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Jakes in Chicago, IL
    Former Employee - Jakes in Chicago, IL
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at SMART part-time (More than 5 years)

    Pros

    Nice place to be in. Pretty respectful place and it has a nice feeling to it. Respectful workers and pla

    Cons

    The atmosphere is not as pleasant. I think more people is needed. Please add more people. Okay bye and tha

    Advice to Management

    Be


  3. "Awsome company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bus Driver in Detroit, MI
    Current Employee - Bus Driver in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    benefits, pay, hours, company its self

    Cons

    there are no cons at this job


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  5. "Retired Early"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Haul Driver in Detroit, MI
    Former Employee - Line Haul Driver in Detroit, MI
    Doesn't Recommend
    Neutral Outlook

    I worked at SMART full-time (More than 10 years)

    Pros

    Good pay and medical, liked working on my own!

    Cons

    Management needs managing skills! A lot of drama! No rewards program!

    Advice to Management

    Talk and listen to employees!


  6. "Work hard, play hard"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wood-Ridge, NJ
    Current Employee - Anonymous Employee in Wood-Ridge, NJ
    Recommends
    Positive Outlook

    I have been working at SMART full-time (More than 3 years)

    Pros

    Lots of fun. Lots of good people. Lots of work but everyone pitches in and gets in done. Great "family" environment. Everyone is working for the same ultimate goal, service our clients and ultimately keep Smart growing,

    Cons

    When it is busy it is really busy and there is no 401K match. During busy time work life balance is hard to keep.

    Advice to Management

    Keep up the great work. Maybe think about putting some philanthropic programs in place to give back to the communities that are clients live.


  7. "At Smart you fire yourself, not the company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fixed Route Driver in Troy, MI
    Current Employee - Fixed Route Driver in Troy, MI
    Doesn't Recommend
    Negative Outlook

    I have been working at SMART full-time (More than 5 years)

    Pros

    Before our current contract our company provided the best health insurance. All employee's, spouse and children under 18 can ride the bus for free at anytime. Also DDOT and the people mover (employee's free only).

    Cons

    It's a very streesful job dealing with the public and also you get cut off by other drivers alot. The company should charge a fee for bikes and large luggage just like the airlines. Smokers approach the bus with smoke in their mouths and blow it in your face or after they aboard the bus. Stinky!

    Advice to Management

    Talk to your employee's with respect and not as if you gave birth to them. Give drivers a bouns for accident free (non-preventable), and prefomance customer service. Please don't merge with DDOT


  8. "Coach Service attendant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at SMART full-time

    Pros

    Good place to work and good benefits

    Cons

    it's perfect for me no cons


  9. "Mechanic"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SMART full-time

    Pros

    The pay and people you work with are great.

    Cons

    Long hours and management is not the best

    Advice to Management

    Alison the the employees


  10. "smart"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SMART full-time (More than 10 years)

    Pros

    fast, growing opportunity, strong customer base, great reputation

    Cons

    unorganized, small company, location,


  11. "I was able to work there 34 years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSO
    Former Employee - CSO
    Recommends
    Positive Outlook

    I worked at SMART (More than 10 years)

    Pros

    You can advance if you have a degree and the company does help riders get to their jobs on time about 85% of the time.

    Cons

    Sometimes authority will not promote within regardless how well you can perform a job and how many years you may have been at a postion. The goals now seems be anyone such as supervsiors and up, must have a degree.

    Advice to Management

    Listen to what the public needs


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