SMART Technologies Reviews | Glassdoor

SMART Technologies Reviews

Updated July 23, 2017
55 reviews

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SMART Technologies President & CEO Neil Gaydon
Neil Gaydon
34 Ratings

55 Employee Reviews

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Pros
  • Good flexible hours - Work Life Balance (in 18 reviews)

  • Had some great people working there (in 23 reviews)

Cons
  • Many in upper management with a software background don't understand hardware development as well, leading to poor decisions (in 14 reviews)

  • Senior management have an unhelpful habit of venting their frustration via negative emails to all staff (e (in 11 reviews)

More Pros and Cons

  1. Helpful (2)

    "Best of times and the worst of times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at SMART Technologies full-time (More than 5 years)

    Pros

    "Old" SMART was a great place to work, great collaboration and teamwork

    Cons

    "New" SMART full of arrogant people who believe they know it all.

    Advice to Management

    None really. Think it's too late for any.


  2. Helpful (3)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales
    Former Employee - Sales
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SMART Technologies full-time (More than a year)

    Pros

    was exciting to build new business unit

    Cons

    failed to retain top talent - bailed on enterprise until after being aquired.

    Advice to Management

    failed to grow the business had major negative impact on many employees.
    look to retain people not the turnover apporach used these past few years.
    shame on the entire management team.

  3. Helpful (17)

    "Steady Decline"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SMART Technologies full-time (More than a year)

    Pros

    Nice office. Good work life balance.

    Cons

    Cancelled projects, successive cycles of layoffs, CEO departed suddenly, no lifeline from Foxxcon.

    Advice to Management

    Sorry you have anything invested here. You might as well stop saying your values follow the three C's, curious, courageous, and consistent because the company mentality is more like cowardly, contentious, and crippled.


  4. Helpful (5)

    "bad changes coming, once more..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SMART Technologies full-time (More than a year)

    Pros

    fun people, cool mission (helping kids), nice Seattle office, flat organization makes for large scope, well known brand, large corporate parent now (See Cons)

    Cons

    new corporate parent can't avoid gutting spending and new product investment, changes strategy too often, no product management leadership, CEO not inspiring and seems to be waiting for a cash out package

    Advice to Management

    Not much to be done other than figure out the minimum viable business and hope for minimum growth (if any). Clearly the sale to Foxconn was the last lifeline, but without investment, "do no harm" is the best to hope for


  5. Helpful (3)

    "Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Decent Compensation, cordial in direct interactions (can't say the same for indirect).

    Cons

    Poor leadership. Empty promises. Misleading job roles. Terrible work/life balance.

    Advice to Management

    Move away from


  6. Helpful (3)

    "Horrible place to work. Would not recommend"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Medical Benefits, Seattle office, Team activities in Seattle.

    Cons

    Micromanagement.
    Rush rush all the time with not enough time given for self improvement.
    Using a mix of lot of technologies without giving you overview or time to understand the system and leaving you to figure things on your own by digging into the code.
    Manager more interested in finding and complaining faults than helping you fix the issues that are causing the problems. No appreciation what so ever.
    Felt that preference was given to Calgary team.
    Would not recommend this place.
    No bonuses or raises.

    Advice to Management

    Managers need to stop complaining about things that are not done right and appreciate what you have done or put your effort on.
    Need to have better on-boarding process.
    Having a mentor for new people would be helpful.
    Need more interaction between Calgary and Seattle teams.


  7. Helpful (5)

    "Kapp Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kapp Sales Specialist in Hoboken, NJ
    Current Employee - Kapp Sales Specialist in Hoboken, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SMART Technologies (Less than a year)

    Pros

    Great pay and great learning opportunities

    Cons

    Very easily trigger happy with cutting jobs out of nowhere for no justifiable reason

  8. Helpful (8)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SMART Technologies full-time

    Pros

    Somewhat innovative products but decline in spending is causing Education Division to shrink year over year. Enterprise Division has no name recognition or recognized brand.

    Cons

    Strategy changes every quarter. Lay-offs are on-going. Company has languished under current leadership team.

    Advice to Management

    None. Congratulations on riding this to the bottom.


  9. Helpful (16)

    "AWEFUL place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SMART Technologies full-time (More than 3 years)

    Pros

    Potentially good 'tool' for companies who have extra money to spend on frivolous items.

    Cons

    Management has no respect for employees, no integrity toward partners, and cares only for themselves. Egos run rampant. Dog eat dog environment. Management doesn't looks at one's redeeming qualities, but only tear you apart if it's not their way. They don't care enough to understand why something is the way it is. Firings are common. Don't be fooled when they say lay-off, they really want you out, out out...and now. Your turn might be right around the corner but you'll be blindsided and left cursing your poor choice to go there in the first place.

    Advice to Management

    Treat people with respect and dignity.


  10. Helpful (2)

    "Weaknesses based employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at SMART Technologies full-time

    Pros

    Good industry, helping the education system
    Good ideas
    Innovation
    Hard working people

    Cons

    They focus on what you can't do not what strengths you bring in
    If you aren't up to par with the execs you won't make much headway
    No feedback until it's too late
    Bad interviewing, they hire quick and let go quick

    Advice to Management

    Focus on execution
    Use people's strengths
    Plan finances ahead so you won't have to let people go


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