SMART Technologies Reviews | Glassdoor

SMART Technologies Reviews

Updated April 13, 2017
42 reviews

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4.0
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SMART Technologies President & CEO Neil Gaydon
Neil Gaydon
13 Ratings

42 Employee Reviews

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Pros
Cons
  • Many in upper management with a software background don't understand hardware development as well, leading to poor decisions (in 14 reviews)

  • Senior management have an unhelpful habit of venting their frustration via negative emails to all staff (e (in 11 reviews)

More Pros and Cons

  1. "Great Technology"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Recommends
    Neutral Outlook

    I worked at SMART Technologies full-time

    Pros

    The company has some great technology with a great group of people. The latest change in product development has been great with the latest addition of the Seattle offices

    Cons

    The company made some poor fiscal decisions during its early years of high growth that they had been battling to recover from

    Advice to Management

    Continue to reduce the fiscal liabilities from previous management team and keep on the path of quicker product cycles.


  2. "supressed Innovation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at SMART Technologies full-time

    Pros

    established, entrepreneurial and progressive organization that carries high energy enthusiasm throughout the organization.

    Cons

    Old guard management styles prevent cross organization innovation and collaboration. Significant turnover in the past three years has drained the organization of key knowledge and relationships that are preventing acceleration into new markets.

    Advice to Management

    Need to listen to employees regarding product categories and education business.


  3. Helpful (4)

    "Interesting times ahead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer
    Former Employee - Senior Software Engineer
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at SMART Technologies full-time (More than a year)

    Pros

    Recent acquisition means money and strength to begin growth again.

    Leader in education hardware market. Positioned well to be leader in ed software market.

    Strong development teams with a good vision for future of ed market.

    Strong, positive culture in Seattle office. Very rare to find the same great talent, energy, teamwork and friendship in any organization.

    Strong ops team who understand how to be effective and are doing a great job at finding and rectifying inefficiencies.

    Cons

    Sales team and sales leadership is the worst I've seen. They continually miss targets and can't strategize. Excuses, excuses, excuses. I don't know how they get away with it.

    Pockets of legacy employees who are too stuck on old ways of doing things and too proud to change things up despite failing continuously.

    Marketing is too junior to know what they're doing so they just waste money. Need a complete overhaul - reorganize to actually do marketing and refresh team to build a stronger org.

    Advice to Management

    Fire sales leadership - they haven't proven any sales capability or sales leadership. Sales is also where many under-performing employees are hiding - friendship bonds are blinding leaders from making the right business decisions. Employee confidence in the company will continue to be low until this is changed.

    What does the training team actually do? Take a look there for improvement opportunities.

    With Foxconn build one 1-2 year strategy and stick to it. Changes in strategy, while understandable, have been taxing on company resources and employees. People are craving stability.


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  5. Helpful (1)

    "Very Corporate Centric"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at SMART Technologies full-time (More than 3 years)

    Pros

    Growth, Great Product, Market expanding, Good Partnership with Microsoft. Great benefits, good pay, good vacation,

    Cons

    Corporate Is in Calgary and might as well be on Mars. Not very aware of the field situation, but getting better.


  6. Helpful (1)

    "Business Development Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Calgary, AB (Canada)
    Former Employee - Anonymous Employee in Calgary, AB (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at SMART Technologies full-time (More than 5 years)

    Pros

    Great work and family time balance. Had some great people working there. Decent benefits.

    Cons

    Not very good at paying salaries. very top heavy management. most directives came from top down.

    Advice to Management

    Build strong teams and have faith in them. Let the creative people show their natural side.


  7. "Customer Data Specialist"

    Star Star Star Star Star
    • Career Opportunities
    Former Employee - Customer Data Specialist in Calgary, AB (Canada)
    Former Employee - Customer Data Specialist in Calgary, AB (Canada)

    I worked at SMART Technologies full-time (More than 3 years)

    Pros

    Great place to work and good benefits

    Cons

    No enough resources for marketing


  8. "Tech Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Calgary, AB (Canada)
    Former Employee - Anonymous Employee in Calgary, AB (Canada)
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at SMART Technologies (More than a year)

    Pros

    Good flexible hours - Work Life Balance
    reasonable pay
    Great environment as long as you are able to make connections

    Cons

    Quick Change as technology often is
    Very Cliquey. Fit in or you will be eliminated
    Extremely Social office environment, usually leading to trouble


  9. Helpful (1)

    "senior software developer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Developer in Calgary, AB (Canada)
    Current Employee - Senior Software Developer in Calgary, AB (Canada)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at SMART Technologies full-time (More than 5 years)

    Pros

    Great place to be exposed to a lot of new technology and learn, learn, learn. Reasonable salaries, benefits and amenities

    Cons

    After acquisition by FoxConn they are going through a phase of cutting expenses and it has led to layoffs. It may be or not be the last such episode.

    Advice to Management

    As I take the view that a company is the people that work, I will always advise any management to hold on to their people. This is a high technology company employing people with high qualifications.


  10. "Autonomy and empowerment to make an impact"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Consultant in Calgary, AB (Canada)
    Current Contractor - Consultant in Calgary, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SMART Technologies as a contractor (Less than a year)

    Pros

    - Great leadership that empowers its employers to continuously improve the way they and the company work
    - Open communication, and a concern for employees well being
    - Fun social events to bond with employees
    - Competitive pay, benefits and perks.

    Cons

    - Recent acquisition by FoxConn has slowed down approvals to get things moving at the moment

    Advice to Management

    Once reviews are done, more needs to be done to manage the change and create more cohesiveness and communication across teams


  11. "Good environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QA Analyst in Calgary, AB (Canada)
    Former Employee - QA Analyst in Calgary, AB (Canada)
    Recommends
    Neutral Outlook

    I worked at SMART Technologies full-time (More than a year)

    Pros

    Great process oriented , good for new grads

    Cons

    Less pay, not financially stable


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