SMG Management Reviews | Glassdoor

SMG Management Reviews

Updated March 22, 2017
100 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
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SMG Management President and CEO Wes Westly
Wes Westly
36 Ratings

100 Employee Reviews

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Pros
  • it used to be a great company in the beginning but tried to get too big to fast cut corners and cut their employees faith in management (in 4 reviews)

  • Meet great people and see shows (in 4 reviews)

Cons
  • LONG LONG LONG Hours, sometimes more than 16 hour days (in 15 reviews)

  • Salary increases are hard to come by and there's little room for advancement within the building you're in (in 3 reviews)

More Pros and Cons

  1. "Production Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tulsa, OK
    Former Employee - Anonymous Employee in Tulsa, OK
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at SMG Management full-time (More than 5 years)

    Pros

    Great leadership and communication between departments.

    Cons

    Extremely long hours including holidays and weekends.


  2. "Banquet server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banquet Server
    Former Employee - Banquet Server
    Recommends

    I worked at SMG Management part-time (More than a year)

    Pros

    Loved working here best job ever! Meet great people and see shows.

    Cons

    Hours are based on events so mostly night and weekends


  3. "Fine dining Banquet event quality atmosphere , with great service and satisfied guest..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banquet Server in Tulsa, OK
    Current Employee - Banquet Server in Tulsa, OK
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at SMG Management part-time (More than 5 years)

    Pros

    Knowing when an event went smoothly according to the clients request, and having enough staff to do adequate service, when you notice the guest empty plates you know the food was cooked to excellence

    Cons

    Working with temporary workers, removal of salads on a fast timeline, feeling like I'm rushing the guest to finish so we can serve the next coarse, If we offer tea services I think it should be preset tea with the water, when we have a large event so we can focus on clearing and refills instead immediate massive tea services

    Advice to Management

    Reward your part time employees fairly according to their work ethic


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  5. "Growth company with opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in New York, NY
    Current Employee - General Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SMG Management full-time (More than 10 years)

    Pros

    Very good management, opportunity to move and grow through the company. A flat company hierarchy, and excellent network of peers and staff.

    Cons

    Before you commit yourself to this type of career, you have to realize and accept the fact you will work nights, weekends, holidays, as well as days. You work by the completion of the job, not by the end of 40 hours.


  6. "Sr. Operations Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Operations Manager in Ontario, CA
    Former Employee - Senior Operations Manager in Ontario, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SMG Management full-time (Less than a year)

    Pros

    good company to work for. some movement to higher positions

    Cons

    benifits are not as good as other employers in the industry

    Advice to Management

    yes


  7. "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    There are healthcare benefits but they are not great

    Cons

    Lacking vision and qualified employees


  8. "It's a job!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Current Employee - Anonymous Employee in Saginaw, MI
    Current Employee - Anonymous Employee in Saginaw, MI
    Doesn't Recommend
    Neutral Outlook

    I have been working at SMG Management part-time (More than 3 years)

    Pros

    It's a job.

    Cons

    Management doesn't look for answers to solve problems or issues because HR feels they know everything even when they don't. No room for advancement.

    Advice to Management

    Try and listen to employees concerns about issues instead of thinking you have all the answers. Treat employees like you'd want to be treated. Treat the customers correctly.


  9. "Great managers organized and thorough."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Stockton, CA
    Former Employee - Supervisor in Stockton, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at SMG Management (More than a year)

    Pros

    Flexible schedule great training. Fun atmosphere. Great employees. Many venues to work so though the job may seem routine each event you work is different. During peak season hours are plenty.

    Cons

    Part time has no benefits to offer. And Sometimes if events are slow so your hours tend to go down. Most events are nights and weekends so it may not fit with everyone's schedules. Late nights.


  10. "Controller/Director of Finance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook

    I worked at SMG Management full-time (More than a year)

    Pros

    None, none, none and none.

    Cons

    Extremely low pay and very long hours. Management is NOT supportive and NOT truthful.

    Advice to Management

    Pay staff what they are worth!!!


  11. "Fun"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Internship in Pikeville, KY
    Former Employee - Marketing Internship in Pikeville, KY
    Recommends
    Positive Outlook

    Pros

    -Fun to plan and coordinate events at the expo center.
    -Everyone was easy to work with and fun to be around.
    - Easy going environment.

    Cons

    -Temporary job, would like to have an offer for full time;.



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