SMS Management & Technology Reviews in Australia | Glassdoor

SMS Management & Technology Australia Reviews

Updated May 11, 2017
92 reviews

Filter

Filter

Australia

3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Rick Rostolis
26 Ratings

92 Employee Reviews

Sort: PopularRatingDate

Pros
  • SMS provide a great platform for anyone to do interesting work as part of a team of great people (in 18 reviews)

  • Better work/life balance than most consultancies (in 8 reviews)

Cons
More Pros and Cons

  1. Helpful (4)

    "Stimulating and interesting work with great colleagues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Brisbane (Australia)
    Current Employee - Anonymous Employee in Brisbane (Australia)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at SMS Management & Technology full-time (More than a year)

    Pros

    Collegiate behaviour with information sharing and assistance
    Better work/life balance than most consultancies.
    Career progression
    Professional development opportunities

    Cons

    Current uncertainty around acquisition bid by DWS - normal biz behaviour that should pass quickly.

    Advice to Management

    Treating the sales team as a defacto leadership team is giving only a one sided view of what is important to our clients and the SMS community. Widen your circle for a better understanding of your value proposition.


  2. "Senior Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Head of Digital in Sydney (Australia)
    Former Employee - Head of Digital in Sydney (Australia)

    Pros

    Good variety or work and some good senior people. Investment in social activities was good

    Cons

    Failing to react to trends in the market. Operating a very traditional business model and will struggle to delivery on Digital transformation engagements

    Advice to Management

    Keep social culture. Keep a small high value core of consultants. Leverage sector knowledge

  3. Helpful (3)

    "Great people but management need to focus more on them."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Consultant in Sydney (Australia)
    Current Employee - IT Consultant in Sydney (Australia)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good opportunities for progression and wide range of engagements available with great clients. Strong support network between consultants means you can always get support.

    Cons

    The company has been through alot of change since the last CEO was forced to leave and this has damaged leadership focus and motivation

    Advice to Management

    Get back on the horse


  4. Helpful (7)

    "Antiquated management style and people policies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Adelaide (Australia)
    Current Employee - Consultant in Adelaide (Australia)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at SMS Management & Technology part-time (More than a year)

    Pros

    Generally very good people
    Broad range of clients
    Good peer / mentor / mentee program

    Cons

    Not actively addressing the pay equity between men and women
    Not actively addressing the numbers of men vs women in leadership positions
    Not providing competitive policies to support the attraction and employment of women

    Advice to Management

    Make it a critical goal to become and employer of choice for women. Make affirmitive action policies to promote the employement of women in top management.


  5. Helpful (3)

    "Excellent and Cohesive Organisation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Melbourne (Australia)
    Current Employee - Senior Consultant in Melbourne (Australia)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SMS Management & Technology (More than a year)

    Pros

    Supportive, dynamic, stimulating and highly collaborative culture.
    Exciting projects
    Top tier clients
    Fun initiatives
    Good share of social and client events
    Highly engaged culture
    Great technology

    Cons

    No cons to mention at this stage.....


  6. Helpful (5)

    "Lost its shine"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Melbourne (Australia)
    Current Employee - Consultant in Melbourne (Australia)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at SMS Management & Technology full-time (More than 8 years)

    Pros

    Supportive & collegiate culture however not as strong as it used to be. Great place & opportunity for graduates and those less experienced to learn their trade.
    Bringing back branch meetings & paid coffee catchups allows consultants to reconnect with management & base office staff.
    Good range of social activities.
    Quality body shop approach.
    Recruitment arm (M&T) is solid & well respected.
    Salary ok but slightly below rival consulting companies.

    Cons

    -Have lost significant quality staff over past 4yrs and it's impacting bottom line & capability offering. There have been more instances of dissatisfied clients due to placing consultants that are unsuitable with limited solution offerings.
    -Flat structure with no career progression.
    -Has lost its reputation as a Tier 2 market leader is highly disappointing.
    -DWS acquisition is concerning but expected. So Expect more quality staff to leave.
    -No bonus paid for past 5yrs despite meeting consulting targets & KPI's.

    Advice to Management

    Too little too late. The board should be accountable for poor decision making & strategy over past 4yrs.


  7. Helpful (2)

    "Bad Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Consultant in Sydney (Australia)
    Former Employee - Principal Consultant in Sydney (Australia)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at SMS Management & Technology full-time (More than 3 years)

    Pros

    - No. of clients
    - Opportunities
    - Performance review system is world
    - Collaborative culture
    - Global reach

    Cons

    - Market dependant promotions and raises
    - Organisation is not as well known in consulting circles at MBB and big4

    Advice to Management

    Why just the Executives received Bonus?

  8. Helpful (6)

    "Sadly no more"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Director in Melbourne (Australia)
    Former Employee - Account Director in Melbourne (Australia)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at SMS Management & Technology full-time (More than a year)

    Pros

    It was a great company with great people and a great culture

    Cons

    It has been purchased by DWS and will disappear from the corporate landscape

    Advice to Management

    The management tried to resurrect what was once great, but it was too late. SMS is an example of what can happen when the Board makes a poor CEO appointment. The one prior to Rostolis brought in her friends and destroyed the business, and did so under full view of the board.

    Behold the ashes of your dreams.


  9. Helpful (2)

    "Old business operation model and hard environment to work in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Sydney (Australia)
    Current Employee - Senior Consultant in Sydney (Australia)
    Doesn't Recommend
    Negative Outlook

    I have been working at SMS Management & Technology full-time

    Pros

    It can make sure each individual works hard.

    Cons

    People work hard always not the one who is getting credit
    Management team's relationship is messy and miracle
    Managers are not flexible enough and not trust basic level consultants
    Lots of people talk more, and do less while they can get the credits from others
    You can be on bench for long time
    Very slow to approve your working expenses
    Not clear development room

    Advice to Management

    Be honourable to tell the truth, and give your consultants opportunities to fall little, and progress more.
    Open communication is key, exclusiveness is the poor management model.
    Be nice to people contributed a lot, and not ignore it.
    Trust people to make decision.
    You are not the teacher in the childcare, and we are all adults.


  10. Helpful (2)

    "Collegiate culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Sydney (Australia)
    Former Employee - Consultant in Sydney (Australia)
    Recommends
    No opinion of CEO

    Pros

    Great bunch of consultants, very collegiate, very supportive of each other

    Cons

    Body shopping, very little solution based selling. Focus largely on "selling" individuals rather than strategic solutions. Sometimes compete with contractors which makes it difficult,

    Advice to Management

    Look after your consultants - they are the most important people in the organisation, not the account directors.


Showing 92 of 136 reviews
Reset Filters