SMS Management & Technology Reviews | Glassdoor

SMS Management & Technology Reviews

Updated October 24, 2017
36 reviews

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4.0
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Rick Rostolis
10 Ratings

36 Employee Reviews

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Pros
Cons
  • Body shopping mentality; senior management don't value their staff; view everything through the lens of a CFO instead of an inspirational CEO (in 18 reviews)

  • Flat structure with no career progression (in 10 reviews)

More Pros and Cons

  1. "Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SMS Management & Technology full-time

    Pros

    Great people, great place to build experience.

    Cons

    Pay isn't the best, but not too bad for a consultant company..

    Advice to Management

    Allow more profit share opportunities and intrepreneur opportunities.


  2. "Good Client Base"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SMS Management & Technology full-time

    Pros

    Good Client Base, more opportunities of training

    Cons

    You dont have choice to go to project of your liking, too many processes.

  3. "Good launch pad"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SMS Management & Technology full-time

    Pros

    Good variety of projects and lots of learning and career development opportunities

    Cons

    Lots of pressure even more so when you are on the bench


  4. "Amazing corporate culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SMS Management & Technology full-time

    Pros

    Collaborative and supportive culture
    Probably the nicest bunch of colleagues I've ever worked with
    Great leadership

    Cons

    Needs to work on brand awareness
    I only left because I'm not technology-focused.

    Advice to Management

    Focus on building your brand in the market. The brand is relatively unknown so the potential is huge.


  5. "Solution Architect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at SMS Management & Technology full-time

    Pros

    - High caliber consultants (high technical skills)
    - Consultant training
    - Support for Technical Certifications

    Cons

    - Different states (QLD, NSW, VIC, ACT) performing on very different levels. Yet same long term vision and approach

    Advice to Management

    - Consider different states necessities


  6. "Improving place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at SMS Management & Technology full-time

    Pros

    SMS is a consultancy where you can, if you're prepared to take ownership, grow and devlop quickly. Whilst the Senior executive group is currently laser focussed on an imminent ascquisition, the related chaos provides numerous opportunities for astute consultants to rapidly progress through the organsiation.

    Cons

    Operating model requires work to drive efficiencies thorough the business. A failure to focus on costs of sale and inefficient administrative/infrastructure systems have seen EBITDA fall in recent times. These problems are relatively simple to resolve

    Advice to Management

    Stop focussing on the acquistion and look at how you can start driving opertational efficiences through the business, introduce an operating model that controls costs whilst incentivising and rewarding consultants who, after all, are a consultancies life blood!


  7. "Technical consultant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at SMS Management & Technology full-time (More than a year)

    Pros

    Great people
    Good culture
    Good work life balance.
    Its a testament to their recruitment in that I have only had difficulty in working with one colleague.

    Cons

    Factions across business although that happens in any consulting firm. Less structured professional development for consultants

    Advice to Management

    Keep in contact with your teams on the ground. Insights from different levels can give a more rounded perspective on the job.

  8. Helpful (4)

    "Stimulating and interesting work with great colleagues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Brisbane (Australia)
    Current Employee - Anonymous Employee in Brisbane (Australia)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at SMS Management & Technology full-time (More than a year)

    Pros

    Collegiate behaviour with information sharing and assistance
    Better work/life balance than most consultancies.
    Career progression
    Professional development opportunities

    Cons

    Current uncertainty around acquisition bid by DWS - normal biz behaviour that should pass quickly.

    Advice to Management

    Treating the sales team as a defacto leadership team is giving only a one sided view of what is important to our clients and the SMS community. Widen your circle for a better understanding of your value proposition.


  9. Helpful (7)

    "Sadly no more"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Director in Melbourne (Australia)
    Former Employee - Account Director in Melbourne (Australia)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at SMS Management & Technology full-time (More than a year)

    Pros

    It was a great company with great people and a great culture

    Cons

    It has been purchased by DWS and will disappear from the corporate landscape

    Advice to Management

    The management tried to resurrect what was once great, but it was too late. SMS is an example of what can happen when the Board makes a poor CEO appointment. The one prior to Rostolis brought in her friends and destroyed the business, and did so under full view of the board.

    Behold the ashes of your dreams.


  10. Helpful (4)

    "Onwards and upwards"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Consultant in Melbourne (Australia)
    Current Employee - Principal Consultant in Melbourne (Australia)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SMS Management & Technology full-time (More than 5 years)

    Pros

    Very clear realisation from CEO and management that positive change is required
    Great people and a dormant great culture within certain teams
    No better and no worse employee value proposition compared to smaller and bigger consulting company peers
    Learn and share experiences from client site with your peers (but you must personally want to get involved im the many kmowledge sharing avenues)

    Cons

    Very rocky past couple of years
    Have lost some great people
    Tired of rhetoric not being followed up with action

    Advice to Management

    Please please please follow up the promise of positive change by providing the space (i.e. freedom, time, support and communication channels) for senior employees, mentors and influencers to contribute to the uplift.

    Uplift - both cultural and also professional development opportunities. Employees need to feel valued amd supported.


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