SMS Management & Technology Reviews | Glassdoor

SMS Management & Technology Reviews

Updated June 24, 2017
134 reviews

Filter

Filter

Full-timePart-time

134 Employee Reviews

Sort: PopularRatingDate

Pros
  • SMS provide a great platform for anyone to do interesting work as part of a team of great people (in 18 reviews)

  • Better work/life balance than most consultancies (in 8 reviews)

Cons
More Pros and Cons

  1. Helpful (4)

    "Stimulating and interesting work with great colleagues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Brisbane (Australia)
    Current Employee - Anonymous Employee in Brisbane (Australia)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at SMS Management & Technology full-time (More than a year)

    Pros

    Collegiate behaviour with information sharing and assistance
    Better work/life balance than most consultancies.
    Career progression
    Professional development opportunities

    Cons

    Current uncertainty around acquisition bid by DWS - normal biz behaviour that should pass quickly.

    Advice to Management

    Treating the sales team as a defacto leadership team is giving only a one sided view of what is important to our clients and the SMS community. Widen your circle for a better understanding of your value proposition.


  2. Helpful (3)

    "Will the last Consultant switch the lights off...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at SMS Management & Technology full-time

    Pros

    WAS a great company to work for with great people. Sadly no longer the case.

    Cons

    Such a shame the management team and board has driven the company to the ground. All of the good people have left and the only ones left are either waiting for redundancies or can't find another job.

    Advice to Management

    DWS Acquisition......shouldn't have ended this way.

  3. Helpful (3)

    "Excellent and Cohesive Organisation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Melbourne (Australia)
    Current Employee - Senior Consultant in Melbourne (Australia)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SMS Management & Technology (More than a year)

    Pros

    Supportive, dynamic, stimulating and highly collaborative culture.
    Exciting projects
    Top tier clients
    Fun initiatives
    Good share of social and client events
    Highly engaged culture
    Great technology

    Cons

    No cons to mention at this stage.....


  4. Helpful (5)

    "Lost its shine"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Melbourne (Australia)
    Current Employee - Consultant in Melbourne (Australia)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at SMS Management & Technology full-time (More than 8 years)

    Pros

    Supportive & collegiate culture however not as strong as it used to be. Great place & opportunity for graduates and those less experienced to learn their trade.
    Bringing back branch meetings & paid coffee catchups allows consultants to reconnect with management & base office staff.
    Good range of social activities.
    Quality body shop approach.
    Recruitment arm (M&T) is solid & well respected.
    Salary ok but slightly below rival consulting companies.

    Cons

    -Have lost significant quality staff over past 4yrs and it's impacting bottom line & capability offering. There have been more instances of dissatisfied clients due to placing consultants that are unsuitable with limited solution offerings.
    -Flat structure with no career progression.
    -Has lost its reputation as a Tier 2 market leader is highly disappointing.
    -DWS acquisition is concerning but expected. So Expect more quality staff to leave.
    -No bonus paid for past 5yrs despite meeting consulting targets & KPI's.

    Advice to Management

    Too little too late. The board should be accountable for poor decision making & strategy over past 4yrs.


  5. Helpful (2)

    "Bad Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Consultant in Sydney (Australia)
    Former Employee - Principal Consultant in Sydney (Australia)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at SMS Management & Technology full-time (More than 3 years)

    Pros

    - No. of clients
    - Opportunities
    - Performance review system is world
    - Collaborative culture
    - Global reach

    Cons

    - Market dependant promotions and raises
    - Organisation is not as well known in consulting circles at MBB and big4

    Advice to Management

    Why just the Executives received Bonus?


  6. Helpful (2)

    "Senior Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Other staff members. Very little else.

    Cons

    Only care about utilisation
    Willing to place you on any project in any role, as long as you are billable
    Senior leadership do not engage with staff

    Advice to Management

    Replace CEO and get rid of the old guard


  7. Helpful (6)

    "Sadly no more"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Director in Melbourne (Australia)
    Former Employee - Account Director in Melbourne (Australia)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at SMS Management & Technology full-time (More than a year)

    Pros

    It was a great company with great people and a great culture

    Cons

    It has been purchased by DWS and will disappear from the corporate landscape

    Advice to Management

    The management tried to resurrect what was once great, but it was too late. SMS is an example of what can happen when the Board makes a poor CEO appointment. The one prior to Rostolis brought in her friends and destroyed the business, and did so under full view of the board.

    Behold the ashes of your dreams.

  8. Helpful (2)

    "Collegiate culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Sydney (Australia)
    Former Employee - Consultant in Sydney (Australia)
    Recommends
    No opinion of CEO

    Pros

    Great bunch of consultants, very collegiate, very supportive of each other

    Cons

    Body shopping, very little solution based selling. Focus largely on "selling" individuals rather than strategic solutions. Sometimes compete with contractors which makes it difficult,

    Advice to Management

    Look after your consultants - they are the most important people in the organisation, not the account directors.


  9. Helpful (2)

    "Old business operation model and hard environment to work in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Sydney (Australia)
    Current Employee - Senior Consultant in Sydney (Australia)
    Doesn't Recommend
    Negative Outlook

    I have been working at SMS Management & Technology full-time

    Pros

    It can make sure each individual works hard.

    Cons

    People work hard always not the one who is getting credit
    Management team's relationship is messy and miracle
    Managers are not flexible enough and not trust basic level consultants
    Lots of people talk more, and do less while they can get the credits from others
    You can be on bench for long time
    Very slow to approve your working expenses
    Not clear development room

    Advice to Management

    Be honourable to tell the truth, and give your consultants opportunities to fall little, and progress more.
    Open communication is key, exclusiveness is the poor management model.
    Be nice to people contributed a lot, and not ignore it.
    Trust people to make decision.
    You are not the teacher in the childcare, and we are all adults.


  10. Helpful (5)

    "Steer clear and avoid at all cost"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sydney (Australia)
    Current Employee - Anonymous Employee in Sydney (Australia)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SMS Management & Technology full-time (More than 5 years)

    Pros

    Great consultants who truly want to make difference. Was once a wonderful place to work.

    Cons

    Shockingly inept senior executive management (especially in Advisory and Solutions) - worst I have witnessed in my 30 years in the industry. Finger pointing, criticism and bullying seems to be an acceptable way of dealing with staff. Utilisation is the only metric that matters. Certain MD's only care about themselves, with no regard for staff morale or engagement. The pending DWS acquisition is causing panic amongst the staff, with a large amount of consultants planning to leave. Staff concerns are not being addressed - they are actively being ignored. Staff culture, once great, has been destroyed.

    Advice to Management

    Make the hard calls and get rid of those MD's who clearly are in it only for themselves - inspiration and support instead of negative personal attacks. There is a massive difference between leadership and management - too few of the former, and way too many of the latter.


Showing 134 of 136 reviews
Reset Filters