SOSi Reviews | Glassdoor

SOSi Reviews

Updated February 4, 2017
63 reviews

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Full-time Part-time

2.7
Star Star Star Star Star
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Julian Setian
37 Ratings

63 Employee Reviews

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Pros
  • Great salary, 401K and benefits (in 4 reviews)

  • Family owned company that is aggressively looking to grow (in 3 reviews)

Cons
  • High Turnover because of middle mgt (in 3 reviews)

  • Emailing HR, Payroll, Security or any other section at the corporate office is useless (in 2 reviews)

More Pros and Cons

  1. "Great company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Reston, VA
    Current Employee - Anonymous Employee in Reston, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SOSi full-time

    Pros

    CEO is a true leader and leads by example. Thanks to all his hard work SOSI has grown and is where it is today
    - CEO (Julian Setian) always takes time to speak to every employee he sees regardless of their position
    - Seniors management have an open door policy to express concern/suggestions
    - The company owner and her family always work so hard and never stops working hard to lead by example and continue to help the company grow
    - competitive benefits package
    - great group of professional management and army veterans which makes this place a great place to work for

    Cons

    No major cons other than normal challenges a company in this sort of business would face.


  2. "Great company, great people, great place to shine"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Mid-sized company that is family-owned so they have a vested interest in your success and they truly care about their employees. Very approachable at the top levels. Fewer approval layers so less red tape. Encouraged to think outside the box to work more effectively and efficiently. Employees, for the most part, all get along famously and are very helpful across the various departments/divisions. HR makes the effort to build and maintain employee morale. Good pay and benefits. Fast-paced work environment so not for the faint of heart but this is a government contracting company so you have to move at the client's pace and not yours. Interesting that a good number of former employees who complained the loudest, have either returned to the company or have attempted to return.

    Cons

    Some of the pros work against them. Because it's a mid-sized company, some positions don't offer room for growth since the number of jobs is limited - but just the nature of the beast. Encouraged to think outside the box but those not comfortable outside the box are usually those who also resist change and turn it into a negative. Fast-paced environment not for everyone.


  3. Helpful (1)

    "Do Your Research"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Interpreter/Translator in Reston, VA
    Former Employee - Interpreter/Translator in Reston, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You'll get paid, maybe.....Check out the Buzzfeed article that is reporting they have hundreds of Court Interpreters who were NEVER paid! Just do a quick internet search of "SOSi DOJ" or "SOSi Scam" and you'll find many, many articles on employees revolting, immigration courts losing 1/3 of their Interpreters due to this company. After you search for the terms above, click on the "news" link at the top of the page and you'll find even more articles about immigrant mistreatment.

    Cons

    Highly recommend looking at better known companies like Sallyport or KBR. These firms are professional, have steady track records of success and will be around in the future.

    Just sort out the reviews below by date like one commenter recommended...the ones with titles like "great company" are clearly written by a marketing person and can be found above every negative review.....If you read between the lines, I think there is a truth to be found.

    Advice to Management

    Leadership appears motivated by $$$ only and the mismanagement from top to bottom needs to be addressed.


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  5. Helpful (1)

    "Unethical and Deceptive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Confidental in Reston, VA
    Current Employee - Confidental in Reston, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SOSi full-time (More than 8 years)

    Pros

    We know SOSi leadership follows these reviews. Go ahead and sort SOSi company reviews by date and then see how they systematically try to follow up on negative reviews with 5 star ratings applauding their CEO. In my opinion, if you read between the lines.... I think its clear why this company and its leadership team is rated so low.....its terrible.

    Cons

    I admire companies who respond directly to posters on Glassdoor. These companies are known around the Beltway for being great employers with great leadership teams.

    However, in my opinion you wont find that with SOSi. What you will find are comments that you can tell were written by the same person and intended to push legitimate comments down the thread.....Can we say unethical and questionable for a company that purportedly encourages outside the box thinking and feedback?

    Advice to Management

    Take the advice your current and former employees are giving to you. If you are truly open to "outside the box" thinking then you wouldn't work as hard as you are to suppress us from sharing out experience and advice via this website. And if your going to try and cover up real posts, at least diversify the comments so it appears they aren't being written by the same person and clearly been run through SOSi's infamous executive grammar/ spellcheck vetting process.

    Way to keep it classy.


  6. Helpful (3)

    "Oh My!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Reston, VA
    Former Employee - Anonymous Employee in Reston, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at SOSi full-time (More than 3 years)

    Pros

    Small/Midsize firm with drive to becoming a competitor to the larger firm.
    Mismanaged and Disorganized from the very top. First time job seekers heaven benefiting from 60-70 percent performing the job as described when you applied. The rest will be doing other's duties or well....you just got a different job. It will help you find yourself and where you really want to go with your life.

    For experience individuals, get ready for prime time nonsense and mayhem. After your initial burn-in period has passed, you will start to question why you ever took this job and how you should have taken another offer somewhere else, or just been more patient about another prospect.

    The interviews are full of sunshine and glory. Once you start here, you realize quickly that the glory is only about 40%. The rest is well, not nice - Gently put :)

    Cons

    Small/Midsize firm wanting to go large. CEO's dream of becoming a billion dollar company two years ago is not going to happen ever at this place due to mismanagement all around. To phrase it short, more generals and political mindset with little or no regard for employees future or success. This place with burn your out, use you, throw you all around and then dump you when they find that you are no longer performing to their expectation. Again, this may come after they find no use for you anymore or you resisting being used. Yes, there are few who get fired for no really doing any of their job correctly, but this is only if you are not a management eye candy or a pet.

    Career opportunities are grossly limited. First, the mid management is not going anywhere, so your growth to move up is none. The only potential I see comes from the firm ability to squeeze people by having them perform two person job. If you do not mind that, then you can built up your resume. If you can handle it, I am sure they can add three person job description into your single job. Again, if you were willing to do it, it allows for resume buildup.

    You will find people here that work very hard and a lot more that makes you wonder what the rest do. The work would be so much easier if things were managed properly. Unfortunately, there is no structure at all. They tend to hire people who fit the lowest edge of the lower band of the salary scale, overload them, keep them churning along with management saying all the employee want to hear so they do not exit the company.

    Training? What training. Figure things out yourself. There is no finger guidance here, to each to their own. Professional training....none. They talk about as if they will include it into their next years budget, but at the end...your become the ball in a tennis court with no answers.

    Advice to Management

    Stop targeting your employees in small batches asking them to put up positive reviews about the company. You guys must love limbo.


  7. Helpful (4)

    "Immigration court interpreter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Some schedule flexibility, direct deposit, opportunity to acquire experience in interesting, challenging court environment.

    Cons

    Pays way below industry standard pay rates, non-negotiable. Advice to qualified applicants: Compare offered pay rates to those listed on the Administrative Office of U.S. Courts website and/or your state's pay rates for certified court interpreters.

    Profound lack of professionalism and non-courteous treatment of language professionals, few breaks, high pressure, no team interpreting. Out of town assignments can sometimes result in a net operating loss for applicants, due to poor compensation rates and unreimbursed travel expenses. Overall, a company to avoid due to extremely poor interpreter treatment and unorganized, incompetent, rotating management.

    Advice to Management

    Become informed on prevailing certified pay rates, restructure core interpreter management team with qualified professional coordinators and administrators who are not constantly let go or transferred. Be willing to listen and concretely respond to legitimate interpreter inquiries and concerns.


  8. Helpful (1)

    "Good company to work for"

    Star Star Star Star Star
    • Career Opportunities
    Current Employee - Certified Albanian Interpreter Contractor in Meridian, ID
    Current Employee - Certified Albanian Interpreter Contractor in Meridian, ID
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SOSi (Less than a year)

    Pros

    So far I had only one assignment for year 2016 but the response and communication is great. It may take awhile for cases to be assigned from EOIR to this company before I am contacted but I have to be patient.

    Cons

    None as far as I know. I noticed though that when I was contacted last year to consider working as a contracting interpreter it took a long time for all the papers to be approved due to a miscommunication between Lionbridge and SOSi. But things were resolved finally.


  9. Helpful (3)

    "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    No opinion of CEO

    I have been working at SOSi full-time (More than 3 years)

    Pros

    Great people and opportunities in the field

    Cons

    leadership wants to micro-manage...but does not have any real focus or priorities.

    Advice to Management

    empower your team with priorities and focus...let them surprise you with their energy and creative work


  10. Helpful (3)

    "Decent Inexperienced Comapny"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Reston, VA
    Former Employee - Anonymous Employee in Reston, VA
    Doesn't Recommend
    Neutral Outlook

    I worked at SOSi full-time (More than 3 years)

    Pros

    Decent environment with good people

    Cons

    Management lacks technical knowledge
    Expected to work without compensation
    They make simple jobs complex and difficult

    Advice to Management

    Educate self before speaking to customer


  11. Helpful (1)

    "SOSi, a Company of Opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SOSi full-time

    Pros

    Plenty of chances to come in and make a difference. Their rapid growth in a time of decreasing defense budgets mean that they're evolving from a small business to a large business. Although there are some issues with a company that grows so fast, the people who want to come in, work hard, and make a difference, can take advantage of an opportunity to grow their career faster than they might at a large business.

    Cons

    Change is tough for some folks. If you don't like change and hard work, this is not the place for you. The large contracts that they have won recently have put some strain on their infrastructure. It does take time to catch up; but, again, this means opportunity.

    Advice to Management

    Be loyal to those that helped win contracts to grow the company; but, your loyalty shouldn't extent to promoting those valuable employees beyond their capabilities. Invest in your infrastructure and be realistic in expectations.



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