SOTI Reviews | Glassdoor

SOTI Reviews

Updated January 16, 2019
174 reviews

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2.7
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SOTI President & CEO Carl Rodrigues
Carl Rodrigues
126 Ratings

Employee Reviews

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Pros
  • "Good work life balance , Great Manager" (in 10 reviews)

  • "Great teamwork, good work environment, exciting industry, excellent options for after work fun" (in 7 reviews)

Cons
  • "The biggest one is the lack of trust or inability to work from home" (in 8 reviews)

  • "CMO, VPs, managers, it’s happened many times" (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "Exciting Times, Extraordinary Talent, Future is Bright!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Rogers, AR
    Current Employee - Sales in Rogers, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SOTI full-time (More than a year)

    Pros

    Sound and Passionate Leadership
    Culture of Excellence & Growth
    Deep and Diverse Cast of Committed Talent
    Laser-focused on Customer Happiness
    Endless Opportunities to Learn & Grow
    Customers Praise our Products and Support

    Cons

    Hyper fast-paced, very demanding - making time to consistently learn, train, learn and train more.

    Advice to Management

    Continue reinforcing your commitment to your greatest assets - your people!
    Continue investing in training to cultivate and produce the industry's best-in-class professionals!
    Continue building and reinforcing a culture that attracts and keeps the very best talent.
    Dream Bigger, Build Bigger, Deliver Bigger - to attract and keep the very best customers!


  2. "OK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer
    Current Employee - Software Developer
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at SOTI (More than a year)

    Pros

    - Work from home allowed (though not encouraged)

    Cons

    - At times felt like they had no direction or not a clear direction

  3. Helpful (31)

    "Tanking badly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SOTI full-time

    Pros

    Some of the people - that's about it.

    Cons

    lack of trust
    lack of leadership
    lack of trust
    lack of knowledgeable leaders
    company not in the 21st century - run like it's 1990
    woman are not treated as equals
    bullying is tolerated - saw this first hand
    it's bad when you're afraid to speak up...lots of people talk about going to the Ontario Labour board all the time. At some point someone will and all this stuff will come out because there will be a long line of people ready to talk to them.
    holiday/benefits not up to tech company standards
    being paid once a month benefits the company but is awful for most employees

    and the list goes on...

    Advice to Management

    The lack of trust at this organization is unprecedented in my experience. It's sad. It clearly is an ongoing issue. And now you've put in a COO who 3 years ago was a director and doesn't have the experience to be a true 'right-hand man' to the CEO. And no one trusts him. And most don't like him. Wake up SOTI leadership. Dump the COO, hire quality knowledgeable folks. You had a company that was going places in late 2016. What the heck happened??


  4. Helpful (25)

    "TITANIC with Leonardo the COO"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SOTI full-time

    Pros

    Leaving SOTI is the most positive thing you can do.
    You fired and lost the best Talents!!

    Cons

    You already hit the Iceberg! You are not listening to your key people... Well you running out of key people... Good luck.

    Advice to Management

    Listen to your last remaining key people.
    What a shame...


  5. Helpful (17)

    "The other negative reviews have hit the ail on the head"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at SOTI full-time

    Pros

    Cool and growing industry to work in. Lots of growth and potential to work on exciting projects

    Cons

    Terrible leadership - in my time there the company was a ship without a strong captain. It all starts from the top and when you have a leader that tries to micromanage nothing really does get done.

    Lack of professionalism - the biggest gripe with SOTI is that many times I saw a complete disrespect of employees and professionalism. For example, on more than one occasion I've seen a manager yell at their subordinate in front of the entire office. This was likely a scare tactic but uninspiring as the managers only real experience was 'managing' a retail store.

    Advice to Management

    I'm sure management has changed since I worked there in 2013. If it hasn't I would say don't waste your time. If it has and gotten better than I wish you luck!

    SOTI Response

    Sep 24, 2015 – HR Generalist

    Dear reviewer, Thank you for providing us with your feedback on our company. We are in a period of rapid growth and change within the organization. Since 2013, we have implemented multiple leadership... More


  6. Helpful (4)

    "Great steppingstone"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Lots of teams, lots of talent in the company

    Cons

    Not enough compensation for the hours owrked


  7. Helpful (19)

    "A company driving itself into the ground."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales
    Former Employee - Sales
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at SOTI full-time (More than 5 years)

    Pros

    Networking for a new job and No accountability. There is a lot of milk and cream for your coffee in the fridge.

    Cons

    Employees are leaving faster than they can hire. (Approx 4-6 a week). In a recent announcement the CEO clearly stated he will never sell, he will never ask for VC funding or ever go public. In the same announcement he introduced employee stocks. If you want money, I guess that's where you go to get it. Ask your employees.

    If SOTI is accelerating down, the CEO just jumped on the gas pedal.

    Advice to Management

    If there is any chance of SOTI staying afloat... Sell while you can get a little money before you put all those people out of a job.

  8. Helpful (18)

    "This company has not changed. Run!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SOTI full-time (More than 3 years)

    Pros

    I have nothing positive to report about working here.

    Cons

    Lack of direction and organization. Complete chaos internally with no real management structure, no job role definitions, metrics, etc. All titles are powerless unless you are the owner of the company. No ability to execute perceived job role due to lack of support internally and needing to work with equally disgruntled employees.

    Advice to Management

    Your employees are trying to make the company better. Listen to them.


  9. "Amazing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior UI Designer/Developer in Gurgaon, Haryana (India)
    Current Employee - Senior UI Designer/Developer in Gurgaon, Haryana (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SOTI full-time (More than 3 years)

    Pros

    So far, one of the my best company . Superb leadership, people and product make this company a super employer. Almost zero attrition . Thoughtful leadership and open communication. Leaders spend time with employees and skip meeting is a great success for hearing out the voice.

    Cons

    Better transportation is required for long commuting people

    Advice to Management

    Keep up the healthy environment


  10. Helpful (1)

    "Jr Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at SOTI full-time

    Pros

    A wide variety of teams and calibre of people to work with
    You get what you put in, it can be either a very great experience or not so much
    Resultantly, can be a very career building experience
    Super friendly teams and foosball

    Cons

    Slight tendency to mismanage as related to having to strive to get an amazing experience